Mrs. A
We ordered food from this location to support our local school. The chicken wings were good BUT my husband ate the chicken prior to opening the box of pizza. My son took two slices of pizza and set it on his plate. There was hair on it. I called to let them know what happened. The manager got on the phone and proceeded to tell me that the people making the pizza are all bald. He also said nobody that works there has dark hair. He said he would refund the pizza. I think management needs to do better when responding to situations like this.
… moreA O
My coworker and I just grabbed lunch at Papa Gino’s. Atianna helped us at the front and she was SO friendly and welcoming!! Our first impression walking in was fabulous!! I got the lunch combo (2 slices of pizza and a drink for 8.99) and my coworker got a pepperoni melt and we split an order of mozzarella sticks. All of it was delicious! The food came out really fast too! They only offer bottled drinks, so that is something to keep in mind and it is Pepsi products only. I was excited about this, but I know there are a lot of hardcore Coca Cola fans. There was not anything wrong with the atmosphere (It was clean and everything) it just was just a little outdated. Definitely will be back next time I’m in town. Thanks for the great service!
… moreHallie Wells
The service & pizza are always delish. However, it’s AWFUL that management hasn’t updated the look within this location EVER. I should know, I’ve been visiting for at least 30 years. The bathroom is so outdated it never looks clean even if it is.
… moreBobbi-Jynx Pavao
Rachel and Taylor brought excellent service and a warm charming atmosphere with punctuality and clean dining and work space for our late night cheese bread and chicken fingers needs. 10/10 ⭐️⭐️⭐️⭐️⭐️
… moreRaul Mena
Doesn’t seem very clean. No hand washing No glove usage. I seen the guy eating and he didn’t wash his hands after. Don’t think I’ll come back.
… moreJo Harley (Gods_beauty22)
Taylor is amazing! She is extremely friendly, professional, and cares about customer satisfaction. She gives you exactly what you want.The food here is wicked awesome. I got an XL pizza with extra cheese and extra sauce. The atmosphere is comfortable and had a home feeling. I give Papa Ginos on Lexington St in Waltham Mass more than 5 stars!!!
… moreLinh Hoang
Ordered pizza and there was only one order in front of me. Order took 45 min. Bathrooms were also dirty so we took out and ate at home. Also ordered extra large but got medium!
… moreLuLu Bell
I would give the customer service 10 stars if I could!! They are always amazing here!! I’m not afraid to try anything new here( which I DID! The pizza was 1/2 Bacon and Pickles, the other side, Crispy Chicken and Ricotta.
Ok, so my hubby messed up on the Pickles and Bacon – cooked to perfection but weird( his fault), Chicken and Ricotta… AMAZING!!! The Salad with BBQ Chicken? DELIGHTFUL!!
4/12/24- got another amazing meal, Bread sticks, a gigantic salad, loaded with every extra I asked for including delicious grilled mushrooms, and a chicken finger sub with BBQ sauce for the hubby. We had plenty of leftovers!
… moreMeghan Williams
One of the most friendly papa gino’s I’ve been too, we visited to introduce my boyfriend to the pizza and we’ll def keep coming!
… moreAllisa Harley
I’m from NJ and I love pizza. I was impressed with the pizza here. Just the right amount of sauce and cheese! Crust was cooked to perfection. The staff were great! The GM was hilarious and kept us engaged. Would love to see a restaurant like this open in Phoenix Arizona.
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