

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Prosper is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
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Panera Bread at 581 Richland Blvd Prosper, TX
Panera Bread Locations in Prosper, TX
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Filing a charge back with my CC for the order.
Ozzy went above and beyond to make us feel welcome. He didn’t just take our order — he took the time to walk us through the new menu updates, explained the recently introduced items clearly, and helped us understand the best options based on what we were looking for. His knowledge of the products was impressive, and he explained everything with patience and confidence.
What really stood out was his attitude. He was professional, approachable, and fully engaged — not distracted, not rushed, and not robotic. He made sure we were comfortable with our choices and checked in to ensure everything met our expectations.
Customer service like this builds loyalty. If every location had a manager like Ozzy, the brand would be unstoppable.
Highly recommend this Panera location — and if you get the chance, ask for Ozzy.
62′ 230 pounds i atet my soup
Part of my wife’s soup. Part of her tomato basil, my spicy italian and the other spicy italian.
This place is so ridiculously overpriced and they don’t even give you the full serving….
She then asked if the order was for a salad, and I clarified that it was for the avocado toast. At that point she said they stop serving breakfast at 10. I pointed out that the sign clearly says 10:30. She then responded that it was now 10:31 and everything had already been put away.
There was no apology and no acknowledgement that she initially said breakfast was available. The response was cold and dismissive. Terrible customer service. It is no surprise this location has such poor reviews.