Jason Lim
Their treatment made me extremely unpleasant. I went to get the pizza I ordered, but the attitude of the black employee there turned me away and didn’t even ask for the purpose of the visit. Then I responded to the customer who came first. Then the white employee handed me the pizza, pointed it at the receipt and forced me to tip. I came here to pick it up without eating it. And I’ve been there 10 times, but never tipped it. I’m Asian, so I doubt it. It was the worst. I will never back again.
… moreAngie Solo
First off there was literally no sauce on the wings and the food took so long to get to us it was cold
… moreAshley Sharpton
Cheesy stuffed crust with extra cheese, spicy Italian sausage, and olives. It was delivered in under 40 minutes and the driver was super friendly.
… moreKalista Albano-Gonzales
The pizza was fantastic as always. Unfortunately we ran into problems with the staff and our delivery. We had ordered our food and everything was great! We then get a notification that our order had been delivered. We checked outside and saw no one or our order. We attempted to call this Papa John’s several times, and we received no answer. I called and had my husband call as well. Anyways, since we didn’t get a call back and the app said it was delivered, we checked our neighboring apartments and no one had our orders. We then decided to drive to the Papa John’s just in case the order was delivered to another person. We got in and was greeted. We explained our situation and the employee attempted to call our delivery driver. She got no answer from him but continued to call. She was finally able to get ahold of him and he was at our apartments. She asked if we wanted him to come back or for us to meet him. We decided to drive back to meet him. My husband explained that this was sort of an inconvenience, as we were told it was delivered and since we could not find our order or the delivery driver, we had to drive back. She said something about having to clock the driver back in so he could bring another order to another house on the way to our apartment and that is why the app said it was delivered. My husband then continued to tell her that he understood what she was saying but that it told us that it was delivered and we had no order we drove back. Then I mentioned that both of us had called their phone number several times and received no answer and then made the decision to drive there. The employee asked what number we called and I showed her the number. She said that we must have called the incorrect number because they didn’t get any phone calls. The employee didn’t know the number. She had to look through receipts to find it and then continued to blame it on us and the phone call not going through. Unfortunately, there was nothing done on their end to make the situation better. The employee had a belligerent attitude the moment we tried to explain what happened. The delivery man, Micheal, was kind enough to wait for us and we appreciated it tremendously. He was very positive and had a kind attitude. He apologized for the situation. We thanked him for his kindness:-)
… moreM Green
Ordered a pizza that was suppose to be well done. It was burnt. The crust was harder than cardboard and everything else was rubbery. Not to mention I did not get the extra garlic sauce I ordered.
Update: after a few more visits I’ve observed even more things about this place that is concerning. Employees touching their clothing and wiping their face/nose and hair with their hands and than touching the pizzas.
Waited over 15 minutes after the app had indicated my order was complete. Do not go by the app if it is done.
… moreJuan Trevino
Ordering online is convenient. Pizza is what you would expect from this type of chain. Delivery is available within a certain radius of the store.
… moreMSJ
I placed an order for take out, it wasn’t a good experience. Spider on the window, lady screaming at the screen while making pizza to stop ordering, guy throws out a perfectly good pizza because wrong order.
I still remember what the cashier told me “I wouldn’t want to have my food delivered from here either”
Decided maybe it was one bad experience. Placed an order through the app, 5 minutes later, I get an email saying my orders cancelled. No explanation. Maybe they just didn’t want to fulfill my order. Not going to bother calling, leading to an argument based on other reviews.
This place is not worth it.
… moreAl E
I’ve eaten here for at least 10 years. They have their pizza times down to a science. I’ve always had great pizza and appetizers from this location. Not much to say about this location. Courteous service. They always have the orders prepared on time, never messed up my orders and the food has always been good. The few times the pizza was going to be awhile, like Super Bowl Sunday, they let me know in advance when I ordered.
… moreLayla Farrell
Ordered pizza, wings and the Twix snack. Pizza was fire but the wings came hardly covered in sauce and not cooked properly. My husband and brother are very very sick after eating the wings last night. I only ate the pizza and I’m fine. If you’re going to make boneless wings make sure they are cooked properly.
… moreKiersten Fish
Ever since I’ve moved up here from Iowa, they have always and I mean ALWAYS handled my order in time and correctly. I usually get up to 15 extra cheese sauces every single time I order. I pay about 10$ just for that cheese sauce and they make sure to give me those in a separate box on top of the ones that come with pizza and breadsticks. Their food is always fresh and ready. So unless you make and unclear and incorrect order on your own merit, then these people will always give out great and accurate service.
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