Pizzas share the menu with wings, burgers & other fast-food eats served up in a strip-mall setting.
Papa Gio’s of East Orlando
Gourmet Pizza · Spinach & Tomato. 100% Grande mozzarella cheese, fresh sautéed spinach, tomato, garlic and Romano cheese · Margherita. 100% Grande cheese, …
Amanda rojas
Decided to give this Papa Gio’s a chance because we were big fans of the Avalon location and was extremely disappointed. I put in an order for pickup at 7 walked in at 7:15 for the girl working the front to say that she didn’t even realize an online order had come in on the tablet and just then print the order. After waiting 45 minutes for my pizza I opened the box at my home to it being undercooked, my wings were sitting in oil and my garlic knots were frozen. I called back and the only option was to bring back all the food and she could remake it. I was already home after driving 20 minutes and offering to make my food a second time when I’m hungry and irritated is not a solution. I would appreciate it if the manager could contact me ASAP to rectify this situation before I dispute it with my credit card company.
… morebrittaney melendez
Called and order a pizza, waited 30 mins to go pick it up. Went to pick it up and the young girl who took the order remembered the call, took my payment, went to get the pizza to just come back to tell me they haven’t even made it yet, because they forgot. Waited there just to be handed an undercooked pizza, that I had to put in my own oven for an additional 20 mins. No apology, nothing to rectify the situation. If you’re going to only have children running your establishment at least make sure they remember how to put the pizza in the oven.
… moreScott Jensen
First time trying this place.
The food is really good and they people are friendly.
It doesn’t look like it from the outside but there is plenty of seating inside.
We had a pizza and an appetizer this visit and we enjoyed them both.
They have a full menu of so many choices. From a great Italian dish, soups, salads, to even a hamburger.
They even have gluten free options.
… moreAmber Marie
This evening, we placed an order for two pizzas: one plain cheese, one cheese with added tomato and basil, along with two slices of Sicilian pizza topped with banana peppers.
Unfortunately, the pizza with tomato and basil arrived with no sauce and appeared to be a Margherita pizza, for which we were incorrectly charged. In addition, the two Sicilian slices were very disappointing—one was burnt and the other was undercooked and doughy on the bottom.
I called to address these concerns, but the staff seemed unsure of how to respond. When I eventually spoke with the manager, Devon, he was dismissive and unprofessional. Rather than offering a solution or an apology, he insisted that we return the pizzas we were already throwing away before considering a replacement or a credit.
I spent nearly $50 on this order, and my family was ultimately left with food we could not eat. I am extremely disappointed in the quality of the food and the lack of customer service. I hope this issue will be addressed appropriately.
… moreJon Alicea
35 bucks(with delivery charges) for a pizza with no sauce. I ordered a pizza from Papa Gio’s using the online store order site. I ordered a margherita pizza with all its default selection toppings as seen in the picture attachment. Despite Red Sauce being a default topping my pizza came without sauce. I contacted the store and spoke with an associate and also a manager. Both explained to me that the pizza comes without sauce. I profusely explained that I wanted the pizza with sauce as it is a default option when ordering online and instead of having the pizza re-made as it is advertised I was directed to call Menufy. I am not happy with this at all. What is the point of ordering online if I cant have what I pay for the way I ask for it? And to make it worse when I question it I get kicked around? Now I’m left with a pizza I and my family do not want to eat. I understand that margherita pizza is made differently from place to place but this is not one of those cases. It specifically says online that it is an included option. I’m not being a Karen about it. This is ridiculous and disappointing. I just want what I asked and paid for, not having a headache over this on an empty stomach.
… moreMaria Miller
Placed an order for pizza and salad at 4:45 on a Monday to be delivered. By 6:30 when we still didn’t have a pizza I called and the same girl who took my order was surprised that we still did not have our order. She went to check on my order and came back to say she was sorry that they had not made my order and was just sorry. I had them cancel the order. My husband called back to talk to the manager and she said we was doing her best but had no real excuse for such bad customer service. Sounds like they need to hire some people who know how to run that place. We use to love their pizza but we will not be ordering from there for a long time.
… morePaul Mansell
I’m not sure what’s happened to this place recently.
This time we ordered delivery and one of the meals never turned up at all! The items they did deliver had parts of the meal missing. No sauce with the wings and none of the promised tomato sauce with the sausage, pepper and onion sub. It looked nothing like the images on the site, the bread was barely filled. Also, no sign of the promised “topped with tomato sauce” at all. It’s a real shame because I loved this place. Not sure who they have working there tonight, but they absolutely shouldn’t be.
… moreAlysia Berryman
Always our favorite place to order, but this time we ordered a pepperoni calzone with extra ricotta, and an order of garlic knots. Long story short, I think they put extra mozzarella instead of ricotta, and there was so much mozzarella my son choked on it… then the garlic knots were amazing up until I bit into one that was so greasy it shot all over my husband.. this is the first time we’ve ever had a bad experience here.
… moreNathan Sandoval (BTN)
Convinced the family to try a new pizza resturant over Pizza Hut or Domino’s. We where optimistic and happy to help a local restaurant over a chain. It is a decision I regret doing. We spent around $70 on getting the following items and listed from worse to mediocre.
Gyro, cheese pizza, pepperoni pizza, tortellini D’Amico, and garlic bread.
The gyro bread was cold and split as if it was a corn tortilla. This is the worse gyro I’ve ever had.
Pizza was dry and not a lot of sauce. Overall it was okay, I would prefer any other pizza chain Lil Ceasers, Domino’s, Pizza Hut, and Papa John’s.
Pasta was better but not by much, and the garlic bread which included was the best part of this experience.
I did call back just to let them in hopes they fix the concerns for future customers. They offered to remake the order but we didnt have a desire to experience a disappointing dish. FYI they won’t do refunds on dishes that have been tasted/eaten…..
… moreKylene Ramirez
I can’t even to begin on how disappointing this place was first off dine in the kid took our order we got wings to start this kid did not remember who they belong to walked our wings all over store asking tables skipping ours then I tell hubby I think those wings was ours when we asked he like oh yeah 10 mins later we got em then was told 45 mins for rest of our order it was just a pizza 45 mins for dine in I really could have ordered had delivered if I’m waiting that long in restaurant for food and not having to worry about my wings walking around to each table but mine this kid had no help till we was done with pizza and it started to get busy in restaurant unacceptable guys do better train him better he was everywhere come out and help or hire another person gees like really I’ve been in food and bev business over 35 years and gees this really sucked I was very disappointed
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