Papa Johns Pizza

  3.8 – 187 reviews  $ • Pizza restaurant

For Papa Johns Pizza in Newport News, VA, the secret to success is much like the secret to making a better pizza – the more you put into it, the more you get out of it. Whether it’s our signature sauce, toppings, our original fresh dough, or even the box itself, we invest in our ingredients to ensure that we always give you the finest quality pizza. For you, it’s not just Better Ingredients. Better Pizza. It’s a family gathering, memorable birthday, work celebration or simply a great meal. It’s our goal to make sure you always have the best ingredients for every occasion. Call us at (757) 877-7788 for delivery or stop by Jefferson Ave for carryout to order your favorite, pizza, breadsticks, or wings today!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️ Dine-in ✔️ Takeout ✔️ No-contact delivery Papa Johns Pizza 23602

Hours

Thursday11 AM–11 PM
Friday11 AM–12 AM
Saturday11 AM–12 AM
Sunday11 AM–10 PM
Monday11 AM–11 PM
Tuesday11 AM–11 PM
Wednesday11 AM–11 PM

Address and Contact Information

Address: 12638 Jefferson Ave, Newport News, VA 23602

Phone: (757) 877-7788

Website:

papajohns.com

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Last Updates

Reviews

Omar Bryan
Apart from my delivery driver and the soda I ordered being great. Everything else was horrible. The cheese bread and pizza that I ordered was dry and flat. It tasted horrible and doesn’t represent the standard of pizza hut to their valued customers.
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J S
Ordered 2 large pizzas last night. Friend answered the door, said he only recieved one pizza. By the time we got back outside they were gone. Tried to call the store but was unable to get around the robot voice maze they’ve made just to talk to someone. Machine was only willing to tell me the delivery was in progress, which it obviously wasn’t. Hours afterward the machine still said it was out for delivery. I was from out of town so I couldn’t exactly waste more time on it. In short, I never got my pizza and the store made it impossible for me to speak with an actual person to resolve the issue. I want my money back
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Sarah Gorman
Orders an extra cheese pizza…the first one that arrived had such little cheese you could see the crust plain as day with no cheese even melted on it…the remake we received was JUST as BAD. If this is your extra cheese I’ll go somewhere else. Like Marco’s who actually puts on a decent amount of cheese.
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Teresa Weiss
Ordered online. Waited 45min to get order and it was wrong. Called store explained. I understand they were busy. Man said he was remaking my order and hung up! Wasn’t able to ask a question or anything. Just rude!
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Tonya Clark
I am a strictly papa girl, but this visit was horrible. Our Pizza was flat, way to much sauce, not enough cheese (esp. $ 4 extra) and it was burnt. I used my Papa rewards and felt like they decided because I was not paying the full $40 it did not need to meet the standard. I will say this is not our normal store. Tried to leave feedback with the corporate page for 3 days and it never would completely let the survey finish, guess they really did not want my review!
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Mustafa Othman
Convenient location for those who live near Newport News Airport. I usually place my orders online and use the text message service in order to know when my order is ready for pickup. This location as all other Papa John’s locations, clean, has good customer service, and food quality is good. Papa John’s is usually my favorite pizza restaurant to order from.
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Bryan Henson
Great customer service. Ordered 10 pizzas via the phone app. Upon arrival, only six were made. I reviewed my receipt and it only read 6 but somehow still managed to recognize the “buy 10 get 45% off” coupon (that’s because I ordered 10 just to get that discount).
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Tina Cooper
Called the store to inform of a food allergy and asked that precautions be taken. Was called back less than 2 minutes later and was told, “Sorry but my manager stated that we are not a hypoallergenic store, we can’t guarantee that your order will not be cross-contaminated.” I cancelled the order and will no longer be ordering from Papa John’s due to this. It’s not hard to take a few more minutes to ensure that your customers don’t end up in the emergency department.
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Nancy F
Needed pizza to feed volunteers for a food drive and John, the manager of this location, was super helpful, even giving us a better deal than what we found online. John had our large order hot, fresh, and ready on time for us. Our hungry volunteers really enjoyed the well made pizza.This is what great customer service feels like and this will make us repeat customers to this location.
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Daniel Ewell
Avoid if you have seafood allergies.
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