Dawn Hodgkinson
I placed an online order tonight at the Immokelee Florida location. I have been a general manager for papa johns in Sandusky, Ohio for almost 10 years. I ordered a large pizza half pepperoni jalapeño, half pepperoni green pepper and an order of garlic knots. When I arrived to pick up my pizza, I was told they could not make neither garlic knots or bread sticks. Now help me with this logic….. breadsticks are made with a large dough ball….. garlic knots are made with a small dough ball nothing extra, you stretch the dough out cut it and place it in the oven. How can you make a large pizza but not bread sticks. How can you not make garlic knots? Coming from a location that does a million dollars a year and has ran out of dough I can not wrap my head around your logic. Then even if you did not want to cut down dough, why weren’t the garlic knots shut off online? Why was I still able to order them! This is uncalled for and this store needs more training and better management.
… moreKailey Hodgkinson
I ordered a large pizza and garlic knots online. I got there and they said they were out of garlic knots, so I asked if they could make breadsticks they also told me they were out of those to. Coming from a former papa John’s employee that has been working at a papa John’s in another location for a couple years. breadsticks are made out of large dough. They were able to make my large pizza which means they should have been able to make the breadsticks. Unprofessional and lazy what a joke ♀️
… moreMarcos Bonilla
Worst pizza I have had, burned with nice black edges, so burned cheese was dried and pepperoni where crispy. Took over 1 hour 30mins to get my pizza, once arrived it was not cut into slices, it’s was cold and the drink was warm. How hard is it to make pizza? You are in the pizza business if you can’t make a decent not burnt pizza please shut down. Why stay open and sell garbage.
… moresam plunkett
Ordered a supreme came to pick up the pizza and got an excuse no onion mushrooms and green peppers available but still paid for supreme. Pepperoni pizza was good though.
… moreSicara Graham
I drove 13 hours from NC and ordered a pizza. Didn’t know pepperoni sausage and bacon pizza come with a chicken bone I bit into. Worst service ever. Would love to speak with corporate. Called to let them know and kept me on hold for 10 mins.
… moreAliah
I’m giving this Papa John’s a one star number one because the store manager was so rude. She actually took the pizza away because I was asking her explain to me how the car processor works. As a nurse and every Friday before work I get a small pizza for my son , it’s always a hit or miss but anytime one of the young men are able to make the pizza he does his best every other time it’s always terrible. I’m 45 minutes away from the nearest Papa John’s so I always gamble with them, but this was absurd. The store manager was irate in using profanity. On countless occasions I caught her sleeping in the back and 10 minutes time I actually walked back there.
As a community servant, and a single mother, this is unacceptable treatment. The establishment is always dirty, and the manager looked uncut and poor hand hygiene . I will be calling corporate
… moreSusan Mays
Owner is not people friendly and prices are too high for the low quality of food..visited once and never have gone back.
… moreAnita Flores
I really enjoy going to Papa John’s. The staff there is amazing. I might walk in with a sad face but I’ll DEFINITELY be walking out with a smile on my face. They’ve always made me feel welcomed and I can honestly say that I’ve never felt as comfortable in a place of business as I do at Papa John’s!!!
… moreJeffrey Armstrong (Jeff)
Ordered online at 6:45-ish pm order was to be ready between 7:16-7:26pm. I arrived at 7:22pm. It’s now 7:50pm and still no food. Customer after customer coming in to pick up and same story. It’s as if they’re waiting for the customer to arrive before starting the order. Absolutely unacceptable. Can’t rate the food as I don’t have it yet, and as far as atmosphere… It’s a Barron slum…. If this is a franchise, to the owner you need to do better. Maybe you need help.
… moreGreta Koger
You know I’m not a real big fan of this particular store at all. Ever since Josh and his wife left that store it’s just been a huge ball rolling down hill. The last order we got a gift card and my 12 year old daughter wanted to order pizza. All well and fine but when her Pizza arrived it was undercooked massively full of sauce and it was soggy. I would have never gone there if it wasn’t for the fact that we had the gift card and it just went to show that the store Sucks. And I’m not the only one that has problems my landlord ordered a pizza from there last month and her pizza came here burnt. And she said never again. Maybe if they get some better people in there we might give it a try again but right now and since Josh left it’s just not worth going don’t lose your money go to Little Caesars they make good Pizza
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