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At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbus pizza for any occasion. Call us for pizza delivery in Columbus or stop by 4683 MORSE RD for carryout to order the best pizza in Columbus, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
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papa johns stores in columbus, oh
PAPA JOHNS STORES IN COLUMBUS, OH · South Hamilton Road. 2579 SOUTH HAMILTON ROAD. Open Closes at 1:00 AM · West Broad Street. 4960 West Broad Street. Open Closes …
Papa Johns Morse Road – Columbus
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. … Columbus pizza for any occasion. Call us for pizza delivery …
Papa Johns Pizza South Hamilton Road
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, …
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Reviews
Harini Sayeeram
The customer service at this place is phenomenal, we incorrectly ordered a meat pizza and we dont eat any pizza. But when we called the woman manager in charge switched it out as a personal favor and made our dinner. Not many places do this without any changes to the delivery time. This is customer service at its best!!
… moreEd Lim
We’d like to commend the amazing singular staff member who took on the crazy line of orders on the Monday after the great Snowpocalypse of ’26. My family appreciates your hard work & strong positive spirit, and we’re sorry to see that you still had to field numerous food delivery orders on top of the large load of carry-out orders! Thank you!
… moreJeremiah Willis
I’ve given this location multiple chances to get my orders correct & provide good customer service before leaving a negative review… but today was the straw that broke the camels back. I literally just got home from picking up my order and am super disappointed. I went to pick up my order and when I walked in I went up to the counter/register… There were 4 employees who all looked up at me and saw me walk in… They didn’t greet me, but that’s not what I’m upset about… The employees were working and talking to each other… and as I stood there at the counter patiently waiting for someone to ask how they can help me or assist me, they would just randomly look at me standing there and acting as if I wasn’t even there. I stood there for literally 10 mins (yes I was timing it)…. When a 5th employee walked in (a pizza delivery driver)… As he walked in, I asked him if he could help me because I was picking up an order. One of the other 4 employees that were ignoring me that whole time, looked over at me and simply said “name?”… I told them my name, and they walked over to the stack of orders, set it in front of me, and just walked away… no thank you, nothing. HORRIBLE customer service. SMH
Then to make matters worse, my order was messed up. I ordered a well-done pizza with half pepperoni and half jalapeños. And they completely forgot the pepperoni… and it looks like they took a handful of jalapeños and just dumped them in one area. Also, it’s clearly not well done and is still doughy and undercooked. Smh Also I ordered 6 BBQ wings and 6 honey chipotle wings and they were both BBQ flavored.
I’m not here to get anyone in trouble, but I truly hope ownership and/or management talks to the employees and let them know that their lack of good customer service is unacceptable and trains them again, as well contacts me directly about this experience. I left 1 star ⭐️ but it’s really 5 thumbs down
… moreThen to make matters worse, my order was messed up. I ordered a well-done pizza with half pepperoni and half jalapeños. And they completely forgot the pepperoni… and it looks like they took a handful of jalapeños and just dumped them in one area. Also, it’s clearly not well done and is still doughy and undercooked. Smh Also I ordered 6 BBQ wings and 6 honey chipotle wings and they were both BBQ flavored.
I’m not here to get anyone in trouble, but I truly hope ownership and/or management talks to the employees and let them know that their lack of good customer service is unacceptable and trains them again, as well contacts me directly about this experience. I left 1 star ⭐️ but it’s really 5 thumbs down
JL
Ordered pizza for delivery today, Tuscan 6 cheese and a sausage pizza. Both doughs were cardboard thin and dry, and the Tuscan was burnt on the bottom. Tasted terrible and almost cold.
… moreTracy Rice
My order was not made very well last night. I contacted Papa Johns this morning, spoke with the manager, Johna, who was absolutely awesome and understanding. She politely remade my order correctly. Thank you Johna
… moreJordan Helman
Multiple orders wrong from deliveries and bad customer service in store. This review is the culmination of multiple poor experiences. Based on reading other reviews, management clearly doesn’t care, which is unfortunate.
… moreMakenzie Steiger
My husband accidentally ordered our pick up online and didn’t add the correct pick time. When I arrived to pick up order, it had been sitting there for over 3 hours. The staff said they would remake it for me right away with no charge. Very kind considering it was fully our error while ordering. Great service!
… moreCarver Ealy
Papa John’s does a great job of being Papa Johns; solid quality pizza for a fair price and quick turn around.
There are plenty of online deals available, ordering online is easy, accurate, and I opted to receive SMS texts on the status of my order which was done ahead of the estimated time. A wonderful dinner solution when you need something simple.
… moreThere are plenty of online deals available, ordering online is easy, accurate, and I opted to receive SMS texts on the status of my order which was done ahead of the estimated time. A wonderful dinner solution when you need something simple.
Shaun Bailey
So, 12/17/2023 I witnessed how kind the staff here can be despite upset customers throwing insults at them. Say what you want to about how this place operates, but the care and concern that I witnessed in the face of insults deserves to be called out. The young lady who handled the customer deserves endless praise.
… moreJoey Eanes
I have for years consistently ate Papa John’s pizza all over the country. Normally finding great pies and service everywhere I order. This location is the exception. I’ve ordered probably 5 times since Jan 2025. Of the 5 times, maybe one order was right. To missing the soda that I ordered, pizza being wrong type, last nights order was short the 2 extra garlic sauces I paid for to the absolute best one, I normally pay in cash and did so this particular time. Driver shows up delivers xlarge pie. Roughly $27.00. I hand the driver $40.00, he literally walks away without offering change. I call him to come back and give me my change. He said he didnt have any. So I said aim not giving you a $13.00 tip on a $27.00 pie. He said for me to give him the pizza back, that he didnt have any change, so I did. I called the store and explained what happened. The individual at the store proceeded to apologize and offer me the pizza for free. I said I appreciate it but I dont want a free pie, I just want what I ordered and I wanted to pay for it , I just wasn’t giving $13.00 as a tip. She said ok, that she would have one right out to me. I waited for over an hour. Now please keep this in mind, I live .8 miles away. I had to call back to see where the pie was etc. As frustrating as that was, I waited weeks to order again. Maybe they were just having a really bad night. I ordered again last night and didnt receive the extra garlic sauce I ordered. I will not be ordering from this store again. I cannot recommend this store for anything for anybody. Do yourself a favor and order Dominoes, hell buy a Digiorno at the grocery store and save yourself the hassle.
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