From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Knightdale is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
J Brick
No star! Slowest service ever, eating in or drive-thru!! One morning I was the only car in drive-thru, waited 15 minutes for 1 sandwich! If there are other cars in drive-thru, wait is guaranteed to be 15 to 20 minutes! Order correctness is hit or miss, mostly misses! Associates in majority are not friendly. This location is an insult to the Panera Way!
… moreVida Offgrid
First, there’s absolutely no explanation why I have to wait 20 mins in a drive thru for an order I placed ahead. Do better. For people who have complicated orders, go inside. For the love of God! Second, my breakfast sandwich order was wrong. I didn’t even check before leaving, because I was already running late due to the 20 minute wait at the DRIVE-THRU. Panera, will you reimburse me for this?
… moreEvie F
I generally enjoy the service, food and atmosphere of this location. I am a sippers club member and got a special for $2 to try the new hot chocolate. I was hoping it was something special since they were promoting it. I was sorely disappointed. It tasted like half a scoop of instant hot chocolate made with a cup of sweet cream. It was way too sweet and there was really no chocolate flavor. I will keep coming here for other items but don’t waste your time with the hot chocolate,
… moreDavida C.
Hmm. This location wasn’t terrible but I’ve been to way better locations. The service could be better. When taking someone’s order it’s all about tone but I get it people are different. The young lady at the window was nice so I know she didn’t take my order. Hospitality aside, my meal was not as expected. I got a 1/2 soup and salad and a whole salad. Why does the 1/2 salad and whole salad look the same for an additional $5. The half bowl was full and the whole bowl is half empty. It’s hilarious but not.
… moreLayla Moore
I ordered the Grilled chicken and avo BLT. It was the worst sandwich I’ve ever had. The chicken was in little pieces which fell everywhere, the tomatoes were grainy, the lettuce was wilted and the bacon had hard cold white grease all over it, and I had to gnaw through the bread to bite it. I also ordered a fruit cup that came with Mellon and pineapple. The flavors did not mesh well together. The fruit cup had about 2 oz of fruit in it. For the money I paid, I was very disappointed in the size of the sandwich.
… moreGabby
The food is not bad, the service/atmosphere is ok, and I really like Panera in general, but last time I was there it was too many bugs inside even in my sandwich. Since it’s a lot colder now a lot of those bugs should be dead.
… moreNathan Wessel
Service was excellent, it is a spacious environment with lots of different seating options. The food is standard Panera food not much to say there. They accommodated our large group very well which is often times difficult for a fast food chain to handle 15+ people. The owner (or manager not entirely sure) was very nice and checked in on us after we got our food. Best Panera experience I’ve had, and Panera tends to be a great middle option between fast food and restaurant.
… moreSmall Moves
I don’t usually leave reviews, but this Panera experience felt like a social experiment to test my patience and survival skills.
First off, my order was apparently ready… but only in Panera’s Secret Realm where no employee is allowed to speak of it.
Nobody told me anything. My food was sitting there like an abandoned child waiting to be claimed.
Then I looked for a table.
Every single one looked like a crime scene.
Crumbs, smears, mystery liquids — I thought I needed an evidence bag. I ended up wiping down my own table like I worked there part-time.
The atmosphere?
Imagine a place where no one makes eye contact and everyone acts like customer service is a rumor they heard once in a dream.
Not one person was hospitable. Not a smile, not a “hello,” not a “your sandwich is crying in the pick-up window.”
I came in hungry.
I left confused, tired, and spiritually older.
Panera, do better. This ain’t it.
… moreThomasina Whitley
A place in order today using a GrubHub coupon that I had and went through the drive-thru. The person in charge was very rude and told me that I had to get out and come in because it was a GrubHub order. I’m handicapped with a cane. She got upset and handed me an order through the window and when I got home it was not even my order.
… morePatrick Kea
This was my first time going to this Panera bread and my first time going to a Panera in a while. The service was a little bit on the slower side but I think you have to expect that from Panera because they’re not exactly a fast food restaurant. However, the food was delicious the restaurant was clean the people in their are new because it’s a new restaurant
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