Papa Johns Pizza

  3.5 – 131 reviews  $ • Pizza restaurant

For Papa Johns Pizza in Ottawa, IL, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (815) 434-7272 for delivery or stop by Columbus St for carryout to order your favorite, pizza, breadsticks, or wings today!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️ Takeout ✔️ No-contact delivery Papa Johns Pizza 61350

Hours

Sunday11 AM–11 PM
Monday
(Labor Day)
11 AM–11 PM
Hours might differ
Tuesday11 AM–11 PM
Wednesday11 AM–11 PM
Thursday11 AM–11 PM
Friday11 AM–11 PM
Saturday11 AM–11 PM

Address and Contact Information

Address: 700 Columbus St, Ottawa, IL 61350

Phone: (815) 434-7272

Website:

papajohns.com

Photo Gallery

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Last Updates

Reviews

Kate Campbell
Placed an order for delivery. Time slot stated 1 hour, after an hour and a half and seeing our pizza out for delivery for over a half hour I decided to call and check, was promptly hung up on. Attempted to call again and sat on hold for 10 minutes before I gave up. Pizza finally arrived. Papa Johns do better. If you don’t have the staff to handle delivery do not accept delivery orders. Or at least give a realistic time frame.
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Bill Twohey
Called and said 2 medium pizza special was 13.98 when I finished ordered after taxes delivery fee 24.99 with out tip so a 13.98 order cost me 30 dollars last order papa will ever get from me ever. When the delivery driver arrived I asked he get any of the extra delivery charge and he said no what a disgrace papa a 13.98 order cost me 30 dollars last time ever
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Malea Campbell
Usually don’t complain about things but this order took almost 2 hours to get here, called and the employee was rude and then proceeded to hang up when asked how much longer it would take. When the food got here it was barely warm. Horrendous customer service that happens nearly everytime
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MJ VanDerHeide
Just wanted to take a moment to commend those working the evening of 11/7/22. I’m a professional chef. We rarely eat out. But that day was an exception. We deal with some food allergies in our household and had ordered one pizza with no cheese via the app. Upon arriving home, we realized the pizza that shouldn’t have had cheese did. My husband called to let the store know, and we appreciate how y’all handled it so much. Not only did they have our corrected pizza made within 10 minutes, the gentleman working also gave us a pizza cookie for the inconvenience. Sir, you made my two little boys pizza party even better than we had planned. There’s just not enough thank you’s for that, and quality service deserves to be recognized. Also, the sweet young gal working was so kind and apologetic. THANK YOU FOR SUCH GREAT SERVICE!
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Diego Martinez
Just your typical pizza place. Pizza isnt horrible. Very pricey though for average pizza. Id rather go to r grottos then this place. You can basically spend the same amount or even less on a large pepperoni pizza.
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Christopher Downey
Ordered a pizza tonight 1/15/23. There was a mistake made on the pizza. Called to talk to the manager and had a new pizza in my hands within 15 maybe 20 minutes. Manager was completely understanding apologetic and rectify the situation as fast as he could. Things happen but service was outstanding.
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Ian Decker
The best pizza in town in my opinion. They even gave us a free pizza automatically when the crust didn’t come out to their standards. Very friendly staff. Love this place. Cannot get enough of their pizza.
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Kevin Parker
Whenever I order delivery it has not once been on time. It’s been 20+ minutes late every single time. This is during my work break when I ask for it to be delivered at a specific time. Also, it seems like the quality has went down a bit. Not that Papa John’s was known for high quality food
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Brandon Mansour
awful service. food is decent don’t get me wrong. But the customer service is horrendous. if you call 45 minutes before closing time, don’t expect a pizza. its not coming. The workers aren’t nice, and will hang up the phone when you have a concern. Needs new management.
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Kevin Kuffner
The owner is obviously discriminatory in his hiring practices. They have been hiring continuously for months, and I have submitted an application for driver 3 times. I have been in to the store to check on my application 4 times and the owner refused to even speak to me, rather each time he had another employee notify me that they are “not hiring”. I find this odd considering I have over 6 years of pizza delivery experience, 3 of which are with another Papa John’s, and I already know how to do everything in the store. I left contact and reference information for every place I have worked, all of which would give me a great reference if requested. Each time the owner refused to speak to me, I checked online and sure enough there was a current posting on several job websites for delivery drivers needed, updated within the past 3 days. It seems that someone with 6 years experience in the field would be exactly who the owner would be looking for, and at the very least he would be interested in speaking with me when I repeatedly showed up, dressed nicely, politely requesting to speak to someone about a job. Could it be because I am 36 years old? I was told by an employee that he only likes to hire “cute little girls”. I think most reasonable people would agree that this appears to be a clear case of discrimination. Certainly not a way to run a successful pizza shop. I would know.
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