Panera Bread

  3.2 – 50 reviews   • Cafe

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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Nashville is here with warmth and welcome. Panera Bread. Food as it should be.

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Panera Bread 37203

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panerabread.com

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Panera Bread Locations in Nashville, TN

Browse all Panera Bread locations in Nashville to find soup, salad, bakery, pastries, coffee near you. Dine-in, pickup, and delivery.

Menu | Panera Bread

Check out your favorite Panera meals and view our full menu of breakfast, salads, sandwiches and more.

Panera Bread – Nashville Downtown Partnership

Panera Bread. Categories: Dining Baked Goods & Desserts Cafe Coffee Deli. Address. 401 Commerce St Nashville, TN 37219 615-401-1171. Get Directions.

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Reviews

Doneisha
I stopped by to order food, but after standing there for some time with no service I just walked up to the women standing there having an inappropriate conversation. I tried to order with them, but they completely disregarded me and I was directed to use the kiosk. I didn’t get their names but they were definitely older ladies with short hair and after they rudely dismissed me I just left altogether.
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Sarah Legon
I had never been to Panera before so I was a little overwhelmed while ordering and the lady taking my order was not only not helpful but she was also extremely rude with an attitude. The food was good though.
2/19/2026
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wayne bruce
Kiosk didn’t work so was going to take order charging double menu price. I apologized and left. Said had to have app to get the price on menu but it didn’t say that and I got it just yesterday . Also very rude.
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Debbie Kauffman
My experience was very pleasant with great food and wonderful staff! My daughter has a chronic health issue and we’ve been in the hospital a lot this year. Their soup helps her and they’ve been wonderful to us each and every time!
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Keli
I have ordered from here multiple (4) times. Twice it has been wrong. Once, it was not brought to Women’s as marked. 1st order was no butter, 2nd no cream cheese, which I ordered. 3rd was good. 4th…. I ordered bagel butter cream cheese, a full baguette, half baguette, I received bagel, fixings, torn in half baguette. I tried guys. I will not be ordering from here again. My fault for not checking my bag before leaving, I guess.
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Adam
So, as others have mentioned, this Panera is located inside a pediatric ER. My significant other didn’t realize that when she placed an online order, but I discovered it when I went to pick it up. It was a bit of a trek to go from the parking lot up to the location but nothing too taxing, plus the atrium nearby was a nice place to sit and wait.

About that wait though – it was extensive; nearly a half hour, not including the time it took to drive over to the place and walk from the car.

Here’s the other thing though – this was my first time at this location, and honestly my first time at a Panera in general. When I walked in it was like a mosh pit: people crammed everywhere, no discernible line, and nothing about how to grab a pickup order. Between having to walk through an ER and the utter chaos that I encountered in the store, I was seriously confused.

I went over to what appeared to be an open kitchen, with a couple of people making sandwiches and stuff, and I figured rather than wait on a long and almost impossible to detect line to get to the counter, I’d politely ask where I should look for a pickup order.

The response was unbelievably rude and condescending, and along the lines of, “sir I have 25 orders to deal with now, it’ll be ready at some point”. Not what I asked!

Also, and this is the most important thing really – I’m in a damn children’s hospital. You don’t know why I’m there. In fact, odds are if you ARE there you’re not having a great day (for reasons that generally, in most cases, are far more dire and go far beyond this specific “I’m part of a childless couple who accidentally placed an online order here and had to walk a lot” reason, too). Maybe some kindness to the clientele would be nice, not just in general but especially considering the setting.

Bad experience all around, and a terrible introduction to Panera.
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Lauren Allen
Had the best experience at this Panera! After an item was left out of my order, a staff member (assuming he was the manager), brought the missing part to the ER, with an added cookie! 10/10 service and went above and beyond.
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Dean
Long wait for hardly any food for a premium price. Located in the food court in the connector tower/atrium area on the other side of where the pin shows.
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Jacob Johnson
I ordered my food with Te’Aira. She was so kind and delivered the highest level of customer service that I ever experienced. My day is a million times better just from this Panera experience. Thank you Te’Aira!
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Jessica Pennington
Impossible to find. Luckily all the other comments about missing items in their orders let me know to check- (unfortunately after my munching partner already came back down so they had to go back up) because some items were missing. How do you continuously mess that up? The chicken was slimy, gross. Not appetizing. The salad was okay but what’s with the depressing portion size? I ordered here by accident, not having had realized it was a hospital.. I strongly don’t recommend doing that unless you want loads of confusion and nasty food involved
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