Gifary Trinoy
Ordered a pizza and received the wrong one. The store refused to replace or refund it unless I physically brought it back. I even suggested they pick up the wrong pizza while delivering the correct one — they refused.
The manager was rude and unhelpful. Terrible customer service and zero accountability. I won’t be ordering from this location again.
… moreMichelle Thompson
The manager at this location working on 12-27-25 at 2:30 pm. He is the best papa johns manager I have ever met. He goes above and beyond for his customers. The pizza was delicious perfection also. Thank you sooo much.
… moreTufa Hussain
Ik I asked for thin crust, but this is like cardboard. I had thin crust from papa John’s in Niagara didn’t taste like this.
… moreAENEAS
Told me they had delivery drivers available, then proceed to tell me they gave my food to a doordasher because they had no delivery drivers, and then the “dasher” never came. Unless you go in the store to pick it up, do not EVER order a delivery from here.
… moreRodrigo Saldana Morales
It’s one of my go to pizzas besides the reviews… I think they’re good and better than a lot of places and they always have great deals. I know most people prefer not to buy chain store pizzas but these are great to me.
… moreJay Jeter
They gave me a dry pizza; no sauce just cheese! I rarely go to chains and this made me nostalgic because we had Papa John’s growing up in DC and it’s finally in Buffalo. So upsetting to have a bad experience. Who wants a sauceless pizza SMH
… moreLawrence Felckowski
Awesome Stuffed crust pizza with 3 toppings for under $15
… moreAlicia White
We came to Visit from Canada and wanted a pizza before we crossed the border back to Canada the guy wouldn’t add on the extra 3 toppings for the L 1 topping pizza deal, we left without a pizza I use to work in the pizza industry and I DO NOT RECOMMEND this location. Very disappointed as I didn’t eat all day this was at about 2pm-3pm.
… moreSomya
This place is sooo badd, DO NOt order from here. I ordered a large pie and it was never delivered to me. We called multiple times and first the guy said “we don’t do delivery now” cause it was late but on the app it said delivery available until 3 am. So, I called back and then the guy says our address isn’t available. He was making no sense and not providing any support, not even a refund, so our money is down the drain. This place is shitty service so just save ur money!!!
… moreJessica Watkins
This is our second time doing a late night snack order and both times the order was correct, hot, and very good. 10-10:30pm
We love breadsticks in this house and I like how theirs is like a mini pizza, I could smell them coming up the drive!
Brownies are super soft and chocolaty.
Whomever was on tonight keep up the great job!
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