Papa Johns Pizza

  2.9 – 359 reviews   • Pizza restaurant

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At Papa Johns Pizza in Greenwood, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Greenwood pizza for any occasion. Call us for pizza delivery in Greenwood or stop by 334 S Emerson Ave for carryout to order the best pizza in Greenwood, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Papa Johns Pizza 46143

Hours

Monday10 AM–12 AM
Tuesday10 AM–12 AM
Wednesday10 AM–12 AM
Thursday10 AM–12 AM
Friday10 AM–1 AM
Saturday10 AM–1 AM
Sunday10 AM–12 AM

Address and Contact Information

Address: 334 S Emerson Ave, Greenwood, IN 46143

Phone: (317) 889-7272

Website: https://locations.papajohns.com/united-states/in/46143/greenwood/334-s-emerson-ave?utm_source=gmb&utm_medium=organic&y_source=1_MTA2OTEzNzQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

papajohns.com

Photo Gallery

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Reviews

Jason Allen
Doordash customers? Ever wonder why drivers unassign from your order? It’s because of stores like this.

I’m a DD driver and this review is mostly for customers who use Doordash and DD drivers. This place is competely hit miss but more often than not it’s a miss.

Day is not too bad because the lobby is actually open and you can go in to pick up orders. Getting helped can still be tricky but at least you can actually ask them for help when you are in the store.

Nights are a completely different story. They always act like they’re completely overwhelmed at night. They’re almost always really slow and often when you go in nobody will even acknowledge you’re there and that’s when the lobby is still open. But many times I’ll go in, nobody will even acknowledge I’m there but people will be looking at their phones or folding boxes. You guys really can’t acknowledge a customer or take a break from the boxes to hand a customer an order? I know Doordash drivers aren’t the end customer but we’re acting on behalf of the customer and it’s our job to get the customer’s order to them in a timely manner and when you guys ignore us it makes that job way more difficult than it needs to be.

I’m not sure what time they close the lobby but it’s pretty early for some reason, I don’t know why they close the lobby but once the lobby is closed good luck getting your order.

The drive thru’s bell doesn’t work and hasn’t since I’ve been dashing, so when you pull up they don’t even know you’re there. I’ve gone there so many times and had to literally pound on the window just to get someone to help me and then they say “sorry, our bell doesn’t work”. OK? So can you fix it so you can know when customers pull up?

I went there the other night and the when I got there the drive thru was backed up with 3 cars ahead of me and one pulled up behind me. We must have all been Doordash drivers because after sitting there for 10+minutes and not even moving I unassigned and left without my order and so did two other cars while I was sitting there.

I try my best not to unassign from orders because I don’t like leaving customers in a lurch but if I can’t get their order I can’t wait around all night.

I honestly don’t know how places like this stay in business or why they close their lobbies so early. I mean the store is technically open but if one car is at the drive thru window waiting for their order nobody else can get their order and cars will just sit there waiting whereas most places will ask cars to park of their orders are going to be a while so the cars behind them can get theirs.

This place is probably second only to McDonald’s as far as the number of orders I’ve unassigned from and it’s mostly because half the time you can’t get anyone to even help you or get your order.

I go to 5-6 different Papa John’s and only this one and the one on Southport Road close their lobbies like that. Why? It makes it hard to get orders in a timely manner. It’s not like Greenwood is unsafe. Other restaurants around there have their lobbies open to at least 10PM and many are open later but for some reason PJ often closes theirs really early. I went there at 9PM the other day and the lobby was closed.

If you guys (the PJ’s staff/owners/management) don’t want to take Doordash orders please don’t. You’re just wasting driver’s and customer’s time.

I’d love to block stores like this but can only block 3 restaurants at a time so if I get an order from a place like this if I decline my acceptance rate goes down which affects my overall rating and affects how much money I can make and sometimes I get a good offer and I’ll take the chance that I might actually be able to get my order, which again, is iffy at night.

Drivers don’t get paid to sit and wait in the drive thru for 10-20 minutes and it shouldn’t be part of our job to have to pound on the drive thru window trying to get someone to help us.

Anyway I gave 2 stars because during the day it’s not completely hopeless but it’s 1 star after they close the lobby.
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Victor Merino
Lately they are lacking. My last order was received very late and the pizza was almost burned. Then, I received an email with a 50% discount due to such late delivery and it didn’t work. I’ve been a loyal customer, but I guess that I should take business somewhere else.
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Christine Thilmony
First time doing pickup at this location. Pizza was amazing, service was great, and everything was correct for our order. Definitely some of the best pizza we’ve had in a while and would definitely order from here again…
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Jon Mehringer
Overall terrible experience. Was waiting at the drive through window for several minutes for my carryout. Had to walk in the get the pizza and all the employees were just texting. My pizza was severely undercooked and the cheese wasn’t even cooked.
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Jerrica Killey
The DoorDash driver brought me my food. It was sideways in the bag. He got it out, open the box and it fell on the floor and this is how I received my pizza. The guy that night said he would replace my order. And. I call in order tonighthey told me they can only give me one topping large pizza and I gave the guy $50. He said the guy tonight said he can’t do nothing. But my food on the 27th was messed up. It’s on camera at my hotel. And they think I’m lying as I stated I couldn’t eat my food on the 27th of this month. Because the driver for the pizza dropped my pizza. When it was coming out of the DoorDash bag a Papa John said there’s nothing they can do about it. I would never order pizza here ever again. And not only that, the driver was in the parking lot for at least good 25 minutes before he even left with the pizza’s
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Blessed Sample’s
Everytime I order something that’s not pizza it’s wrong. You can clearly see it says no onions and no mushrooms… but there is mushrooms and onions. So frustrating. And there is not much more then a small layer of food in the papa bowl.
Will say they are great on delivery times
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Adin Langham
If I could give zero stars I would. Don’t even bother. Was told the lobby was closed when I got there. Waited an hour in the drive through. After being told my pizza wasn’t ready and I should go back through in a few minutes. My pizza was basically cold by the time I even got to the window. Thanks for wasting my time.
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Ashley Ashley
I would give 0 stars if I could. I even called and asked if they would please double check my order prior to sending it out because the previous 2 times I ordered it was incorrect (I never called them because it was the fist couple of times, I know people aren’t perfect). But once I am on my 3rd order and it is still not correct then I called and said something.

I was told they would remake my order and have it re-delivered. That never happened. Even after I called to remind them I never got the remake.

Pick a different Papa Johns. This one is the worst I have ever ordered from.

Not to mention they gave me a whole slice with nothing but crust! Come on…. Give the customer what they pay for.
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Rome’s Scarlett Dove
The rating should be higher. The pizza was made perfectly! We got a mushroom pizza and the sauce to cheese ratio was better than most Papa John’s locations I’ve visited. You guys deserve a raise making quality pizzas that late at night!
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Cassie Wall
Ordered pizza from there tonight, best papa John’s I’ve ever had. They say nobody put pizzas the hut. This place does! 5 stars isn’t enough credit but it’s all they let me give. If you’ve ordered from this location before, order again asap. It’s worth it!
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