Gary Griffin
Almost lost teeth. Delivery person was being super sketchy, even though i was trying to tip him cash on top of the tip I already charged to my card. I tried to put that aside, but then I bit into sand or rocks of some sort multiple times across many slices. it was not peppercorn!
… moreHeath
2nd order from here and will be the last. First order was made incorrectly but didn’t care enough to review it or try to have it corrected. Figured they were training people and would be better next time.
This time, the quality of the order is very low, the dough is too dense, the order was correct but found a hair in the Philly pizza (see pictures). Tried giving it a second chance but will not be back.
Would recommend anywhere else, or just making your own pizza over going here.
… moreStacey Williams
The new pizza was ok…..it can be ordered round or square…the toppings are few….overall the pizza looked better on the advertised commercial.
… moreBrenda Nixon
To me Papa John’s Pizza is the best pizza around. I really appreciate the butter sauce they give with every pizza. Those few added pounds are well appreciated as well. The service is quick and accurate
… moreSteven Connolly
Service and On-line ordering works very well at this location. Plenty of parking never any lines.
But the Pizza Wars that have raged might be good for reducing consumer prices but it comes at a huge expense. Quality.
Pappa John’s Pizza simply isn’t of the quality that it once was. This can be found everywhere from the richness of the tomatoe sauce to the least amount of cheese that can and is used.
… moreKara Hill
Papa John’s has alway been my go to for pizza as my daughter doesn’t consume meat and loves the garden pizza offering. I recently moved to Jacksonville and I have to say, we REALLY tried giving this location a shot! Like several to be honest. Even when trying to address problems with my order, I do my part to remain calm and friendly because after all, I’m relying on strangers to prepare food for my family and hey, life happens, thus mistakes happen right? Well I should have learned my lesson after spending over $30 for pizza that not only showed up late but cold. I shared my experience by filling out the survey you get after placing an order. The responses was, we apologize and give us a chance to do better with a coupon code. At my daughter’s urging, I used the coupon and ordered two more pizzas. The pizza came so quick I was actually surprised and even more pleasantly surprised to have received another coupon in the mail, enticing my daughter to have me place an order for yes, more pizza. This time, not only was the pizza late and cold…it wasn’t even our order ♀️ So if your name is Carolyn, I’m sorry dear, your order arrived at my house. I called the store, informed them of the mishap and they offered to remake the order and send it out but I said no biggie just please credit my payment method. Easy enough right? NO!! I received a store credit, which meant I have to, you guessed it, order more pizza. My daughter wanted pizza today so I said cool, I’ll call the store and use my credit. My call was disconnected 6 times and 1 time someone answered and said I was calling the wrong number. On my 8th Attempt, I finally reached a manager, who provided assistance. Feeling optimistic I notified my daughter that pizza was ordered and on its way. The driver notified me that he got turned around, cool, like I said, life happens. Once he let me know that he was outside, I told him that I would be right out. Cash in hand for his tip, I exit from the garage to see the driver back in his car…He had chucked the boxes at my front door because the dogs were barking. He offered to pick the boxes back up while I was offering his tip but I’m like seriously did that really just happen? Needless to say, I told my daughter that I will not be patronizing from this location anymore. I give it two stars for the managers efforts. Surely their job at this location must be quite challenging
… moreAlexia Wallace
Ordered today and my order was incorrect. I ordered buffalo wings but received BBQ. Pizza was ok, paid for double pepperoni, but seem to have received the regular amount.
… moreWilliam Piffner
Ordered online in the parking lot, order was ready in less than 10 min. The service was fast (especially with 5 people ahead of me)
… moreJanien Milfort
I ordered a Veggie Pizza with Alfredo Sauce, and it was horrible. The pizza was not fully cooked and somewhere along the way it was placed in the box upside down. To be blatantly honest, it looked like the veggies were regurgitated on top of a raw crust. A dollar tree pizza would have definitely been a better pick.
… moreTRISHAUNNA CORLEY
I was already geared up for Friday pizza night with the fam! Then to our surprise we had papa dough! AND a free cookie So awesome until I opened the pizza box. I guess there was a game of “skimp on the toppings” & I didn’t see the promo. ☹️ when you get a cheese pizza but should’ve got pepperoni & mushrooms
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