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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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At Papa Johns Pizza in Lebanon, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lebanon pizza for any occasion. Call us for pizza delivery in Lebanon or stop by 1313 W MAIN ST for carryout to order the best pizza in Lebanon, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Address and Contact Information
Address: 1313 W Main St Suite G, Lebanon, TN 37087
Phone: (615) 443-7272
Order and Reservations
Order: Order online
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Papa Johns W Main St | Papa Johns Lebanon, TN
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Reviews
Zachary Cates
Well I ordered here for the last time. Spent hundreds here only to be called a liar that my order was incorrect and burnt. The pizza is hard and breaks, the breadsticks are crunchy, overcooked, and the wrong ones for my order.
I’m always super chill, calmly asked for a refund on the items with issues only… but I’m a liar apparently! Definitely wouldn’t recommend going here. Other local options are equal in comparison. Find better service.
Fire your manager.
… moreI’m always super chill, calmly asked for a refund on the items with issues only… but I’m a liar apparently! Definitely wouldn’t recommend going here. Other local options are equal in comparison. Find better service.
Fire your manager.
InAweOfKEMET
Did a carry out order about 11 am for 2 garlic epic stuffed crust pizzas and an order of the hot lemon pepper bone in wings. By the time I got around to eating the second pizza it was about 6 pm (saved one for the Super Bowl right!) I noticed that the crust of the pizza texture is gummy. I pull the toppings off and the pizza is literally doughy and raw. I call Papa John’s local store at 1313 West Main St. and request a refund for one of the pizzas. A guy identifying himself as the manager tells me “I should have called earlier” and that I can bring the pizza back to the store for them to look at. So I take the pizza back and the a woman identifying herself as the general manager tells me they can’t guarantee freshness after so many hours. I told her that argument would be relevant if I was complaining about the pizza being old (which wasn’t the case) it wasn’t done. Then she asked me to show her where the pizza wasn’t cooked thoroughly. I show her the dough and she commenced to arguing that it was cheese from the stuff crust and not dough. I tell her that I’m not here to argue with her but I’m the customer and I would like a refund for one of the pizzas that wasn’t eaten. She then tells me that the system won’t allow her to give me a refund. I asked for the corporate phone number, she refused to provide it and told me to Google it. I asked for the district manger’s contact info and she refused to provide it. I’m not sure what’s the deal with the restaurants in this area thinking that they can treat paying customers any type of way. Their ineptitude is staggering. Ma’am you’re an hourly employee you have no stake in this franchise what so ever! Refund my money!
… moreCarlin Campbell
Decided to give papa another try tonight. Times change, staff does too, maybe things would be better.
Genuinely the worst pizza I’ve ever had. It looked as if the crust had been stretched to the thickness of a piece of paper. A large section of the pizza had nothing on it but cheese? No sauce or anything just cheese that had curled up and papery thin crust underneath.
I gave it a try anyways. The crust had a soft cardboard texture, the cheese was unsettlingly chewy, and you could taste the age of the toppings. Big BIG mistake on my part.
The bigger mistake is keeping this location open. Has been a disappointment for years and doesn’t appear that’s ever going to change.
If I wanted to spend $20 on disappointment I’d have played the lottery.
… moreGenuinely the worst pizza I’ve ever had. It looked as if the crust had been stretched to the thickness of a piece of paper. A large section of the pizza had nothing on it but cheese? No sauce or anything just cheese that had curled up and papery thin crust underneath.
I gave it a try anyways. The crust had a soft cardboard texture, the cheese was unsettlingly chewy, and you could taste the age of the toppings. Big BIG mistake on my part.
The bigger mistake is keeping this location open. Has been a disappointment for years and doesn’t appear that’s ever going to change.
If I wanted to spend $20 on disappointment I’d have played the lottery.
William Pease
Placed order, Never Arrived and was not notified.
We placed an order 30 minutes before they closed and asked the order taker if it was ok to still place an order. All they had to do was say its too late, how ever they said it was fine so we order , 2 hours later my account is missing $40.00 but my stomach is missing my pizza and cinnamon buns.
