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✔️Dinner ✔️Take out ✔️Delivery
Review: Papa John’s
The visit was a mixed bag, but overall, the pizza and the experience held up!
The Situation:
A dear friend from afar surprised me with a pizza as a thoughtful gesture during a tough time. However, I couldn’t make it to the store within the allotted pickup window. I completely understand that this policy ensures only fresh, delicious food for customers, though I do hope the unused pie was donated or eaten instead of wasted.
The In-Store Experience:
When I arrived, the proprietor—who I believe owns the shop—was curt and seemed unaware of my order. Thankfully, the manager I had spoken to earlier stepped in to clarify and saved the day. She quickly informed me my fresh pizza was about to go in the oven. Big points to the manager for professionalism and attention to detail!
The Product:
Papa John’s remains a standout in the pizza world. The dough, with its perfect balance of fluffiness and chew, and the subtly sweet tomato sauce never fail to hit the spot. And let’s be real—any competitor that doesn’t include garlic butter and a pepperoncini in the box is just playing catch-up.
Delivery Thoughts:
Though Papa John’s doesn’t deliver to my area, which is far from rural, this lack of service keeps it a special treat. Still, corporate, you’re leaving money on the table—there’s a white-collar hub in Jackson waiting for those delivery zones to expand!
Verdict:
The food and the female manager’s professionalism won me over. No notes other than this: keep being consistent and delicious. I’ll gladly patronize again, even if I have to pick up in person.
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At Papa Johns Pizza in Bowling Green, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Bowling Green pizza for any occasion. Call us for pizza delivery in Bowling Green or stop by 425 E WOOSTER ST. for carryout to order the best pizza in Bowling Green, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Address and Contact Information
Address: 425 E Wooster St, Bowling Green, OH 43402
Phone: (419) 353-7272
Order and Reservations
Order: Order online
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For pizza delivery in Bowling Green, call us at (419) 353-7272 to order, or stop by 425 E WOOSTER ST. in Bowling Green, OH for carryout.
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Reviews
Laura M
Horrible experience. Rude workers. Ordered food through app. Not door dash, they tried to deliver through door dash and they didn’t deliver, brought food back to store. And said they went to address and no response. When I was actively waiting and no one came. I called to resolve issues, especially because I work in food too and I’m very understanding. So I told them the issue on my end and they said they can deliver the food in 20 minutes
Mind you by this time my order was ready an hour prior so almost an hour and a half old food. I asked for a remake, because in the food service business that’s just what you should do. She was rude to me calling me a liar, like I’d order food and not get it? And then when I asked to speak to higher up, she was once again rude. Her name is Bella
Sat and waited on hold for 5 minutes, had to recall to speak with someone. Once the higher up was on the phone (Kim) I tried to explain what was going on, and I also mentioned that the girl who had answered the phone was rude with me, she then follows up with “I was listening the whole time you were rude” when I in fact was not. If she was listening why did I sit on hold for 5 minutes. The manager was rude, she told me she wasn’t remaking anything and didn’t offer anything else for me, I had to take it upon myself to ask for a refund, and I also asked for their names. She only gave me the names and hung up the phone. Not knowing what was going on because nothing was said about the refund on her end, so I had to call the store again. I had to ask about the refund and she said very rudely “I already canceled the order it’ll refund at the end of the night” like it’s something I’m supposed to be aware of when she never even said she was issuing the refund. Horrible workers, not customer friendly, not the kind of people you want or need in the food service industry.
… moreMind you by this time my order was ready an hour prior so almost an hour and a half old food. I asked for a remake, because in the food service business that’s just what you should do. She was rude to me calling me a liar, like I’d order food and not get it? And then when I asked to speak to higher up, she was once again rude. Her name is Bella
Sat and waited on hold for 5 minutes, had to recall to speak with someone. Once the higher up was on the phone (Kim) I tried to explain what was going on, and I also mentioned that the girl who had answered the phone was rude with me, she then follows up with “I was listening the whole time you were rude” when I in fact was not. If she was listening why did I sit on hold for 5 minutes. The manager was rude, she told me she wasn’t remaking anything and didn’t offer anything else for me, I had to take it upon myself to ask for a refund, and I also asked for their names. She only gave me the names and hung up the phone. Not knowing what was going on because nothing was said about the refund on her end, so I had to call the store again. I had to ask about the refund and she said very rudely “I already canceled the order it’ll refund at the end of the night” like it’s something I’m supposed to be aware of when she never even said she was issuing the refund. Horrible workers, not customer friendly, not the kind of people you want or need in the food service industry.
