Papa Johns Pizza

  3.6 – 163 reviews   • Pizza restaurant

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At Papa Johns Pizza in Arlington, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Arlington pizza for any occasion. Call us for pizza delivery in Arlington or stop by 9160 Highway 64 for carryout to order the best pizza in Arlington, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Papa Johns Pizza 38002

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papajohns.com

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9160 Highway 64 – Arlington, TN – Papa Johns Pizza Locations

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Papa Johns Pizza Delivery & Carryout – Best Deals on Pizza, Sides …

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Reviews

Michelle Pertzborn
There was a substance not sure what was in my food but was gray/brownish and gritty that was in only one area of the food. Showed them and they have no idea what it could be. They did send me another but couldn’t stomach to eat it. Yuck!!
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Nina Lucas
Only received 3 out of 8 boxes on a delivery order. Called and they said they would send the rest. 1 hour later still no food. Called. Was on hold for 15mins and drove up there while still on hold. Asked for the order to be remade, waited 20mins. They never started the food. Luckily we got a refund for the trouble. This was gonna be my first time trying papa johns. Very disappointed in level of service given.
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Leigh Ann McIntosh
I have two stars for quick resolution of the issue after complaining
Ordered two pizzas. Both were underdone. One was extremely raw. With uncooked stretchy raw dough.
The local store immediately offered a replacement which I appreciate but overall this was a disappointing experience.
There’s also a hair in the pizza. Didn’t see it until I started looking at this picture. Glad I didn’t eat it.
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Sara Grace’s Finds
!!HEALTH HAZARD!!
During a family tragedy we needed to feed allot of poeple fast so we Made an Online order for delivery for five pizzas. Three out of five had multiple LONG DARK HAIRS in them. After poeple started biting in and finding them I Immediately called at 8:40pm to try and return the pizzas and make the store aware of this disgusting issue they answered the phone with “we are completely closed” then said “all I can do is refund your money”… they seriously sounded like they didn’t care nor alarmed. This was not just disgusting but a ridiculous HEALTH HAZARD!
I Only took one photo because the guy on the phone said he didn’t need the pictures and couldn’t take back the pizzas.
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Derlissa Ivory
Extremely disappointed and frustrated with my experience at Papa John’s. I placed an order through their app, and it was marked as “delivered” by a driver named Mark, yet no food ever arrived at my address. I waited, checked around, and confirmed there was no delivery.

Immediately after, I called the store several times to report the issue, but no one answered — not once. There was no communication, no follow-up, and absolutely no support. I was left with no food, no explanation, and no way to get help.

This is completely unacceptable from a company of this size. Taking customers’ money without delivering the product, then refusing to answer calls, shows a total lack of care and responsibility. I expect a full refund and serious improvements to your customer service and delivery process.

I encourage others to be cautious as well.
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Christy Yarbro
I absolutely love Seth, he is the most hard working young man I’ve seen working in a long time. Very polite and respectful ALWAYS
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Michael
Ordered two pizzas, a cheese pizza and one with pepperoni, sausage, jalapenos, and extra sauce and requested it to be well baked. We received cheese breadsticks and a pizza with very little pepperoni and sausage that had extra cheese with almost no sauce and was nearly raw instead of well baked. I tried to contact Papa John’s through their website but it’s not functioning. We order Papa John’s pizzas periodically from this location and the quality has been slowly declining. This is the worst Pizza I’ve ever had from Papa John’s, ended up throwing most of it away.
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David V
They helped me save money! I ordered from here somewhat frequently, usually for pickup on my way home from work. But a few weeks ago I ordered delivery. The tracker showed the pizzas sat there…and sat there…and sat there. Finally I got a message that they were subcontracting delivery to a third party service, who I can only guess got lost around Idaho, because it took so long.

Things happen, I get it. But a call to the store showed they didn’t care. Submitting a message on the website got no response.
So now I have this cold, dry, bad food a long time later. And a bit more money in my pocket from not ordering there any more.
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Ernest Poetz
Well I ordered a large pie with extra cheese, beef, and mushrooms! It was so good, I levitated ok! I haven’t done that in 54 years! Papa John’s is still making America great again!
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redbirddraws
I ordered a gluten-free pizza with light cheese on it because I have certain dietary restrictions and my pizza arrived with full cheese on it. I was already annoyed because this actually happens to me a lot. So, I mustered up the courage to file a complaint and when I called to request my pizza be redone, I was told that they could re-make the pizza, but they couldn’t do it for free. And I’m sitting here like, “What do they mean? Did I not just pay for the pizza?” It’d be nice if it was done right to begin with and I didn’t have to jump through hoops to get something I could actually eat. Now, I just spent about $20 on something I can’t stomach with no other options. Thanks a lot, Papa John’s.
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