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✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery
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At Papa Johns Pizza in Wichita, KS, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Wichita pizza for any occasion. Call us for pizza delivery in Wichita or stop by 8918 W 21ST ST N for carryout to order the best pizza in Wichita, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Hours
| Monday | 10 AM–12 AM |
| Tuesday | 10 AM–12 AM |
| Wednesday | 10 AM–12 AM |
| Thursday | 10 AM–12 AM |
| Friday | 10 AM–1 AM |
| Saturday | 10 AM–1 AM |
| Sunday | 10 AM–12 AM |
Order and Reservations
Order: Order online
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papa johns stores in wichita, ks
PAPA JOHNS STORES IN WICHITA, KS · W Douglas Ave. 220 W DOUGLAS AVE. Open Closes at 12:00 AM · S Seneca St. 2530 S SENECA ST. Open Closes at 12:00 AM · E Harry St.
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Papa John’s Pizza Delivery in Wichita, KS | Full Menu & Deals
Papa John’s Pizza in Wichita now delivers! Browse the full Papa John’s Pizza menu, order online, and get your food, fast.
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Reviews
Matthew High
Shout-out to Keegan for outstanding service tonight. Our order was delivered promptly and everything was exactly as ordered — hot, fresh, and perfect.
Due to a mix-up back at the store, Keegan was sent back out even though the delivery had already been completed correctly. He handled the situation professionally, politely, and with a great attitude the entire time. He clearly cares about doing the job right and representing the store well.
Really impressed with his professionalism and customer service. Papa John’s is lucky to have him.
… moreDue to a mix-up back at the store, Keegan was sent back out even though the delivery had already been completed correctly. He handled the situation professionally, politely, and with a great attitude the entire time. He clearly cares about doing the job right and representing the store well.
Really impressed with his professionalism and customer service. Papa John’s is lucky to have him.
Ernie Sweat
I wish I had read the reviews. All those 1 star reviews are for real. I was the lucky one who got a hot pizza although very very long past promised finish time. I watched pizza sit at end of oven with no one to box them up for 10 min. It’s hard to even put into words the lack of concern. Last time at that store.
… moreStarlit Huddleston
I asked for barbecue chicken Hawaiian pizza they gave me regular sauce bacon and maybe 6 to 10 pineapples oh can’t forget that she says we’re out of pineapples so where’s the chicken where’s the barbecue where’s the onions where’s the black olives there was no chicken no black olives no onions no BBQ sauce like I asked to be added onto it it’s not square cut and she proceeded to tell me well I’m not gonna argue with you, right cause your driver called me to tell me that there was no mug root beer so why couldn’t you call me and say ma’am we do not have any pineapple is there anything else we can get you pizza wisewill never order from this store again that’s for sure
… moreCynthia Erickson
One star- because it’s the only way to review this disaster of a store. I placed an online order with Papa Johns on W. 21st for approximately $50. Shortly after completing the order — within about five or six minutes — I realized I needed to add another pizza. Since the order had just been placed, I assumed this would be a simple adjustment. I called the store directly to request the addition.
From the beginning of the phone call, the interaction felt off. The employee who answered sounded irritated and impatient, as if my call was an inconvenience. I explained that I had just placed an online order and wanted to add an item. He asked for my information, and I provided my first name, last name, and phone number, which are standard details used to locate orders.
Despite giving him that information, he said he could not find any order under my name or number. His tone remained dismissive and unfriendly. Trying to help resolve the issue, I offered to provide my confirmation number, however, instead of accepting that information, he said, “It doesn’t matter because I can’t find the order.” Um, okay.
Because the conversation was going nowhere and his attitude was increasingly rude, I asked to speak with a supervisor. He responded that he was the supervisor (yikes), but still insisted he could not locate the order. At that point, I felt stuck. I had paid for food, had proof of purchase, and yet was being told my order essentially didn’t exist. I decided the only way to fix it was to go to the store in person.
