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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cleveland is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Address and Contact Information
Address: 11462 Euclid Ave, Cleveland, OH 44106
Phone: (216) 231-2900
Order and Reservations
Order: Order online
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Panera Bread Locations in Cleveland, OH
Browse all Panera Bread locations in Cleveland to find soup, salad, bakery, pastries, coffee near you. Dine-in, pickup, and delivery.
Panera Bread at 6780 Mayfield Road Mayfield Heights, OH
At Panera Bread Cleveland Clinic Hillcrest Hospital – Main Entrance Lobby, we make food that we are proud to serve our own families, from crave-worthy soups, …
Panera Bread – University Circle
Panera Bread · Address 11490 Euclid Avenue Cleveland, Ohio 44106 · Phone 216-231-2900 · Hours Monday to Saturday: 7 am – 8 pm Sunday: 8 am – 8 pm …
Reviews
Dana Florence
First off I go in there to sit down first before I even think about ordering anything and a black man. I think it’s the manager walked up to me first was staring at me so I felt very uncomfortable. Then he said I had to buy something to be in there I didn’t even get a chance to look or anything. I just sat down. Then when I went to go buy something he asked me did I buy it and I told him yes he is very rude. He is not for customer service he needs to be fired. I feel sexually harassed then when I told him I bought something he was cheering me on like I was a toddler. I would never go back up there to that Panera ever again, he needs to be fired first time in their last time.
… moreSoo Ji Lee
I was very disappointed with the quality of service and food.
I ordered chicken noodle soup and cranberry chicken salad sandwich. The soup was cold and sandwich was absolutely speechless (see the photo attached). The photo they use to promote was completely edited – complete different from one I got. I am not that picky but I was speechless. I spent 7 dollars on something that I could’ve got more from chipotle or elsewhere.
Also, I REALLY DONT UNDERSTAND. Is it really that difficult to greet customers when they come in? Every time i come into this store, I have to wait at least 10 minutes to be helped. Today, I had to talk to the manager “do you actually keep the customers wait that long before serviced”. Just unbelievable manner.
My mom was with me and she was so disappointed. We will not order from this store again.
PS for anyone who wants to argue, at least go to website and look at their sandwich promotion photo and compare that with my sandwich.
… moreI ordered chicken noodle soup and cranberry chicken salad sandwich. The soup was cold and sandwich was absolutely speechless (see the photo attached). The photo they use to promote was completely edited – complete different from one I got. I am not that picky but I was speechless. I spent 7 dollars on something that I could’ve got more from chipotle or elsewhere.
Also, I REALLY DONT UNDERSTAND. Is it really that difficult to greet customers when they come in? Every time i come into this store, I have to wait at least 10 minutes to be helped. Today, I had to talk to the manager “do you actually keep the customers wait that long before serviced”. Just unbelievable manner.
My mom was with me and she was so disappointed. We will not order from this store again.
PS for anyone who wants to argue, at least go to website and look at their sandwich promotion photo and compare that with my sandwich.
Nia C. Holland
I am seeking to retain someone regarding a situation that happened to me last week while sitting in Panera Bread on Euclid Avenue with my friend, we were sitting, studying and eating and the General Manager and an Assistant manager came and told us if we didn’t purchase anything right away then we had to leave.
I expressed to the GM, I would be ordering but I couldn’t do so right away because I didn’t know what I wanted just yet.
My foot is also, broken I broke my foot on 2/2 so it’s been hard to walk and I expressed that as well. They called the police to the Panera Bread because I didn’t order anything or within the timing of when they told me to do so. I recorded him on video and he’s expressing that I need to order right now or leave.
… moreI expressed to the GM, I would be ordering but I couldn’t do so right away because I didn’t know what I wanted just yet.
My foot is also, broken I broke my foot on 2/2 so it’s been hard to walk and I expressed that as well. They called the police to the Panera Bread because I didn’t order anything or within the timing of when they told me to do so. I recorded him on video and he’s expressing that I need to order right now or leave.