Very disappointed and hungry.
… moreWe placed an order 30 minutes before they closed and asked the order taker if it was ok to still place an order. All they had to do was say its too late, how ever they said it was fine so we order , 2 hours later my account is missing $40.00 but my stomach is missing my pizza and cinnamon buns.
Very disappointed and hungry.
Steve Hughes (Steven hughes)
Not sure why this place has such a low rating but I always enjoy the food and eric was very kind, helpful, and energetic. You do not see that many places anymore. Thank you eric and team for the pizzas!
… moreCrissy Clark
Typically the food is good here but not today. Ordered 2 papadias today… hardly any meat or filing in them. They were mostly bread and dry….
… moreErin Harris
I placed an order through DoorDash- however there error was NOT DDs fault. I found the wrong pizz in the box. I ordered a Hawaiian but Got veggie pie (covered in mushrooms I can’t eat) even though my order sticker shows my ordered item.
I called the restaurant to try to get a remake. I didn’t want a refund from DD, the only available option.
I spoke with friendly Tyler who said, I’m going to get you help and apologized for the mistake.
A curt woman stated she is the manager said “You ordered through DD so you’re going to have to go through them.” I explained that I didn’t want a refund- I wanted pizza. She said “It’s the risk you take ordering through DoorDash”.
I have worked with the public my entire life, but telling me I made some sort of risky choice to order from a legitimate service that Papa Johns parters and markets with is WRONG.
I tell her that regardless I’m still a PJ’s customer. Tyler made a very reasonable request to her to do a remake and she could only say to me was that he’s only worked there for two weeks and that its policy. And that PJ’s takes a hit every time someone orders DD!
I fully understand 3rd party transitions- professionally dealing with 3rd party booking sites.
DoorDash did not make the error, just as if when someone stays in a hotel and the sheets are dirty, that is not on Priceline. Even if you can’t refund, the Hotel (that be PJ’s) make it right. The 3rd party doesn’t come and change the sheets and apologize for the mistake. I did not ask for a refund, I asked for a pizza I ordered.
There needs to be customer service regardless of the source of the sale.
Here I am, Eating bread sticks And cheese sauce for dinner. Pizzaless and sad after a long day.
… moreI called the restaurant to try to get a remake. I didn’t want a refund from DD, the only available option.
I spoke with friendly Tyler who said, I’m going to get you help and apologized for the mistake.
A curt woman stated she is the manager said “You ordered through DD so you’re going to have to go through them.” I explained that I didn’t want a refund- I wanted pizza. She said “It’s the risk you take ordering through DoorDash”.
I have worked with the public my entire life, but telling me I made some sort of risky choice to order from a legitimate service that Papa Johns parters and markets with is WRONG.
I tell her that regardless I’m still a PJ’s customer. Tyler made a very reasonable request to her to do a remake and she could only say to me was that he’s only worked there for two weeks and that its policy. And that PJ’s takes a hit every time someone orders DD!
I fully understand 3rd party transitions- professionally dealing with 3rd party booking sites.
DoorDash did not make the error, just as if when someone stays in a hotel and the sheets are dirty, that is not on Priceline. Even if you can’t refund, the Hotel (that be PJ’s) make it right. The 3rd party doesn’t come and change the sheets and apologize for the mistake. I did not ask for a refund, I asked for a pizza I ordered.
There needs to be customer service regardless of the source of the sale.
Here I am, Eating bread sticks And cheese sauce for dinner. Pizzaless and sad after a long day.
Caleb Corlew
I had a wonderful experience at this Papa John’s! Judah was incredibly helpful and caring about my situation. I had originally placed my order at a different Papa John’s, but he assisted me in canceling that order and placing a new one at the correct location. She was informative and very pleasant throughout the process.
… moreMary Lea
We ordered pizza not once but two times last night and the order never came . The first time we called to check on the status and they said our order was cancelled due to them not finding the address .we live in a subdivision in town . We reordered again and never received a call or any more contact and never received our order .
… moreFaisal Hamidi
These people are horrible. The pizza was so bad. Papa John’s is gonna fail.
… more