Nicole
This Panera Bread, without fail, ALWAYS messes up my orders. They toasted my bagel when I specifically unchecked that box, and I did not receive the strawberry banana smoothie that I ordered. Very disappointed in this particular cafe. Do not expect order accuracy here.
Edit: March 2026. Added a photo of ANOTHER order that was messed up at this location, who the heck is packing orders and checking off on them!?
… moreLuke Wahl
The typical Panera, warm and inviting atmosphere, smooth and easy to use app and ordering process, friendly staff, a massive menu catering with insanely unhealthy levels of salt, and in overly optimistic pricing where it’s funny an actual restaurant like Chili’s and Texas Roadhouse now offers better value. I only drop in for the decent coffee and grabbed my birthday pastry today! The chocolate croissant seems fresh enough but of course hilarious to see a four dollar price tag on a basic dessert. Would be nice to see Panera remove the wild heart risk amounts of sodium at these high prices to give a reason to try their food, but glad there are many other better options especially local places that know quality ingredients.
… moreMari Van Meter, Realtor
I’ve always been a big fan of Panera, and this location is no exception., once you successfully get to it! The corner location at Rand and Palatine Rd make entering the location while heading east or south a bit of a precarious trick!
This restaurant location always seems to be very clean and well staffed. The food is always very fresh and presented well. The counter staff is very polite and welcoming. The location also has remote kiosks so you can order on your own without needing to go to the counter.
This location also has a drive up, which is very handy. It’s snakes around the building in a bit of an odd way, so be sure to look for signs, but it is definitely there!
In the summer, there is outside seating available. Even though it is at a busy intersection, the outside seating is set back away from the street a bit, and it’s also fenced off, so you don’t have to worry about your little ones running into the parking lot. There is reasonably ample seating inside the restaurant as well.
… moreKatelyn Vinson
ordered a whole grilled cheese and a full bowl (reg size) of soup. got home with only a cup (small size) of soup but was charged for the full amount. i wasn’t driving back 20 minutes just to get a refund. very frustrating. based on other reviews seems like this happens regularly here… definitely check ALL your food before leaving.
… moreLarry Martin
Parking lot is small, drivers enter at a high rate of speed and it’s difficult to navigate with others parking, exiting and looking for spots.
Cashier was very nice. Only had coffee but it was ok
Table was dirty and some customer was watching YouTube videos at a high volume….
… moreLenny Silencio
Contrary to some reviews, the parking is very clean convenient and entrance from Dundee is good. The food and the service was good. I give 3 stars because none of the 8 soups on themed is gluten free: Thats last century.
… moreAmber Menolascino
What happened to Panera? I stopped in and got a salad. They forgot the chicken that comes on the salad? The salad is tiny for a whole salad at $13!
… moreEd Friese
Food and service was on-par with other Panera locations, but restaurant was in dire need of a cleaning.
Not your standard… are the tables clean, but it looks like no one has vacuumed the carpet (especially the edges) in quite some time.
… moresoxs2006
Love your $7 soup and salad deal. Always the unlimited drink club is great. Food is good. Cleanly location. Friendly employees.
… moreKlara Melamed Music Channel
All depends, you can come and to have great experience with guy, who served me yesterday, he made his work on 5 stars and I was in good mood after that, but today I came and received small bowl of sup instead large, for which I payed. Girl who was accepting orders behave like she make a favor and girl who put me finally that size of cup for which I payed, put sup in a way that whole plate was dirty and she didn’t care, I asked napkins, she gave me two, or three and was thinking probably she gave me too much napkins, incredible. If next time will see this girls there, will think 100 times do I want to order anything or to go out to other place to eat.
… more