Casey Wright
Been here a couple times. Delicious pizza . When I was on the swim team for Jury Pool for New Haven Baracudas, we had a car wash ✨️ ✨️ ✨️ here in the parkinglot. To raise money for the swim team.
… moreTina V
I ordered 4 pizzas online for pick-up at Noon on a Saturday. They were ready on time and tasted great. I got a good deal on them. I like ordering online to get points for free food. The young lady that rang me up was really friendly and even offered free plates and napkins. I would definitely order from there again.
… moreRAHUL DHANRAJ
Pizza was good but the service from the employees is so bad. They won’t even respond and care about the customers. And the delay time is toooo long. I recommend not to visit this particular store.
… moreJL T
I ordered the new spicy pepperoni rolls along with another item from New Haven Papa John’s. When I got them & opened the box they looked old or not done, dough looked discolored & did not have any rise to it. Definetly do not look like they do in the poster, commercial or last order I had. Just look at them? Do they look good to you? If not why serve them to a customer?
… moreMegan Miller
We were excited to try the pepperoni crusted papadia and ordered it without the alfredo sauce. After getting home and opening the box, we were very disappointed. There was no seasoning on the outside and it was burnt. After opening the papadia up, there was very little inside.
This is actually the second time we’ve ordered it. We didn’t read leave a review after the first unsatisfying order and felt like it was necessary now since the second was even worse.
… moreJoseph Ankney
Pizza was good. However, ordered well done and they seemed too busy to cook as such as the ovens were overflowing. But acceptable.
… moreJacob Tippmann
Ordered Three pizzas then they screwed up on somebody else who cuts me in line and gives my three pizzas away to a complete stranger Made me wait an extra 30 minutes after my pizza was done because of this terrible service will not be going back. Do not recommend. 0 stars
… moreMegan Holcomb
I always order from here, never disappointed, except on 9/19/24 when I ordered 2 orders of wings well done, never had an issue. So I got home from picking my order up and they were burnt and very dry with little sauce, I called talked with Pam she said I could either have a refund or have them made another day, so I said another day would be fine I was headed back out for work and didn’t have time. So I placed and online order tonight 9/23/24 then called to have my wings replaced, they guy who answered the phone said he was the only one working and was doing any orders except online and that he should not have even answered the phone, i said ok well I did place and online order and want my wings with it, so then he says something about me adding for to his list of orders he’s already struggling with, i said I was sorry and even said he could take his time with mine I wasn’t in a rush, he then ask me a few questions then says I wasn’t listed anywhere in quality control to have anything remade, then tells me I have to wait and talk with Pam again. Honestly I feel like he just didn’t want to remake my food because he was already busy. Picture of the wings that were barely edible.
Update picked up my Pepperoni pizza and cheeses bread, cheese bread was fine pizza was burrrrrntttt! I took it back in and told the guy I didn’t want burnt food AGAIN! He’s remaking it now. I didn’t get a pic of it because I went back in too fast to even think to take a pic. Now I gotta wait 10mims and my cheese bread is going to be cold by the time I get home. He did bring my pizza out to me when it was ready.
UPDATE- I called back to speak with Pam about this ordeal. She apologized replaced my whole order. I told her I’d also like to add some cheesy bread that I’d pay for and she told me no that she was going to throw those in with my order at no cost, and again apologized for what happend. I understand things happen sometimes, it’s good costumer service like this to fix and make it right.
I’ve been back a few times since.
… moreBilly Youngblood
I ordered a square cut well done Pizza that was undercooked sausage was lukewarm cheese wasn’t even melted thoroughly and the dough was stretchy and gooey inside. The employees at this particular Papa John’s are rude and disrespectful when I try to call as a courtesy because they always get the order wrong when I use the website. Last time it was an undercooked Pizza with the wrong details today I tried again and I was put on hold for 14 minutes and when I call back again I was hung up on and I called the third time as I was driving there myself to see the manager and I was told there was no manager on duty and that my pizza haven’t even been processed as an order even though it was time for it to be picked up so I had to wait loidering in the parking lot and additional 25 minutes for a pizza I ordered an hour earlier. The guys that work in the kitchen are disrespectful young punks and I will never spend another dime in any Papa John’s restaurant because of the unacceptable amount of belligerent disrespectful Behavior I have had to endure from this place if you want your whole night screwed up go ahead and try it out but you’d be better off eating at McDonald’s and getting the poops
… moreJimi Doyle
Ordered a pizza for delivery, an hour later we called and they said they voided my order due to fraud. Yet they took my card info and charged me. Paid a delivery fee and a tip, just for them to use my card and delivered no food and hung up when I called. This store is horrible, they’ve delivered before and had sent it to the wrong address. 2 strikes their out. Trash this place as a choice
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