Tetiana Iordan
This location is ok; the food is great but I ordered for many things and didn’t receive them, (like bread, soup, and extra turkey in my sandwich) There were men cleaning the women’s restroom without asking, and when my daughter asked for a water cup they ignored her and another person noticed us and gave us a cup. So overall, this Panera Bread had pretty good food, but an ok atmosphere and definitely need to be supplied with more products and better stuff.
… moreAnn
Order was made wrong. When I explained my order is not right, staff are arguing and disrespectful. They were going to throw away the wrong order, other staff said they will eat my wrong order…??!! Staff are very very rude. They made my new order resentful. I watched the process, my order was made by one staff, whole time talking to other staff, eyes never really on the food they were making for me, randomly wrapping my order. Ingredients are at minimum. When they pass my correct order to me, I said thank you with no response, just gave me a bad look. Super Rude! Alright, lesson learned! Not going to order from here again.
… moreAndy Nguyen
I really love it and the Salad look delicious!
… moreGina M
Bugs!!! Yesterday I went to lunch and was bitten multiple times by something at the booth there directly behind the soda fountain. I didn’t see what it was but when my arms started to burn and itch I went right to the bathroom to wash. That’s when the welts from the bites started to appear. The manager was informed and told me she had just reported ants to pest control. She asked to see where I had been seated so I showed her and she said she didn’t see anything and that no one else complained…. she had just told me about her call to report the ants!!! Please be careful if you go to this restaurant! I personally will not be going back!
… moreCecily Lyvonne
Clean. Easy ordering process. Kiosk or in person inside. Monitors to let you know who’s up next etc. Plenty of parking. Oatmeal was extra delicious today. Had the almond milk smoothie as well with blueberries. Delicious.
… moreMichelle Michelle
Great cranberry walnut sandwich and tomato soup! The staff was friendly and helpful but the tables were all dirty.
… moreVINCENT RANDAZZO
We ordered our food and was charged for the wrong items. When we went to the counter the guy told us we didn’t tell him that and continued to argue with us. We got a refund and sat down to find out they just canceled our order. My wife had to go back to the counter and repay for the items. The kitchen then started to complain and when our food came out it was cold and horrible. I paid pretty much for 2 slices of cold bread with barely any meat on it. I guess this was their way to tell us they were pissed. My family will never eat in another Panera bread again.
… moreBrent Borowski
I have eaten here many times. The food here is pretty good and pretty quick. The service here is ok just I think the inside is pretty dirty and the cleaning needs to be improved but overall I recommend.
… moreDavid Rintel
Maybe it’s just me, but this is my second try at Panera, and both absolute failures. After not being able to get any employee to help me at the Indiantown Road store, today I tried the Alton store. It seems Panera has no employees. You stand around waiting at the counter looking around, waiting, even calling out, and you just can’t get any service. So this time I left. Either everyone is avoiding me, or Panera has some serious Employee Engagement issues.
… moreJohnny Dangerously
Food was good, my one complaint was one the workers was cleaning the air handlers (in the ceillings) and around the patrons while they were eating. A big turn off for my experience.
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