Trip
Latest order… Pizza Hut vs Papa John’s. Carry out Large cheese pizza $9.99.
Service
PJ’s – Service was great. Young man running the till took my name, looked through the orders, told me it would be a few minutes yet, when it was done he immediately grabbed it and called my name. Service and prep goes to PJ’s.
PH – Service was ok. First guy grabbed my name, told me it would be a few minutes, then went out on a delivery. Second guy brought the pizza up and placed it in the to go warmer then went back to boxing pizzas, third guy helped the next person in line got her order then went back to making pizzas, fourth guy brought up an order, put it in the warmer, asked if I had been helped, got my order. 5 or 6 people all doing different things randomly checking on the front counter not knowing what the others had done. Kind of a cluster.
Pizza
PH – Crust was crispier with a little chew to it, the cheese was gooey and cheesy, the sauce was rich and not too sweet.
Side note, we also ordered a large pan pizza because it had been forever since I had one and wanted to see if they were as I remembered. It was better than the cheese pizzas. Had a very buttery and crispy crust, not a fan of the diced ham and the Italian sausage they use. Not as good as I remember, definitely not the same that we had as kids.
PJ – crust was thinner and dry, less cheese so not gooey cheesy, and the sauce is so sweet and not good.
As far as the pizza, IMO the Pizza Hut pizza was better than the Papa John pizza.
Pizza – Pizza Hut
Service – Papa John’s
Atmosphere – tie
Price – tie
Previous order…
Med cheese
Med sausage and Canadian bacon
Garlic Parmesan bread sticks
Breadsticks were very good (4star). Big soft breadsticks with a lot of garlic parm butter! Garlic parm butter was the best part of the meal.
Cheese pizza was good (3star).
Suas/CB was OK (2stars).
Delivery service was great (5star)
Pizzas: IMO… bland, flat, dry crust. Red sauce has a sweetness that I do not like. The Canadian bacon is strips of sliced ham and am not a fan of.
The cheese pizza was a cheese pizza.
Overall, OK cheap late night pizza, but not my first choice.
… moreBenjamin Hoefs
Order was marked delivered on the app, but received it twenty minutes after that. I wouldn’t care if my pizza took longer than the estimated time and received it hot. I dont appreciate a doordasher marking my order complete so they can squeeze in another order while mine gets cold. Won’t be ordering again unless they get back their own drivers. I have zero respect for a business that puts their product into a 3rd party hands to deliver. Clearly care more about profits (outsourcing delivery to delivery app) than customer satisfaction (employing their own drivers to ensure freshness)
… moreStacey Schuyler
Upon arrival at the store, we noticed how filthy it was as well as how loud the music was blaring with obscene profanity and nastiness. Thank goodness we didn’t have any children with us. On top of the atmosphere and barely being able to communicate with the employees, because of the volume of the music, the manager was incredibly unprofessional, dismissive and unwilling to help us. This is the worst Papa John’s we’ve ever experienced. We walked out without ordering anything. Think twice before giving them your money.
… moreKyle Cummings
Enjoy the pizza. Called for a pickup. Made the wrong pizza. Called again to return. Made the wrong pizza TWICE. No refund but I did receive a complimentary 2 liter of Mountain Dew for my troubles.
… moreRicky Seydel
Pizza got delivered and it wasn’t cut, wouldn’t have been a big deal but we were at a hotel and had no utensils. Pizza looked like it was made by a 4 year old. 1/3 of the pizza didn’t even have pepperoni on it. Also we Didn’t get all the sauces we paid for. Tried calling the store to let them know and once we said what was wrong they just set the phone on the counter and didn’t want to deal with our complaint. Sat on the line for 10 minutes listening to the workers background noise until we finally just hung up.
… moreLisa Stenson
I ordered ahead for a delivery. After checking my app several times to see if it was out for delivery it still said preparing 10 min after supposed arrival time. I called and he said oh yah we don’t have any drivers so it would probably be faster if you just come pick it up. I was having a Christmas party so I had to leave my party to go pick up my order. They acted like it was just what I was going to have to do. We told them they should call people next time when this happens and he said no we don’t call everyone about this. Very inconsiderate!
… moreChris Spoon
I ordered my pizza 2 and a half hours ago. It was supposed to take 45 minutes to an hour. It’s now been 2 and a half hours and nobody will answer the phone. This is garbage service
… moreJordan Anderson
I’m not sure how this pizza made it out of the oven. I would not be proud to serve this to anyone. All the toppings fell off and only 3/4 the pizza was even edible to begin with. I also didn’t care for the music playing in the restaurant while I was picking up my order. I think there is a time and place for vulgar rap music and it definitely shouldn’t be in that setting. However, the staff was extremely pleasant and friendly. I’m just hoping it was an isolated experience as most visits and food have been excellent over the years.
… moreJames Flanco
Food is good, but they can never get my order, right. They never give me the sauce I want even though it says it on the box and i order Tucson 6 cheese sticks and they always give me the regular cheese sticks also says it on the box. I just want my order right
… moreantonio balderas
I had a terrible experience at this Papa John’s. I stood waiting for over 15 minutes without anyone acknowledging me. When it finally seemed like I might get helped, the staff skipped right over me to assist two DoorDash drivers instead. Completely unprofessional and disrespectful service. Customers in the store should not be ignored while delivery drivers get prioritized. I won’t be coming back.
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