Adrienne Walker
Today I came to panera #204642, wanted Cheesesteak sandwich ( no ciabatta bread) so I order tomato basil BLT whole ( bread was hard) there was no hint of basil no where and they took one slice of bacon broke in half and that was placed on sandwich. Had to ask for my chips. I got southwest chicken salad whole and they gave me bread that was hard and looks like someone had been eating on it, now the bathroom was disgusting water all on floor, wet paper towels everywhere. Employees had no customer service skills, counter top at pick up was so sticky and unclean, employees was on phones in lobby looking at cops across the street. Employees was on floor behind the food stations cleaning, they pushed everything back and grabbed gloves and started to prepare our food. My first time at Panera and my experience was disappointing and disgusting. All employees were college students. Their performance was like kids being left at home alone. This cafe needs a makeover and customer service training. I was just leaving the emergency room so I wasn’t up to complaining in store and the manager was allowing the employees to do whatever
… moreAnthony “Ant In The 440” Snoddy
First time here and probably not returning. Didn’t get greeted by a single employee. Finally waited long enough and decided to order at the kiosk and wanted to use my gift card. Well, apparently you have to order at the register to use a gift card. The kiosk says I can use the gift card at said kiosk…..
There’s no way to swipe any card at the self serve kiosk. And mind you, this is in a college town so students have food cards to swipe. Not at the self serve kiosk apparently.
And the employees have to ask you what you ordered after you already placed the order yourself.
Very disappointed and will not be returning. I work customer service and this is bottom line poor. I hope someone from corporate or a district manager/rep sees this and talks with the team.
… moreThere’s no way to swipe any card at the self serve kiosk. And mind you, this is in a college town so students have food cards to swipe. Not at the self serve kiosk apparently.
And the employees have to ask you what you ordered after you already placed the order yourself.
Very disappointed and will not be returning. I work customer service and this is bottom line poor. I hope someone from corporate or a district manager/rep sees this and talks with the team.
MarLesia Wren
I have been inside this location a few times and the times i’ve been the place was clean and quiet. The staff is a hit or miss, some days they are friendly and some days they are not. I haven’t had a bad meal from this location and I hope I don’t. I had the the Flatbread Pizza Meal, this was my first time trying the pizza and I can honestly say that it was good. If I was to get the flatbread again, I would get the cheese with extra sauce. The salad was bomb af because I added my favorite add on. I recommend this location!
… moreTeray Perry
I hope this message finds you well. I am writing to share a concern about my recent visits to your establishment. Unfortunately, on three separate occasions, I received a cup for coffee only to find that all the coffee dispensers were empty, including the hazelnut and light roast options.
This has been particularly frustrating because I’ve paid for the coffee each 2 times
, only to walk away with nothing. Asking for a refund in these instances has felt like it would take a considerable amount of time—sometimes 30 minutes or more—which makes it hardly worth the three dollars I’ve spent. In essence, it feels like I’ve paid several times for nothing.
I hope you can understand how this would be disappointing as a customer. I kindly urge you to look into this issue and ensure that the dispensers are regularly refilled so that others do not have the same experience.
Thank you very much for your attention to this matter.
… moreThis has been particularly frustrating because I’ve paid for the coffee each 2 times
, only to walk away with nothing. Asking for a refund in these instances has felt like it would take a considerable amount of time—sometimes 30 minutes or more—which makes it hardly worth the three dollars I’ve spent. In essence, it feels like I’ve paid several times for nothing.
I hope you can understand how this would be disappointing as a customer. I kindly urge you to look into this issue and ensure that the dispensers are regularly refilled so that others do not have the same experience.
Thank you very much for your attention to this matter.
Source Lorde
I had a phenomenal experience today at Panera Bread. The food was delicious, the cashier was friendly and went above and beyond what I am use to at any Panera. Even the cooks were friendly and made sure I was properly notified that my food was ready, as I was distracted and away from the pick up area. I have no idea what any names are but Kudos to this Panera for hiring great people and creating an environment of good customer service.
They have a new menu item, Italian steak mozzarella. We all loved it. (chefs kiss) Which made me order one to go.
… moreThey have a new menu item, Italian steak mozzarella. We all loved it. (chefs kiss) Which made me order one to go.
Antoinette Willis
The new pizzas are amazing!! It is now my new favorite dish. Full of flavor and healthy, loved it. The resturant was super clean!!! I have been to different Paneras’ where the tables are dirty and the bathrooms are not well kept.
… moreNyla Koonce
Decided to come here to study. Mid study session around 6pm we were asked to move to a completely different side of the store so that the employees could close a portion of the store before closing time to speed up their closing process. This was inconvenient, pointless, and didn’t really make sense since the store doesn’t close until 8.
… more