Social Profile: ![]()
✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Des Moines is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Address and Contact Information
Address: 101 Jordan Creek Pkwy, West Des Moines, IA 50266
Phone: (515) 221-0060
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Panera Bread at 6740 University Avenue West Des Moines, IA
At Panera Bread West Des Moines – University Ave (West of I-80/35), we make food that we are proud to serve our own families, from crave-worthy soups, salads …
Panera Bread Locations in West Des Moines, IA
Browse all Panera Bread locations in West Des Moines to find soup, salad, bakery, pastries, coffee near you. Dine-in, pickup, and delivery.
Panera Bread at 101 Jordan Creek Parkway West Des Moines, IA
Visit your local Panera Bread at 101 Jordan Creek Parkway in West Des Moines, IA to find soup, salad, bakery, pastries, coffee near you.
Reviews
Anna St. Petersen
First off, the food was great and honestly tasted better than expected for how busy the restaurant was. The place seemed very stressful for the workers, but most of them were joking around and working as a team, while making food, which actually made the experience more enjoyable. It was nice to see them powering through such a rush together!
Unfortunately, my only issue was with the employee working the register. Around 11:45 am- 12 pm a young woman- early 20’s with long brown hair in a braid, tall, and seemed to be a manager with a green shirt on, who took my order. From the beginning, she seemed irritated and annoyed with both me and my kids. When I asked if there was a kids’ sandwich with turkey and cheese, she responded, “So you mean a kids turkey and cheese?” in a very rude tone. I tried to brush it off and be understanding, knowing how busy it was.
What really bothered me was what happened next. A gentleman stepped up beside me to ask about a DoorDash order. The order wasn’t ready yet, and when he calmly asked how much longer it might take, she rolled her eyes, raised her voice, and said, “I don’t know!” before walking away. When he asked for her name, she ignored him completely—while I was still in the middle of placing my order.
I truly tried to be patient and understanding, but the behavior was upsetting and came across as very unprofessional. I know everyone has stressful days, especially in customer service, but basic courtesy goes a long way, especially when dealing with families and customers who are trying to be respectful.
… moreUnfortunately, my only issue was with the employee working the register. Around 11:45 am- 12 pm a young woman- early 20’s with long brown hair in a braid, tall, and seemed to be a manager with a green shirt on, who took my order. From the beginning, she seemed irritated and annoyed with both me and my kids. When I asked if there was a kids’ sandwich with turkey and cheese, she responded, “So you mean a kids turkey and cheese?” in a very rude tone. I tried to brush it off and be understanding, knowing how busy it was.
What really bothered me was what happened next. A gentleman stepped up beside me to ask about a DoorDash order. The order wasn’t ready yet, and when he calmly asked how much longer it might take, she rolled her eyes, raised her voice, and said, “I don’t know!” before walking away. When he asked for her name, she ignored him completely—while I was still in the middle of placing my order.
I truly tried to be patient and understanding, but the behavior was upsetting and came across as very unprofessional. I know everyone has stressful days, especially in customer service, but basic courtesy goes a long way, especially when dealing with families and customers who are trying to be respectful.
Addy’s Dolphin Magic
Very dissatisfied. Had the Greek salad with chicken which I’ve had many times and usually love. The dressing was very sweet and tasted off. When I asked if it was possible that the wrong dressing had been used the one girl smelled it and said that it smelled like greek dressing and another said someone else might have made it the dressing today. So I just threw away good money on a bad salad that went in the trash. Panera just lost my future business.
… moreKatelyn
This was, without a doubt, the worst Panera experience I’ve ever had—and it left me $15.00 poorer.
I visited this location on October 11th. I waited 15 minutes just to order and then an astonishing 45 minutes more for a simple mac and cheese and soup order. After an hour of waiting, I asked for a refund, but the employee couldn’t find a manager, forcing me to leave without my money or my food.
Getting a refund has been a nightmare: I called with no answer, went back the next day with no manager available, and even called corporate over a week ago. The corporate rep said someone would call me back, but I’ve heard nothing. To top it off, an employee I spoke to admitted that this kind of situation is, unfortunately, common here. I am still owed $15.00
… moreI visited this location on October 11th. I waited 15 minutes just to order and then an astonishing 45 minutes more for a simple mac and cheese and soup order. After an hour of waiting, I asked for a refund, but the employee couldn’t find a manager, forcing me to leave without my money or my food.
Getting a refund has been a nightmare: I called with no answer, went back the next day with no manager available, and even called corporate over a week ago. The corporate rep said someone would call me back, but I’ve heard nothing. To top it off, an employee I spoke to admitted that this kind of situation is, unfortunately, common here. I am still owed $15.00
Charli Bassett
It was horrible it was an older lady with short dark hair she was so rude and I will not be back if she’s working she should be fired. That’s all I have to say about my horrible experience at this location.
… moreWalter Jankowski
Took them 30 minutes to get a bagel and cup of Mac and cheese. They forgot the cream cheese so they couldn’t get it right even with all that time. The bagel and cream cheese were nothing special… I expect more from a place with Bread in the name.
… moreBreezy Parkins
Rating this location a 2 because clearly I ordered a FULL mac n cheese but it’s only filled half way. This is not $9 worth of food! If I ask for a full order I expect a full order! So disappointed. It’s sad because the food itself is good, and the curbside service was fine too, but I should not have paid $9 to get only half of my order
… moreTimothy Francis
Food was good. What was not good was the wait – 25 minutes between order and food pickup on a half sandwich and cup of soup.
… moreAllyssa Buthmann
With the exception of a toddler needing a nap, this place was great for a small sensory escape. I was getting my iPhone needed surgery, and I needed a place to escape the loud noises of the mall. I got a Bacon Mac and asked about a pastries. I am so glad I did, because the Pecan Braid was phenomenal. The person, behind the counter, was very kind and helpful. He was honest, with his opinions, but never said anything super negative about the options I gave. I thought I would get a cinnamon roll or the almond pastry, but he convinced me to try the Pecan Braid and I will be back for more! I loved how quiet and relaxed the atmosphere was. As a mobility device user, there were some choke points that were ADA compliant, but just barely. Adding a bit of space in a few walkways would help make a disabled person more independent.
… moreKate Poole
We got to Panera and started a line at the cash register. We stood there for five minutes awaiting service. A lady in line behind us proceeded to approach a worker who seemed to be slacking. The worker eventually made way to the cash register and took our order. We ordered a bagel and she asked if we wanted it warmed and we took her up on the offer. She sliced the bagel and did not come in contact with the warmer. We were left with a cold, hard bagel as well as liquid film overtop of the cream cheese. Because of this ordeal, eight dollars and thirty seven cents have been flushed down the drain and we are now late to Samuri Hibachi.
… moreBrad Thornton
I was in the mood for a Paneras sesame seed bagel. No one was at the cash register or anywhere that I could see so I had to order on the kiosk. After ordering and paying, I waited for my name to be called. It never was. Finally a bagel I had ordered was at the pick up area. It was old, stale and hard. Don’t waste your time at this location. I never will again.
… more