Cristina Cooper
Ordered online for a later time, none of the instructions were followed for delivery, it was delayed and I was missing an item. Not sure how you remember to put the bread bowl in, but not the soup to go in it but that’s what happened. Very disappointed because I recently moved here and was so excited to have Panera just to be let down. Please do better and check your delivery orders better. I was looking forward to my dinner but all I got was disappointment.
… moreAndrea L
Stopped in while visiting family, hadn’t been to this location in a few years and oh mylanta to say this location is a husk of its former self is an understatement! The floors were covered in trash. The very nice but very overworked clerk was being pulled in too many directions at once if I am able to notice it. But most of all, the bagels! What happened to the bagels?! These were worse than grocery store bagels. Hilariously thin. Bland. Mealy. Thanks for giving the family something to laugh at, but they were barely palatable. Even my dog turned his nose up at them and he has been known to eat rabbit poop.
… moreBelen Matias
I never write reviews but I think they definitely deserve one ! I came today and that grilled cheese was spot on ! Along with the tomato soup and I got the chocolate croissant and it was perfect ! The lady who took my order was the sweetest and so nice. I decided to eat outside and Jason I believe came and picked up my plate just as I was leaving and was so kind ! Excellent service and food I will be back again and again
… moreMarion Carlstead
Was traveling and drove thru fort smith. We decided to stop at Panera for lunch. We had the pleasure of being waited on by an awesome older lady. We got to talking and I believe she said she was training for another store. She had an amazing personality and was so helpful in helping us decide. She suggested the pick two menu option and it was perfect for all of us. Hope she’s still there on our way back home
… moreW3 TH3 P3OPL3
Brutal honest review!
The teriyaki chicken and broccoli bowl was far from perfect. The rice was dry, the chicken was not breast meat and had slimy fat pieces in it. The broccoli was inconsistent with some being decent and some tasting like it had passed it’s preferred participation stage.
The southwest chicken melt was ok but not like the vibrant image depiction on the overhead menu. The bread crust was definitely consistent with the teeth on a chainsaw, ask my gums between a missing tooth or two…
Broccoli and cheese soup was absolutely phenomenal! Warm, creamy and smooth, chunks of broccoli were bite size and easy to eat. Not too salty but great balance of rich flavor.
Steak and white cheddar sandwich had a good balance of horseradish and cheese but maybe a bit short of steak. The bread was the same seek and destroy gum mutilator… Overall rating on this sandwich is a 4/10
Drinks were green tea papaya and pretty awesome.
The absolute best part was the lemon cookie by miles. Sorry I didn’t grab a pic before it had all the way melted into my heart and stomach.
Side note: the drink area was a bit messy, some messy tables and the men’s bathroom was trashed.
Seemed to have more employees than customers and not sure why the restaurant would be this dirty 2 hours before closing with only 3 tables seated.
There was absolutely no music playing and the gentle drone from the table pagers continued for long after they were returned to their basket on the counter and could be heard throughout the entire restaurant.
Continuously heard employees in the back complaining about other employees while we were eating.
They did seem to have great tea though…
Total for the wife and I to eat tonight was $43.35 and I don’t think the price adequately matched the service, facility and quality.
Sorry Panera, this is my second attempt in 15 years and I sadly won’t be back.
P. S. My wife just told me that an employee finished in the stall next to her and left the bathroom without washing her hands, ick.
… moreLindsay Jones
This has been such a hit with me lately I had 3 meals here in two days. The value prices each meal shown are from the $6.99 deals- they are unbeatable. The charged tea had me buzzing like I just drank a cold brew coffee. The pastries are 1/2 off the weather has been freezing and so the fireplace has been cozy. I like having QUIET time here and food is healthy and fresh. What’s not to like? Oh staff is accommodating and respectful too!
… moreSam Gutierrez
We order catering at my job multiple times a month. Great sandwiches BUT the bread is always rock hard. I try to take the edges off and most of the bread goes with it because it’s so tough.
… moreKyle Holt
I have enjoyed the food and service every time I come here, but today was a little different. My wife ordered a sandwich with soup, and her bowl had the prep sticker in the bowl. The sticker had a use by the date of 7-11 that we ate on 7-12. I question the staff in charge and food now.
… moreChris Hammiel
I was craving a good salad and this location did not disappoint. Salad was very tasty and fresh. Very quick service. Highly recommend the kitchen sink just don’t count the calories . Finish it all off with some lemonade. Great lunch!!
… moreDanielle Patterson-Ramsey
The SMELL here!!! . Wish they had a candle I could burn in my kitchen to make it smell as delish as their place does! There’s y’all your next great idea- yummy cinnamon roll + bread/pastry-scented candles you can sell! . Really, everything I’ve had from PB has been mouthwatering, but the new Asiago Sammie’s (Zesty Tuscan is my fave!) literally ‘take the cake!’!! Highly recommend!! (Was so hungry, forgot to get a photo for you- sorry, but Sooo good!) Also love the Agave Lemonade + their others too!
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