Chad Presnell
Ordered from here today, 3 pizzas with various things. When we got the order they were wrong. Called the store and they immediately made it right. Very satisfied with how they handled it. Ill continue ordering here whenever possible for sure.
Update: lol the remake came out wrong. Oh well, they tried….
… moreThe Bright’s
Quick and Made to perfection. The new pan pizza is so good. Friendly service as well.
… moreDiego Hernedez
Placed order 2 nites ago simple pizza and 2 l Pepsi they said 35-45 minutes . An hr and 10 minutes later the pizza showed up cold and no Pepsi at all delivery driver said I promise I’ll bring it back and never showed up ……when I call to complain they said we subbed out the delivery to door dash as we were to busy sorry about the cold pizza nothing about the missing drink I payed for ………terrible pizza , no drink , no contact saying late or door dasher will bring nothing ….wth no happy
… moreZach Laws
I ordered a garlic chicken parm bites and it came with zero garlic sauce Coating like plain chicken bites.. I’d like to get a refund or a replacement but I order threw online what I’m very upset about. Even have pictures of the food aswell.
… moreJohn Jenkins
Ordered one pie, took a hour and a half to show up, and it’s cold. Guy blamed it on lack of staff. Pizza was not only improperly cut but was also very unsatisfying with toppings. I got an entire bite of onion and green pepper on a Philly cheese steak pie.
… moreLeana Frazier
Ordered the bbq boneless wings, this is what I got idk what is going on here but this is NOT what I ordered or what is shown on their website. I also got a pizza, it was burn and so thin a pice of paper would be thicker
… moreSandra Anderson
Love this Papa John’s the manager Domanic is awesome, friendly and very professional.
… moreT L
This my first time ordering papa John’s in awhile as soon as I got the pizza the garlic cup was busted spilled in all the box and seeped through the box and also everytime I put the cup of sauce I want I don’t get it this is ridiculous never ordering from here again bunch of bs
… moreNatasha Mathews
I went inside and waited and I had to call the restaurant from the front counter to get someone to come and check me out. Then they didn’t even finish my order or make it right. The picture is not from that order.
… moreCindy Mitchell
The last two times I’ve ordered from here I did not get everything I ordered. The first time the delivery driver returned with the missing item. The second time, today, I spent 40 minutes on hold listening to Papa John’s ads while no one answered the phone. My daughter was able to get through before I was because her call was routed to the corporate office which then connected her on a priority call to the Granite Falls store. It took another 20 minutes (total 60 minutes) before someone answered the phone, claimed she was the manager, that she was the only person in the store, and that she Did Not Know How To issue a refund for the missing items. Seriously?! Then she told me she would have to leave a note for the real manager. The good news is the corporate office in Atlanta had a very nice, professional, customer service agent who took down the complaint. I wouldn’t have called them if the girl who answered the phone hadn’t tried to impersonate a manager. On the slim chance that she actually was a manager and didn’t know how to do her job that would be even worse. Getting the missing items refunded is the last business I will ever have with this store. It has happened too often and enough is enough. I don’t recommend ordering food from this restaurant unless you like paying for stuff you won’t get. For anyone who is fed up with the poor service a simple Google search for “Papa John’s corporate office, Atlanta Georgia” will get you the phone number you need.
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