Kelly Durbin
The pizza took an hour and 40 mins to come. They sent it with a door dash person but didn’t seal the box. It was cold by the time it got to us a there was almost no cheese on it. I think the cardboard box would have tasted better. Wouldn’t recommend.
… moreSamuel Muller
I like to try and give people the benefit of the doubt. But the service was absolutely ridiculous. I walked in, nobody said anything to me. Sometimes people are busy I get it. Customer service standards these days arent that high. But then when the young lady (didnt get her name) finally asked me what i needed i said id like to order. And I kid you not she said “can you order online we’re kind of busy”. No customer service or anything. I laughed and said okay. I came in mind you with a coupon which was the only reason I came. So i tried to order online with the coupon, didnt work. So i waited again at the counter. This time a youngish guy came to me, a lot more friendly. He took care of my order and said it would be ready in 15 minutes. I came back to pick up my food and miss young same POC, same girl, asked why i was there, i said to pick up my food under my name. She got my food and just dropped it on the counter. Not a good day or anything.
I get that fast food business can be tough, and people have bad days. But personally that is just unacceptable to me. And i really dont know how this person has a job. Not coming here again, and if you want a good customer experience (a business is a business they are busy all the time) i recommend you do the same.
… moreEmily Nichols
If I could give no stars I would! Worst pizza in Richmond hill. Staff is horrible. Waited over 2 hours for delivery, pizza said it was deliver it was not. Went into the store and was told it was being delivered. I asked to em to call the delivery guy and he still had the pizza so it was not delivered. I called for over 30 mins and no one answered hints why I had to drive up. I asked for a refund! Rude staff and management is horrible. Over two hour to make a pizza! A simple cheese and pepperoni!
… moreRobin Patton-Davis
It took me almost 10 minutes to order a large thin crust works pizza with extra sauce. I could not understand the man that took my order and he didn’t understand me.
Got the pizza, it was thin crust (a little burnt), works, but hardly any sauce and no garlic butter.
Found out they use a answering service…for a pizza place? Not impressed.
… moreMark Wilbanks
Ordered a two topping pizza and that’s exactly what I got; 1 slice of pepperoni ond one piece of beef. Never again.
… moreNeil Penttila
I wish I could give 0 stars. They just took my money and didn’t deliver a pizza. When I called about getting a refund, the manager hung up after telling me not to expect a pizza on a night when they only had 3 workers. Class act all around. Do not waste your money on them.
… moreLamarion Taylor
Ordered a pizza to finally have a treat after a terrible day and the pizza was awful. I asked for extra sauce and they gave me barely any sauce , it was burned and there was barely any cheese. You can see there’s no sauce in the photo. I didn’t enjoy it and was disappointed and I usually love papa John’s
… moreJohn Norton
Truly the most pathetic PJ’s in existence. They ripped me off on 2 separate occasions. The same employees just says “sorry, there’s nothing I can do… Im new and there’s no manager here” twice!
… moreAllen (RV Traveler)
Walked in and placed my order. The pizzas came out fairly fast. Everything about the pizzas was perfect.
… moreAshley Hanely
I ordered a gluten free pizza & instead of communicating that they were out of gluten free they just gave me a thin crust instead
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