

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bloomfield Hills is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Hours
| Tuesday | 6 AM–9 PM |
| Wednesday | 6 AM–9 PM |
| Thursday | 6 AM–9 PM |
| Friday | 6 AM–9 PM |
| Saturday | 6 AM–9 PM |
| Sunday | 7 AM–9 PM |
| Monday | 6 AM–9 PM |
Address and Contact Information
Address: 2109 S Telegraph Rd, Bloomfield Hills, MI 48302
Phone: (248) 861-2985
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
Panera Bread at 2109 S Telegraph Road Bloomfield Hills, MI
Panera Bread | Bloomfield Hills MI – Facebook
Panera Bread Locations in Michigan
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Reviews
I had two different young women help me at the counter for two different orders on this visit, I wish I knew their names to give them a shout out.
The first one I ordered a lemonade but they stopped making the kind I wanted. The women offered me two other options that I was hesitant about, but she provided me with a small sample of each. I ordered the Mango drink, it was good but the sugar with knock you out.
After sitting inside for an hour I went back to the counter and ordered a sandwich, the grilled BBQ chicken. It was very saucy and full of flavor. Unfortunately the bottom bread was very soggy.
This is a new build and is a open concept but it does lack the traditional Panera individual booths that I would prefer. I also think there needs to be someone stationed in the front of house to help guests and greet. Both times I went to the counter I had to wait for someone to come from the back.
Management needs to hire a more efficient morning staff with a sense of urgency to derive the morning work crowd.
I recently had the pleasure of visiting Panera Bread, where I encountered a stark contrast in customer service that left me both impressed and disappointed.
Let’s start with the positive: Nev, one of the staff members at Panera, truly went above and beyond to ensure a delightful dining experience. From the moment I walked in, Nev greeted me with a warm smile and genuine enthusiasm. Their attentiveness and friendly demeanor made me feel valued as a customer. Not only did Nev take my order promptly and accurately, but they also went out of their way to accommodate my dietary restrictions, offering helpful suggestions and ensuring that my meal was prepared exactly to my liking. Throughout my visit, Nev remained approachable and attentive, checking in on me periodically to ensure everything was satisfactory. Their dedication to customer satisfaction was truly commendable, and it’s clear that Nev takes great pride in their work.
Unfortunately, the same cannot be said for the manager on duty during my visit. This manager whose name I believe is Shauna exhibited a shocking lack of professionalism and customer service skills. On this occasion, I overheard the manager speaking disparagingly about a customer within earshot of other patrons, openly expressing frustration with their requests to another staff member. Not only was this behavior unprofessional, but it also created a tense and unwelcoming atmosphere within the restaurant. When approached with a question by another customer, the manager responded curtly and dismissively, displaying a complete disregard for their concerns.
In summary, while my experience at Panera Bread was enhanced by the exceptional service provided by Nev, it was unfortunately overshadowed by the rude and unprofessional behavior exhibited by the manager on duty. While I would gladly return to Panera Bread to be served by outstanding staff members like Nev, I hope that the management team takes steps to address the concerning behavior of certain individuals to ensure that all customers are treated with the respect and courtesy they deserve.