Jeremy A.
Rude, and inept. The delivery driver was anything but respectful,.Regardless of the fact there pizza tracker is worthless, she stated she waited 5 minutes (2, in reality) and gave me SERIOUSLY disrespectful attitude. You want good pizza at a good price AND have professional drivers, call DOMINOS. Heck, call ANYONE besides Papa John’s! Sorry Shaq, Findlay is just ridiculous!
… morePatrick Wang
Good taste with reliable quality, always a good choice for me if I want some pepperoni pizza, especially for late night snack.
… moreWubz
Ordered a pizza, off of DoorDash so I understand it is also a DoorDash issue. Received the pizza an hour and a half late. I ordered a bbq pizza with sausage and ham, received a pepperoni pizza with pizza sauce. Called the store, the person on the phone was rude, I understand if there is nothing you can do but you could at least be nice. After the very rude tone of turning me away immediately, they hung up on me while I was still asking a question. Very disappointed, however I know someone who worked there and that is behaviour that is promoted by management there so no real surprises
… moreKatelynn Bruns
Feel like I’ve tried to give this location multiple chances. They never substitute sauces when placed through the app (I.e. cheese sticks come with marinara, replace with garlic sauce in order, still receives marinara, no garlic sauce to be found) and if you ask for extra it’s a hit or miss if they actually come in the box or not. The dough constantly always seems to taste old; or stale maybe? Sometimes food also comes cut partially so you’re having to compete the job at home. Totally understandable that it’s a “college town” location but it would be nice to at least receive items I order.
… moreAnt Ejacoñ (Metatronic Messenger)
Review: Papa John’s
The visit was a mixed bag, but overall, the pizza and the experience held up!
The Situation:
A dear friend from afar surprised me with a pizza as a thoughtful gesture during a tough time. However, I couldn’t make it to the store within the allotted pickup window. I completely understand that this policy ensures only fresh, delicious food for customers, though I do hope the unused pie was donated or eaten instead of wasted.
The In-Store Experience:
When I arrived, the proprietor—who I believe owns the shop—was curt and seemed unaware of my order. Thankfully, the manager I had spoken to earlier stepped in to clarify and saved the day. She quickly informed me my fresh pizza was about to go in the oven. Big points to the manager for professionalism and attention to detail!
The Product:
Papa John’s remains a standout in the pizza world. The dough, with its perfect balance of fluffiness and chew, and the subtly sweet tomato sauce never fail to hit the spot. And let’s be real—any competitor that doesn’t include garlic butter and a pepperoncini in the box is just playing catch-up.
Delivery Thoughts:
Though Papa John’s doesn’t deliver to my area, which is far from rural, this lack of service keeps it a special treat. Still, corporate, you’re leaving money on the table—there’s a white-collar hub in Jackson waiting for those delivery zones to expand!
Verdict:
The food and the female manager’s professionalism won me over. No notes other than this: keep being consistent and delicious. I’ll gladly patronize again, even if I have to pick up in person.
Perhaps Atlas
Amazing employees and service. Food is always amazing. Definitely recommend.
… moreMikaela Barbour
I asked for light sauce, it had extra. They didn’t even cut the pizza. I been stuck in hospital for a friend for days and haven’t ate in days. Last thing i needed was this.
… morestrawberrysh0rts
Absolutely terrible service, ordered delivery from grub hub and they made me wait over 2 hours before finally canceling and refunding my order with the reason being “We’re unable to fulfill this order”. Extremely disappointed with the lack of communication.
… moreAndy Ransom
Review 2021.. Now have a call center, and barely can speak English and call quality was terrible.. The inside worker guy with long hair and ugly tattoos on both arms and looks to be on drugs has a very very bad teenage attitude. Not one worker was happy and looked very miserable. The manager was trying to be nice but could clearly tell it was fake and she was clicking her nails on the counter with the demeanor of rushing me while I was ordering.. I will not be going back. This is the worst I have seen this place and it is a shame. Worst customer service I have seen in a long time!!
My review in 2018 with 4 star rating…. Everything tasted great! The staff was friendly. BUT the pizza was barely cut?? I had to cut the pizza! Everything was perfect besides that. Managment please re-train how to cut a pizza, they are in need!
… moreMy review in 2018 with 4 star rating…. Everything tasted great! The staff was friendly. BUT the pizza was barely cut?? I had to cut the pizza! Everything was perfect besides that. Managment please re-train how to cut a pizza, they are in need!