Papa Johns Pizza

  3.6 – 209 reviews  $ • Pizza restaurant

For Papa Johns Pizza in Leeds, AL, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (205) 699-5888 for delivery or stop by Ashville Rd for carryout to order your favorite, pizza, breadsticks, or wings today!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️ Takeout ✔️ No-contact delivery Papa Johns Pizza 35094

Hours

Thursday11 AM–12 AM
Friday11 AM–1 AM
Saturday11 AM–1 AM
Sunday11 AM–12 AM
Monday
(Labor Day)
11 AM–12 AM
Hours might differ
Tuesday11 AM–12 AM
Wednesday11 AM–12 AM

Address and Contact Information

Address: 1725 Ashville Rd Ste 125, Leeds, AL 35094

Phone: (205) 699-5888

Website:

papajohns.com

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Papa John’s Pizza – Leeds – Menu, prices, restaurant reviews

We NEED You! Apply today for any of our open positions at https://www.yourpapajohns.com/jobs 1725 Ashville Rd., Ste 125, Leeds, AL 35094.

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Reviews

Victoria Winborn
I order extra sauce on my pizzas every single time at this store because the pizzas are habitually dry. I’m giving the store a 3 because the manager was nice however this happens on 95% of my orders at this store and this store only.
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Fredrick Hamilton
Buyer beware this place doesn’t care they are selling products but just as a cash grab.
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Brandon Tumlin
If I could give a 0 I would. Ordered through DoorDash. The store sent the wrong pizza even after the driver told them it was incorrect. We called to get our order corrected and we were told they could make it but we would have to come get it. We refused that because we paid delivery fees and they refused to make it right. I was speaking with a MANAGER!! I will be reaching out the GM Shauna when she is there. Pathetic excuse for a manger. Awful customer service.
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Jesse Souter
BUYER BEWARE!! Extremely stressful, very frustrating and disappointing experience! I am traveling back home to Texas from South Carolina with my two young children. We stopped for the night at a hotel in the area. After driving all day, unloading the kids and all the luggage (by myself), getting everyone cleaned up and settled, etc, I decided to order pizza for dinner because I didn’t feel like going back out. The estimated delivery time of 42 – 52 minutes ended up being pretty accurate, so that wasn’t an issue. The young lady who delivered the pizzas was very friendly. I specifically asked her if the extra garlic and cheese sauces that I ordered / paid for were in there and she told me yes. Come to find out a few minutes later, they were not. By the time I realized the sauces weren’t in the boxes, she was already pulling out of the hotel parking lot. The cheese sticks looked ok, as well as my kids’ pizza (half cheese / half pepperoni), even though the cut for the pizza was pretty uneven (a few really small slices and then a few really big slices). I went ahead and gave my kids their food before I even looked at my pizza. They were very hungry and ready to eat (especially after waiting right at an hour for the delivery). While serving my kids, I attempted to call the store in the hope of catching the delivery driver, having her return with the sauces that I paid for. Little did I know, there was NO CHANCE of that happening! You might as well forget about calling this location because it’s a lost cause! After being on hold for a minute, someone picked up and immediately hung up the phone. I called back a second time. After listening to the recording for several minutes, a girl picked up and quickly said “please hold”, and I proceeded to be on hold for over 5 minutes. I hung up and called back a third time. Same thing, and this time on hold for TWENTY minutes. Meanwhile, I discovered that my pizza (Hawaiian) was incorrect. I asked for only Canadian bacon, no regular bacon. The pizza had just the opposite. The appearance was terrible, very sloppy and undercooked. At this point, I had hung up and called the store yet again. I cleaned up after my kids, wiped their faces and hands, brushed their teeth, etc etc etc, all while on hold. I have my kids put their shoes on (in their pajamas), because I have no choice but to load up and go to the store in person (after traveling all day and now it is dark / nighttime, and I’m having to load up my kids and go back out). I get to the store, and observed several employees inside. There was NOBODY on the phone. Nada. The employees didn’t appear that busy, certainly didn’t seem stressed or overwhelmed. I sat in the parking lot and looked inside for several minutes before pulling up to the pick up window. The kicker…? I was STILL on hold on the phone. I stayed on the line, so I could show them. The first young lady employee that I spoke to was nice enough, and apologetic. I told her that I didn’t want anything remade at this point, just wanted a refund. After waiting a few minutes, the manager came to the window. She too was apologetic and nice. She claimed that they were short staffed and supposedly had employees walk out / quit, leaving them in a bind. She also said the ovens had gone out on them for a period of time. Sure, those things COULD be true, but it just seemed like a bunch of BS excuses to me (especially when I didn’t see anyone on the phone inside the store upon my arrival, nor for several minutes afterwards). I would be more inclined to believe the sad story given, if I didn’t see so many other similar complaints here in the reviews. This location obviously has some serious issues that need addressed / fixed. Again, the employees and manager were pleasant and apologetic, and the manager refunded my money (which was the bare minimum that could be done after spending $50 and the hassle involved). Order from here at your own risk (and good luck if you do)!
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Frog Price
We ordered by app I thought but it never cleared their system. My wife got down to the store to pick it up. They couldn’t find it. I sent them the info I had online. They said, WATCH OUT… We fix this stuff all the time!!! They fixed us the three most beautiful pizzas I’ve seen in years. All golden brown top and bottom like a little blonde cheerleader back and front.
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Ms. White
I ordered online and the front door area was closed. Waiting in the drive-thru for 15 minutes. Called to store and was placed on hold no one ever came back to the telephone. Very poor service
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Victora Hamilton
I hope there is some way to post pictures here. I’m giving the store a 3 because the manager was nice but in all honesty I have the hardest time with this store over something so simple. They scrape the pizza sauce so thin the pizzas are dry repeatedly so now I always order extra sauce and yet they still send them so dry it’s literally just bread and cheese on majority of the pizza. I don’t want to drive to Trussville for Papa John’s y’all lol. I asked the manager about a remake and she said she was not going to add more sauce because we would complain about the pizza being sloppy . At this point I would APPRECIATE a sloppy pizza
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Christy Howell
Order was ready and perfect for pick up. I loved that they have a drive-up window.
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Shaun Lowery
Absolutely the worst the worst experience I’ve ever had at a Papa John’s was Leeds Alabama on Superbowl Sunday 2023. I order 60 dollars worth of food and I asked for seasoning packets of theirs and they only gave me 2 packets for 3 pizzas. I called and the manager said that’s all I ordered when I told the lady taking my order I wanted a small hand full cause I had three pizzas but the manager made it out like it was my fault when normally for my house we spend 100 bucks each time we order from the I will definitely be taking my money and business else where.
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Blake Henson
Food was cold because it was 2 hrs old by the time it got to me. No communication at all about late time then got attitude when I tried calling to cancel because he was about to be there even tho I was in hold for 30 mins.
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