When I arrived and walked in, the situation became even more confusing. I gave my name at the counter. Almost immediately, one employee said, “Oh, you’re Cynthia.”
Instead of helping me, though, he told me he had been instructed not to serve me. When I asked why, he said, “We aren’t gonna let you disrespect our employees.” I had not used profanity, threatened anyone, or acted aggressively on the phone. I had simply tried to provide information to locate my order and asked for a supervisor when I wasn’t getting help.
Then another employee — a woman — came from the back and began raising her voice at me. She said I had given the wrong name and that the order was under “Cindy,” not “Cynthia.”
That explanation made very little sense for several reasons:
1. Cindy is a common nickname for Cynthia. They are clearly related names, not completely different people.
2. I had provided my last name as well, not just my first name.
3. I had given my phone number, which should have been a direct match.
4. I had offered the confirmation number, which would have solved everything immediately if they had chosen to use it.
In other words, there were multiple ways to verify the order, and none of them required perfect matching on the shortened version of a first name. A simple question like, “Could it be under Cindy?” would have cleared this up instantly. Instead, they treated it as if I had made some kind of serious mistake.
Adding to the contradiction, the employee then said, “It was in the oven by the way.” That statement directly conflicted with what I had been told on the phone — that the order could not be found at all. If the food was already being prepared, then the order clearly existed in their system.
At this point, the experience had shifted from a simple customer service hiccup to a breakdown in professionalism. I was being talked to with hostility, accused of disrespect, and denied service over a misunderstanding that could have been solved in seconds. No one apologized. No one acknowledged the confusion. Instead, the staff response escalated the situation.
Eventually, I was refunded, which I do appreciate. However, a refund does not erase how the situation was handled. I had spent time placing the order, calling to adjust it, driving to the store, and standing there being spoken to in a confrontational manner — all for food I never received.
… moreFrom the beginning of the phone call, the interaction felt off. The employee who answered sounded irritated and impatient, as if my call was an inconvenience. I explained that I had just placed an online order and wanted to add an item. He asked for my information, and I provided my first name, last name, and phone number, which are standard details used to locate orders.
Despite giving him that information, he said he could not find any order under my name or number. His tone remained dismissive and unfriendly. Trying to help resolve the issue, I offered to provide my confirmation number, however, instead of accepting that information, he said, “It doesn’t matter because I can’t find the order.” Um, okay.
Because the conversation was going nowhere and his attitude was increasingly rude, I asked to speak with a supervisor. He responded that he was the supervisor (yikes), but still insisted he could not locate the order. At that point, I felt stuck. I had paid for food, had proof of purchase, and yet was being told my order essentially didn’t exist. I decided the only way to fix it was to go to the store in person.
When I arrived and walked in, the situation became even more confusing. I gave my name at the counter. Almost immediately, one employee said, “Oh, you’re Cynthia.”
Instead of helping me, though, he told me he had been instructed not to serve me. When I asked why, he said, “We aren’t gonna let you disrespect our employees.” I had not used profanity, threatened anyone, or acted aggressively on the phone. I had simply tried to provide information to locate my order and asked for a supervisor when I wasn’t getting help.
Then another employee — a woman — came from the back and began raising her voice at me. She said I had given the wrong name and that the order was under “Cindy,” not “Cynthia.”
That explanation made very little sense for several reasons:
1. Cindy is a common nickname for Cynthia. They are clearly related names, not completely different people.
2. I had provided my last name as well, not just my first name.
3. I had given my phone number, which should have been a direct match.
4. I had offered the confirmation number, which would have solved everything immediately if they had chosen to use it.
In other words, there were multiple ways to verify the order, and none of them required perfect matching on the shortened version of a first name. A simple question like, “Could it be under Cindy?” would have cleared this up instantly. Instead, they treated it as if I had made some kind of serious mistake.
Adding to the contradiction, the employee then said, “It was in the oven by the way.” That statement directly conflicted with what I had been told on the phone — that the order could not be found at all. If the food was already being prepared, then the order clearly existed in their system.
