Teresa Ervin
Gave this business another shot after a year of not doing business with them for horrible service and I can honestly say no improvement at all and I won’t be supporting them in the future and anyone that wants decent service and quality pizza shouldn’t either. We placed an online order for delivery. They delivered to the wrong address then we called and they corrected, only to get the wrong pizza, called and was told ole well we didn’t make a mistake deal with it were not bringing you another one. I called back again, the lady that answered said she was boss/owner and she didn’t make mistake she read order correctly at first, then said we ordered what they brought us, when I told her what our online order stated we ordered she continued to argue saying I was wrong she was reading it off her screen and I could come up there and read it on and on, absolutely ridiculous then she made a comment about her boss would tell me the same thing, although she had stated she was the boss/owner! All I can say is a spinach pizza is not a pepperoni & banana pepper pizza no where close. Whether this rude idiot was the owner/boss or just a stupid rude employee, when a customer calls and is treated as rudely as you treated me/us, you need to remember some people know a lot of people and word of mouth goes a long way in a small town, so for all my friends I won’t be supporting PJ anymore and fall victim to poor quality and very poor service. I’ll go back to a place where my money is appreciate, the service is good, the price can’t be beat Little Caesars and the owner really appreciates her customers, hopefully soon they’ll be able to have delivery! Until then it’ll be worth the drive as PJ doesn’t deserve mine or anyone else’s business if they can’t treat people with respect.
… moreRachel Christine
Each time I walk inside to pick up an order, I am told the order is on the make ready. It hasn’t made a difference whether I am waiting a half hour to walk in since placing an order. I don’t understand why they’re making it upon arrival versus having it ready after 30 minutes to 45 minutes.
Someone came in and ordered, paid and left with their food before me and my order was on hold for pickup for 32 minutes and change.
… moreTabbatha Bounds
Worst experience I’ve ever encountered with a pizza place I called and ordered two Papa Diaz and paid over the phone driver got here with one papa deal unpaid for so I call the store back and the lady was so rude that they had my order wrong and was unpaid for when she was incorrect and did not know she was talking about and didn’t take the time to understand the reasoning or even help make the situation correct I literally waited an hour for food that I ordered and got no help and completely disrespected I will never encounter this store again and I hope that anybody else that uses this place doesn’t have this experience it was horrible worst Papa John’s in the world and Papa John’s Pizza is my favorite it ain’t about the store the franchise it’s about who is working for them whoever that lady was has no business working there or in any customer service position in my opinion
… moreSteven Joe Gordon
I love this Papa John’s location in particular. I’ve been ordering pizza from this location since they first opened up here in the 90’s. I’ve never had not one complaint that I can recall myself. They got great pies and always fresh! I recommend you give it a try then decide for yourself.
… moreJared Parham
Really good pizza, and thank you Jeff for the great service!
… moreTom Koedel
So tonight we ordered a Shaq-A-Roni with EXTRA Pepperoni (should be loaded with pepperoni), extra cheese and added bacon. I should have checked it when I picked it up but the wife ordered it and I really didn’t listen to her when she told me what she ordered. We drove home to notice that it had maybe 2 pieces of peperoni on each slice. And why did I count? I usually give my dogs some pieces but didn’t tonight because there were very little pepperoni.
The cinnamon pull apart was very dry. Wasn’t bad after putting the, purchased, extra icing which you shouldn’t have to buy.
Usually we don’t have an issue here but this was terrible, especially with the inflated pricing. I didn’t call the store as it wouldn’t of helped. I wasn’t driving 40 minutes round trip at 8pm.
Wish I would have agreed with my wife when she initially said let’s get a pizza from Little Ceasars!
… moreTracy Taylor
Ordered online on New Year’s Eve fully expecting to have to wait for my order. I arrived five minutes before my requested pickup time. There were several in line so I was able to watch while I waited. The manager and staff were working quickly and the atmosphere was positive even though they were slammed. My pizza was ready on time and was just as good as always. Keep up the good work at the Mayfield location!
… moreAshley Hunt
We will forever eat PJ’s! We love their pizza. Service is good too. We don’t eat it real often because it’s a bit expensive. I have splurged lately on sides and even got Oreo desert last time. I love the garlic knots. Kids love the cheese sticks.
… moreRachel Shadowens
We have had a few disappointing orders in the past, we decided on pizza for dinner and of course Papa Johns has always been our favorite so we haven’t gave up on yall and tonight has been the VERY BEST order we have EVER got. Our delivery driver Roy Mencer called to make sure he had the right apartment AND it was about 15 minutes before delivery time. It was HOT and FRESH And delicious! Thank you so much! Not only are we happy with dinner but our 4 year old is digging into his 2nd piece of extra cheesy pizza as I type! Thank you so much! Keep up the great work! And thanks again Roy, you definitely did amazing!
… moreMeredeth Wright
I placed my order at 6:30 pm tonight for supper. It said the approximate wait time was 69 minutes. At 8:30 pm, I called the store to ask I’d my order had been forgotten. He said that he was only driver, and I told him I understood. At that point he said, please understand that your pizza may be colder than expected, and it may still take a while to get. I waited another HOUR before my order finally arrived, only for parts of the dough to still be dough. As stretchy as cheese. Gooey, and disgusting. Worst order ever
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