Papa Johns Pizza

  2.8 – 206 reviews   • Pizza restaurant

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At Papa Johns Pizza in St. Augustine, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best St. Augustine pizza for any occasion. Call us for pizza delivery in St. Augustine or stop by 105 Murabella Pkwy for carryout to order the best pizza in St. Augustine, along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Papa Johns Pizza 32092

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Order: Order online

papajohns.com

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Reviews

Ashley Clark
if I could leave zero stars I absolutely would. Not only was both pizzas still raw but two very simple pizzas ordered off there family deal online. A meats pizza and a pepperoni and bacon pizza were both missing pepperoni. we had three other sides on our order and the sides were fine. we called and spoke to owner, asking if they were out of pepperoni and he said no we have pepperoni. so we explained That both pizzas were missing pepperoni and raw. he said he would refund and void the ticket and then put a note for us to get two pizzas another time. which we said we didn’t care about but appreciated the refund. go to look today. A $62 order he refunded $18… I will break it down for you. Jalepeno Bites $7.99, cheesesticks $8.99, cinnamon pull apart $8.99, family deal large 2 topping and large specialty both with epic stuff crust $32.99 equaling $58.46, $62.99 with tax. so my husband called and all he wanted to say is I’ll send you pizza now, which we don’t want! So then I called. Same thing. He kept telling me well your sides were fine And listed the prices of those but yet couldn’t look up the price of a family special with both epic stuffed crust would say well system only says $18 to refund for two pizzas. I said I will pay for the sides, I just wanted pizza refunded and I do not want pizza sent to me.but kept demanding that he deliver pizzas whenever I’m home, or come up and get 1,2,3,4 free pizzas or whatever I want. Just crazy you’d rather give me 4 pizzas over a refund for the two I am asking for? Every time I tried to speak on the phone he wanted to cut me off every time and talk louder repeating himself a million times to where I had to be quiet. So finally lost my cool when I couldn’t be heard as a customer when he kept demanding that I listen to him then he started cussing. first off the pizza was absolutely disgusting, but does not come close to the disgusting human that’s the owner. Who also claims he doesn’t care about any reviews any customers leave. (Because I mentioned all his bad reviews lately) he then hung up on me. so here is his review, that I told him I would leave since he doesn’t care but maybe someone ordering from here will and will go to one of the other 10 pizza places right here in Murabella and have way better luck! Pictures added are proof of my order, each item cost when you order and pictures of pizza.
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Angela West
I truly want to take a moment to thank the manager who took my order. He went above and beyond to help me—not only correcting an error I made when placing the order online, but personally delivering it to my home. Even though the mistake was mine, he took the time to fix it without hesitation and brought it himself on a cold, rainy day.

I didn’t get the chance to tell him how much this meant to me. My son was sick, and I wasn’t able to leave the house, so his kindness truly made a difference for our family. Thank you for taking the time to do something you didn’t have to do. I genuinely appreciate you, and I will definitely continue ordering pizza from your company!
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K D
I saw a doordasher come in returning a wrong order and the Hispanic girl behind the counter put it back on the shelf to be delivered. Shouldn’t she have tossed it and remade that order. You don’t really know what that doordasher could have done to the pizza.
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Lourdes Welch
The flavor of the pizza overall was good. The pie was extremely undercooked. The pizza tasted a little doughy and the cheese didn’t taste cook all the way.
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Mark Nelson
Called to order and was routed overseas. After pressing # 1 to reach the store, do this instead.

LI asked about the $9.99 Wacky Wednesday special and was hung up on. Tried calling back with no answer. Ended up ordering from Domino’s instead.

There is Dominoes, Mushroom and Stoners Pizza so close to this store.
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Kristel Vanderheiden
Is it possible to give less stars? This is how it they delivered. I verified I had the correct address, no phone calls…. Nothing. This isn’t even the correct building address. Ants crawling all over my kids food. I tried calling the restaurant and no answer. What a waste of $33! Do not do business here.
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Ashton
This was supposed to be well done and the pizza looks like it was in the oven for five minutes. Everything almost slid off when grabbing a slice and the crust with the cheese and topping altogether was about as thin as paper. Ended up throwing the rest away.

I barely ever write negative reviews but stay away. There’s a great Dominos right next door. I ordered from here because I got a coupon with Uber Eats and Dominos doesn’t do Uber Eats or Doordash.
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Jen C
Ordered on their app and they had door dash deliver. I was not able to get a hold of the driver to give clear instructions as to where we were in the campground since the Papa John’s app didn’t allow for enough characters to give those instructions. And the number that I was given for the driver was not the drivers phone number but in fact went to someone else. They answered with “MAN, WHY YOU BOOING ME” and hung up on me. I tried to call again and they answered and hung up right away. When the driver pulled up it was clearly not someone who spoke that way and she confirmed that that was not her phone number. The pizza was still quite warm but the toppings fell right off when you picked it up, it was real limp. I ate what I could anyway because I was hungry but some of the dough was uncooked. As seen in my picture where I could smear it on my plate.
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Evgeniia
The fastest service. Delicious pizza and friendly staff. The best of all Papa Jones in Jacksonville.
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Miles Mongeon
Second time in a row I ordered from here and the pizza was still practically raw. Felt like I was eating a hot pocket with raw dough for the filling. Very disappointed, this place used to be nice, not sure what happend to it. Either way they need to step up with their quality control before someone gets hurt from improper food safety.
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