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✔️Breakfast ✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery
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At Papa Johns Pizza in Knoxville, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Knoxville pizza for any occasion. Call us for pizza delivery in Knoxville or stop by 402 N CEDAR BLUFF RD for carryout to order the best pizza in Knoxville, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Address and Contact Information
Address: 402 N Cedar Bluff Rd Suite 100, Knoxville, TN 37923
Phone: (865) 690-7272
Menu Photos
Order and Reservations
Order: Order online
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Last Updates
Reviews
Thomas DeSha
Papa Johns is still one of my favorite pizza’s it’s normally hot and tasty. Lately the service has been downhill at best. I was in the cedar bluff location and the store was packed I guess for the CFP game the managers were screaming at each other at the top of there voice about what each needs to be doing. It does not add to a customers experience to be involved in management problems when all you want is quick service and go. I was also told a up to a 1 hour wait for pizza. I will select one of the other 1,000 places to get pizza next time.
… moreLaToya Watson
For real???? And I paid for a delivery fee plus tip xxx
I said cook a little longer not burnt $25 lunch down the drain. And I’m a Ta so I’m pretty much broke. So much for meal prepping and eating on this a few days. And THEY HAVE NOT RESPONDED TO MY EMAILS ! Please refund me my money so I can get more pizza!!!!
… moreI said cook a little longer not burnt $25 lunch down the drain. And I’m a Ta so I’m pretty much broke. So much for meal prepping and eating on this a few days. And THEY HAVE NOT RESPONDED TO MY EMAILS ! Please refund me my money so I can get more pizza!!!!
Adam Kolar
I was craving some cheesesticks after work a few Sundays ago and stopped here after we closed early on Super Bowl Sunday. Not being a sports ball fan I forgot what havoc that reeks on pizza joints. When I arrived there was a calm silence about the store like a battle had just been waged for several hours. Everyone, while exhausted, was very polite and in decent spirits. Those cheesesticks were flawless BTW.
… moreJ. C.
Ordered online, went in around 6pm to pick it up and the service was poor.
A tall Caucasian man wearing a branded Papa Johns beanie and mirrored sunglasses helped the customer in front of me. The tall man acted like a manager or an operator. I held the door as the customer left, and when I walked back to the counter there was no one there.
For several minutes I just stood there unacknowledged watching Mirrored Sunglasses talk to drivers and check things.
When a cook came up and asked my business, I told them I had an online order.
The cook turned around, found it, and handed it to me right away.
So I’ve been standing here for no reason while the food gets cold on the shelf?
A simple solution would have been for anyone to just give a shout and ask why I was there. Full staff but no teamwork here.
Very disappointing, a poor customer experience all around.
I expected higher standards and better teamwork from Papa John and expect we will go to a Domino’s next time.
… moreA tall Caucasian man wearing a branded Papa Johns beanie and mirrored sunglasses helped the customer in front of me. The tall man acted like a manager or an operator. I held the door as the customer left, and when I walked back to the counter there was no one there.
For several minutes I just stood there unacknowledged watching Mirrored Sunglasses talk to drivers and check things.
When a cook came up and asked my business, I told them I had an online order.
The cook turned around, found it, and handed it to me right away.
So I’ve been standing here for no reason while the food gets cold on the shelf?
A simple solution would have been for anyone to just give a shout and ask why I was there. Full staff but no teamwork here.
Very disappointing, a poor customer experience all around.
I expected higher standards and better teamwork from Papa John and expect we will go to a Domino’s next time.
Monica Payne
It took 50 minutes for this to arrive. I live less than 2 miles from the store. It arrived cold and stale. Probably the worst pizza I have ever had. The cinnamon pull aparts taste old and the pizza taste like its been microwaved after sitting out all day. Also missing an item. When I called to tell them I was missing the item they said they would issue a refund,I paid cash, so they asked what I wanted. I asked if they could deliver the missing item they said sure and hung up. Its has now been another 30 minutes and the missing item has not arrived. Again I live 3 minutes away. And the only reason I havnt just gone up there is because I already paid $6 for delivery.
Update. Never got my missing item. Called again. Was hung up on by the manager. Ended up driving to the store for a refund. Will not order from here again. Terrible food and even worse customer service!
… moreUpdate. Never got my missing item. Called again. Was hung up on by the manager. Ended up driving to the store for a refund. Will not order from here again. Terrible food and even worse customer service!
F Stidham
Ordered carry out. Should have checked my pizza before I left. Inedible!
… moreRon Swanson
Two different times in the past month I went in for a pickup order. One was last night at about 10:45 and the other was a few weeks ago, both picked up inside. The one a few weeks ago I was greeted by a younger guy brown hair, almost looked like a model as weird as that sounds, but he was super kind even opened the box to make sure it looked good. Older gentlemen last night asked if we were placing an order and was very kind about it which typically places aren’t if you come in that late. Told him I was picking up, he made sure i got all my food and even my extra garlic butter. Really appreciate the customer service here, plus food has been amazing both times.
… moreElle
Came on here to give a shout out to our delivery driver, Travis. He was so sweet and had the best attitude. Never knew receiving a pizza could be so fun! He made my day. He was simply excellent!
… moreStephanie Clarke
Pizza burnt and cold. I put no contact delivery meaning drop it off. The driver knocked on my door although it was no contact delivery. She didn’t have a mask on. I can say she was very polite. She smiled and greeted me. Definitely need more like her on that part. I will give a three stars for the customer service. Next time read your app notes. And a no star for the burnt pizza. I understand there can be tough nights but please work on your food quality/presentation. You haven’t lost me yet due to the great customer service but I do hope to see some improvement on the food when I do order again.
… moreKat
I’ve been ordering take out from here for the last 7 years and also add tips when I order. Depending on who’s working that day the quality of food can be good or bad. Look at my 10 piece chicken nuget sizes. They counted 1/2 size of normal chicken nugget as one.
… more