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At Papa Johns Pizza in Portland, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Portland pizza for any occasion. Call us for pizza delivery in Portland or stop by 140 W KNIGHT ST for carryout to order the best pizza in Portland, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
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140 W KNIGHT ST – Portland, TN – Papa Johns Pizza Locations
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papa johns stores in portland, tn
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Reviews
Jak Fiddler Band
This is my go to delivery pizza. It is always consistent and the delivery people are always nice.
This particular order is the heart shaped pizza, which I loved!
… moreThis particular order is the heart shaped pizza, which I loved!
Kristen Pepper
We ordered pizza April 8th and had it delivered. No big deal, right? WRONG! When the delivery driver attempted to “open” the gate on the back porch he pulled it towards himself SO HARD (it does have a few steps leading up to it so it opens away from the stairs like most other door/gates that are over steps) he pulled the whole gate AND hinges AND screws out of the post. I heard him so I went to grab the food and he places the gate back to look like nothing was wrong. At that time I was one week post C-section so I couldn’t move fast enough to catch him. I immediately called the store and was given a phone number for a lady named Cathy. I then immediately called Cathy and had to leave a voicemail. No big deal. Except Cathy has YET to call me back even after I’ve called several times. I did speak with the store manager who was very nice yet very unhelpful because I’ve not heard from her either. When I did speak with her she had excuses as to why Cathy had not called me back at that point. We paid $50.24 for shitty pizza that was cold upon arrival and a broken gate. If someone WHO WILL ANSWER THE PHONE please contact me that would be heckin swell.
… moreLinda White
First off let me state I don’t normally leave reviews, but due to the situation the staff was under, it deserves it. I purchased carry out here on Friday night with my family. The building had two female employees working the ENTIRE store on Labor Day weekend mind you. Coming from management in a pizza place in my twenties, this should not be ran this way. This isn’t a jab at the employees, the girls were very sweet and helpful and continually checked in on all guests waiting, the window, and the phones, while the manager was trying to keep some kind of foothold on the orders swarming in.
While I was waiting the two girls were being harassed on the phone constantly and having to leave there stations trying to keep up with orders the whole time I was there waiting for my pizzas. I even seen a shorter driver come from a delivery on 4 different occasions, come into the store, rush to wash his hands, and start making as many pizzas as he could to relieve the other employees dealing with constant issues from the phone and window.
If half the people placing orders knew what this staff had went through that night, they wouldn’t have been so intolerable. It’s not our fault the place was understaffed granted, but a little empathy goes a long way in today’s standard. My heart goes out to the two girls and the driver that night trying to keep up with everything. Had any of us been in their shoes, majority would have just quit and let the store close that night, but they stood strong and still filled orders the best they could.
I am giving a 5 star strictly because of how friendly the staff that night was during the stress they were going through and the food they made was fantastic! I hope to visit again under a better situation.
… moreWhile I was waiting the two girls were being harassed on the phone constantly and having to leave there stations trying to keep up with orders the whole time I was there waiting for my pizzas. I even seen a shorter driver come from a delivery on 4 different occasions, come into the store, rush to wash his hands, and start making as many pizzas as he could to relieve the other employees dealing with constant issues from the phone and window.
If half the people placing orders knew what this staff had went through that night, they wouldn’t have been so intolerable. It’s not our fault the place was understaffed granted, but a little empathy goes a long way in today’s standard. My heart goes out to the two girls and the driver that night trying to keep up with everything. Had any of us been in their shoes, majority would have just quit and let the store close that night, but they stood strong and still filled orders the best they could.
I am giving a 5 star strictly because of how friendly the staff that night was during the stress they were going through and the food they made was fantastic! I hope to visit again under a better situation.
Joey
My daughter aka skunkamunk door dashed or deliver not sure .but im not sure why they have a 3 star review ?it was by far the best pizza I had in a long time .the wings perfectly cooked .ty
… morePenny Jones
Tell me why I went online and ordered my pizza and it said it will be ready by 5:06 to 5-16 no later and then I get there three or four minutes before and then they say it’s gonna be 40 minutes for two pizzas that I ordered a long time ago it’s crazy
… moreBenjamin Blaylock
Waited close to 2 hours for a pizza last night. Called up there and was told they were understaffed and to leave a bad review so here we are. Food was fine once it was delivered.
… moreDreu Fowler (Dreucifer)
This is a joke, I ordered a medium supreme pizza and this is what I got, a small in a medium box, along with a small pizza without cheese that was supposed to be LIGHT SAUCE and clearly slathered in sauce. Considering I live just outside of the delivery zone as well this is a huge inconvenience. I WILL be contacting the corporate office.
… moreFreeman Arthur
We ordered delivery directly from the Papa John’s app, paid the delivery fee, and without warning, our order was handed off to DoorDash. The problem is, these drivers stack multiple orders at once, make several stops, and don’t use pizza warmers — so by the time our food arrived, it was cold and barely edible.
This isn’t how customer service used to be. There was a time when businesses cared about the quality of what they were delivering and the experience they were providing. Now it feels lazy and careless — passing the responsibility off to third-party drivers who don’t care if your food shows up fresh or not. If I wanted a gamble on cold pizza, I’d order from a delivery app, not from Papa John’s directly.
… moreThis isn’t how customer service used to be. There was a time when businesses cared about the quality of what they were delivering and the experience they were providing. Now it feels lazy and careless — passing the responsibility off to third-party drivers who don’t care if your food shows up fresh or not. If I wanted a gamble on cold pizza, I’d order from a delivery app, not from Papa John’s directly.
William Fitts
Worst experience. The online service said our pizza was done but when we got there we had to wait 15 minutes. The guy at the register had some type of rap music playing on his phone with cursing. Then I see a girl come to the front and it looks like she has a spit bottle in her back pocket. Out of the 5 or 6 employees they had, only 1 was working.
… moreBlaire Allen
Just curious, I might be mistaken by what ‘our treat’ or ‘who gives you little extras at no extra charge’ actually mean, because every single time I order pizza from this location, I have to check the for any sauce (even if I pay for it) and if it’s delivered, we never get them. The pizza is great but don’t charge me for the extras that are supposed to be free and then not give them to me.
… more