At this point, the experience had shifted from a simple customer service hiccup to a breakdown in professionalism. I was being talked to with hostility, accused of disrespect, and denied service over a misunderstanding that could have been solved in seconds. No one apologized. No one acknowledged the confusion. Instead, the staff response escalated the situation.
Eventually, I was refunded, which I do appreciate. However, a refund does not erase how the situation was handled. I had spent time placing the order, calling to adjust it, driving to the store, and standing there being spoken to in a confrontational manner — all for food I never received.
Logan Graham
A bunch of people who don’t care about customer service one person working hard while everyone else was walking around. My order was 15 minutes later then the time it was quoted which I get being busy but what I’m not okay with is when you burn the crust and Instead of doing a remake you try to cut it off and hope I don’t check it… Then when I do check and ask what the hell happend and for a remake you don’t put the right toppings on that one. Papa johns at 21st and tyler has honestly went way down hill.
… moreKeegan Kemege
The experience at this Papa John’s at 21st and Tyler is always the best ! Great staff who are friendly, and the quality of the food is on point. The delivery times are super fast! 5/5 thanks everybody there
… moreKelsey H
We tried the new spicy garlic epic stuffed crust pizza and were quite suprised and disappointed with the amount of grease under and on this pizza. We love Papa Johns and normally get the regular epic stuffed crust because in the past at other locations there was next to no grease under the pizza. I’m not sure if it’s because of the added garlic, but definitely a one and done. Tasted great if you can get past the floppy grease pizza.
… moreJen Marks
We ordered online for carryout, and the website said our order would be ready in about 25 minutes. After paying, it suddenly updated to say one hour. The tracker never moved, so 45 minutes later my husband called to check on it.
A very rude man answered, said they needed at least another 30 minutes (if not longer), and when my husband asked for a realistic time, the guy said, “Sure hope so, man,” and hung up on him.
My husband called back — same guy, same attitude. He said he couldn’t talk because he had to “go make pizzas.” When my husband said, “I get you’re busy, but we’d like to cancel our order, please,” the man pretended not to hear him, said “You’re breaking up, dude,” and hung up again.
Two minutes later, I got an email saying our order was canceled because they couldn’t reach us by phone. They never tried to contact me.
We waited almost two hours for dinner, were treated rudely when we politely inquired, and never received a single courtesy call or apology. Absolutely unacceptable service. We will never order from here again.
… moreA very rude man answered, said they needed at least another 30 minutes (if not longer), and when my husband asked for a realistic time, the guy said, “Sure hope so, man,” and hung up on him.
My husband called back — same guy, same attitude. He said he couldn’t talk because he had to “go make pizzas.” When my husband said, “I get you’re busy, but we’d like to cancel our order, please,” the man pretended not to hear him, said “You’re breaking up, dude,” and hung up again.
Two minutes later, I got an email saying our order was canceled because they couldn’t reach us by phone. They never tried to contact me.
We waited almost two hours for dinner, were treated rudely when we politely inquired, and never received a single courtesy call or apology. Absolutely unacceptable service. We will never order from here again.
N G
Reaching out to the chain of management for complaints and services received goes unnoticed and not handled in a professional manner. People working here do not care for the work they do, simply doing it for a hobby and pay. The work, service and food proves it.
Ordered two medium pizzas, only to receive raw dough in the middle and on bottom of pizza. The top looked great but it was not cooked through! I reached out before I decided to post this publicly, my family and I will not be returning to this location anymore.
… moreOrdered two medium pizzas, only to receive raw dough in the middle and on bottom of pizza. The top looked great but it was not cooked through! I reached out before I decided to post this publicly, my family and I will not be returning to this location anymore.
Aaron Coleman
This Papa John’s is a disaster. No leadership. No order. Just chaos, poor customer service, & lousy excuses. A two hour wait for 2 pizzas (carryout) is just nuts. And this is the 2nd time in a row to have almost this exact same experience. I think I’m done ordering from here.
… more