Wayne “The g33k” Bonnett
This Panera never fails. The food is always fresh, the people are friendly, and the service is usually pretty quick. Just like any restaurant there are some good and bad experiences. I can only think of one time I had a bad experience at this location. The manager was able to resolve my issues and was kind and very friendly. I’ll be back without a doubt.
… moreHannah Rowe
This location has turned my favorite restaurant into my least favorite. My fiance and I order breakfast from here on Saturday mornings (delivery). I do not recommend delivery because they NEVER get it right. Props to them though, they do find new and creative ways to mess up our order each week. Missing ingredients, missing sauces, forgetting items, making the item wrong, and overall poor food quality sometimes. I kept giving them chances because I’ve always loved Panera but this Panera is consistently awful. I’ve reached on via the app and it sends you a coupon, I’ve called the manager and asked for retraining of the staff, and I’ve reached out to corporate which they sent me $15 coupon. I JUST WANT WHAT I ORDERED!!!! I don’t want free stuff. Don’t order from here.
… moreHolly R.
Thank you so much to Evan and all the people at Panera. They helped with a delivery situation and it’s much appreciated. The food Soups here are always hot and fresh, the salads crisp and delicious and the sandwiches are so good! Thank you to all the Panera team!
… moreDebra Broyles
I get the best experience when they’re not busy. The Fuji apple chicken salad is my fav as all ingredients are perfect proportion.
… moreGideon Elbert
This Panera in Shepherdsville,
had everything in stocked and was was cleaner then the Panera on Outerloop. They took their time to make sure that my order was correct and I have to say I love this Panera so if you’re reading my review, just check it out and let them know Gideon referred you.
… moreEmma
I usually try to give great reviews and not be negative because I know it’s hard to run a business. In this instance I will say the service was great and the restaurant itself was clean. The food however left a lot to be desired. This is a photo of the majority of the lettuce in my salad. For the price I had higher expectations.
… moreAdrienne Dykstra
The food is good (it’s typical panera-style food) but the coffee was atrocious, so be warned. And the manager was very unwilling to help especially when I asked for sugar-free options (diabetic restrictions). The iced coffee was 75% water and they said they cant make an iced americano, even though they have americanos. So, the food waa good but give the attitudes, I don’t recommend going here. It was clean inside though.
… moreRyan and Laura
$18 for this. Sad. Won’t be back despite the cashier being so nice and the comfortable atmosphere.
… moreAndrew Smith
Honestly, it was a great experience all around. The only reason for the 4 stars on atmosphere was due to the A/C being cranked up – it was freezing!
Other than that, it was great, and I’ll be back for sure.
… moreJennifer Myers
Great. Customer service great food a must stop in and eat..
… more