donnie kriener
Wings are soggy every time. 1st time we came back was amazing. Now absolutely horrible. The app said everything was done. So I walk in. And now 30 minutes later I am still waiting. But my wings and breadsticks are sitting there getting soggy. And terrible customer service. I literally can’t believe this. And it’s a freaking Tuesday man. At least make everything at the same time. And look at these breadsticks. Our if we got everything for free I wouldn’t complain like this. But that’s absolutely ridiculous.
… moreKeene Watts
I go somewhat frequently, pretty much the same order each time… some hits and some misses. Its fast food pizza, I get it. Today was a major miss. Ordered papa pairings. The papadia was great, but the pizza they gave me was a small regular cheese when it was supposed to be medium 3 cheese blend. I brought back the pizza, and got back a regular cheese medium, which is fine, I guess. But the employee seemed super pissed off when i brought it back. He was slamming stuff, and acting like it was a huge deal. Another asked the upset employee if it was actually 3 cheese, a few times, because he knew it wasnt, amd said he “wasn’t doing it again.” Then they started whispering between each other. Then was handed my pizza. Just glad to get out of there..
… moreJess Reynolds
Must be popular as we had about a 30 min wait. We ordered online and then drove to the location to pick up. There was a line. Inside is very small area to wait. We had about a 12 to 15 min drive to location and then wen had to wait additional 15 to 20 to get food. We ordered 3 large pizzas (works, pepperoni and cheese). Food was very typical for Papa John’s so nothing unusual or off.
… moreJay
I know times are getting hard, so when you decide to get some food out for the prices that we pay nowadays it would be nice if it was what was promised. 8.99 for bread and 2.13 for garlic butter so around 12 bucks for this. It just makes you a little upset. When prices go up, quality goes down and all you hear about is corporate businesses making all time highs in profit. Just thought I would put this out there. This is their cheesy cheesy bread. Most of it doesn’t even have cheese on it. I would recommend calling it.Sprinkle cheese bread
… moreZahra Ali
This is a nice place and we got the pizza delivered to our hotel. They took really long for some reason which is why I didn’t give it a 5 we orders it around 10 and it came 12 am.
The quality of the pizza was pretty good. It was standard papa johns quality. So overall come pick up the food and the qualities good.
… moreLisa Graham
Called a pickup order in. Ordered mushrooms and onions on the pizza. My cousin did not work in person so we had to fill it out online just to get the coupon price, which I assume is company policy but no geriatric person is going to fill out their name, last name, email, and phone number just to get the price. Idk. Anyway here is the pizza that I received with MUSHROOMS and ONIONS. Photo speaks for itself.
… moreChrissy Brennan
I order pickup orders from here pretty often and it always amazes me how fast they make the food! I order a pizza and it’s done in 10 minutes or less every single time! It’s always hot and fresh when I pick it up and delicious. This is my favorite Papa John’s location in Springfield by far, all the other locations take much longer. I’ll gladly keep coming back here, the workers here are good!
… moreB Chapman
Good service & they never mess up on my orders.
… moreBreanna Powell
Managers are disrespectful the main manager that’s in charge of the managers doesn’t want to agree with what she’s supposed to do for her customers let alone her co-workers she’s mean she’s disrespectful she doesn’t care about the managers personal life she does not care for herself
… moreTrish Peters
If I could give this location less than 1 star I would. After waiting 2 hours for our pizza, the driver showed up with the wrong order. He went back to the store and returned with another pizza, while we CONTINUED to wait. We still did not get our complete order. The pizza was cold and soggy. The owner of this location should be ashamed. We called to complain and we were hung up on. We will be contacting the corporate office. People need to stop putting up with this type of disrespect after spending their hard earned money.
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