Papa Johns Pizza

  3.7 – 921 reviews   • Pizza restaurant

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At Papa Johns Pizza in Orlando, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Orlando pizza for any occasion. Call us for pizza delivery in Orlando or stop by 5898 S ORANGE BLOSSOM TRL for carryout to order the best pizza in Orlando, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Papa Johns Pizza 32839

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Reviews

Latrina McClinton
I used to order Papa John’s 2–3 times a month, but after my experience in July 2025 I will never order from them again. While staying at the World Center Marriott in Orlando, my delivery was sent to the wrong hotel. When I called, they asked if I wanted the driver to pick the pizza up from that hotel and bring it to me, which I found completely unacceptable. I requested a refund instead, was promised one, and never received it. I escalated the issue to the corporate office and they again promised a refund that still has not been issued. I had to pay for another meal that night, and Papa John’s has refused to make this right, so they’ve lost a loyal customer.
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Emile Smith
I’m really disappointed with my recent visit to Papa John’s. Not only was my order made incorrectly, but when I tried to call the store to get it fixed, I was put on hold for over 20 minutes. All I wanted was to have my order remade correctly so I could come back and pick it up, but the lack of communication and customer service made the situation even more frustrating.

It shouldn’t be this difficult to get a simple order corrected. This experience has definitely made me reconsider ordering from this location again.
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JJ
They were super quick with my pizza, and when I asked to purchase an extra garlic butter (I had my change all ready to go), he said “Don’t worry about it, how many do you need?” And I said I only needed one extra, and he just grabbed two and gave them to me with no hesitation. Pizza was amazing and hot.
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Christopher See
I just ordered a pepperoni pizza n wings. That was a toe nail i one of the slices, 3 wings were against the box, n not in the tin foil, forgot extra sauce paid for and a drug bag was in it. The manager dismissed it as I sent pictures. Dont order from here. Manager dismissed it n offered nothing for it.
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Danyell Freeman
My pizza was massacred. My wings were tampered with AND I promise anyone reading this …that is how my pepperconi looked when I opened the box!!!
They constantly change management and I don’t know how this place is still open. And here are the real toppings the driver nearly flipped me off at my front door before I could even tip him cash instead of putting it on the receipt. Never again!!!!
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Julion Bell
If I could give zero stars I would. Worst papa johns ive been to in my life.. just find a different one and save the trouble. My pain your gain. Pizza took 2.5 hours, they said they would remake it for me, but they sent the same pizza and it was disgusting. I couldn’t eat it (see photos). I swear this is no bs honest review. The owner should be ashamed
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J Prime
It took over 1 hour 30 minutes after an estimated 56 minutes and then when the food arrived the pizza was cold, the extra garlic container was bust open and drained all over the pizza and when calling the manager puts me on hold and doesn’t come back.
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Gabby Hall
They were super rude and didn’t deliver our pizza and was not listening to our concerns and was shown being racist don’t order here
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Jessica Burke
Be wary of spending your money here. I placed an order on April 4th 2025. When the food was delivered I received less than half of my order. I called and was told my order was being remade and they would re-deliver it. After more than an hour I called and requested a refund. I was told it was being issued and would be returned between 5 to 10 business days. I never received the refund. The store was giving me the run around so I contacted their corporate customer service who have reached out and escalated my issue and have requested the store issue me a refund multiple times and at this point the store is just refusing. (I have dozens of calls between me, the store and customer service over the past month and change). The customer service within the store itself is non existent. This is absolutely ridiculous that a company can just steal my money and not provide the goods I paid for. And customer service has their hands tied because they have no way to initiate the refund in their system, it has to be done at the store level. Customer service suggested I dispute the charge with my bank which to me is mind boggling. How can this happen?
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Nikki Mixon
I knew there was an issue when the pizza was delivered e x t r e m e l y fast. THIS was what they found acceptable to deliver. I called them & I’ve been waiting for almost an hour to speak to someone. Beyond ridiculous.
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