Kate
This location cannot accurately handle large orders. In the last 6-9 months, our work has ordered breakfast/lunch at least 4 times, and not once have we gotten everything in the order. Once they left bread bowls out for 2 people, there’s almost never the right amount of chips/bread, modifications get mixed up, drinks get left out. I get that food service is hard, but the mistakes are more consistent than the accuracy. I hope they figure out a better system to manage large orders.
… moreJaneal Wyley
I will no longer purchase chicken noodle soup I bought this soup 2 different times on 2 different days at the same location this is unacceptable. All you see is noodles You should maybe put the noodles in a separate pot cause this is just a waste of money. All I got was carrots broth and noodles but it’s called chicken soup.
… moreGaurav W
Worst experience. Messed up our order of simple oatmeal serving it cold and then gave us attitude when i asked them to re-heat it and served way too hot. Had better experience in the past.
… moreCece
I dined in. The only inconvenience was the parking. I would deal with this everyday in regards to the service, cleanliness of this location. Staff were VERY PLEASANT!!!
… moreSavannah Wood
I came here on my lunch break to get a sandwich, and I ordered through the app using the rapid pick up option. When I arrived, my sandwich was made completely wrong (I asked for a caprese with no tomatoes and extra cheese, the sandwich had tomatoes and minimal cheese). I understand that it’s a peculiar order, but I’ve ordered it here before without problem so I wasn’t expecting any issue today. After seeing that the sandwich was wrong, I went up to the counter and asked if I could have it remade. The worker told me yes and said it didn’t matter what I did with the sandwich I already had, so I threw it away and waited for my new sandwich. About ten minutes passed, and I went back up to the counter to ask about my sandwich. The manager then came up to me with a piece of paper showing my order printed out and shared that, because I had ordered rapid pick up, Panera was not liable for getting my order wrong and that I would not in fact be getting my sandwich remade. So, it was a complete waste of money and time. I’m not sure how, when you make a sandwich wrong, you are not liable for making the sandwich wrong, but I definitely will not be returning and I recommend not using the rapid pick up option on the app if you do choose to dine here.
… moreJay Sprowls
The food is delicious and the service is great. There seems to always be something new to try on the menu too. Depending on the time of day, this location can be hard to find parking. But there is free hour parking available. Located in the heart of Bakery Square, there are some unique shops nearby which makes a trip here worth finding a parking spot.
… moreVenus Marie WhisenhuntZiegler
I want to use my number after I ordered a drink on my Panera account after 2 hours and the manager said I did not have an account I had to call corporation of Panera and they tell him I did
… morePassion Williams
I ordered a bread bowl and my cup of soup was all broth with a small scoop of noodles and like 2 slices of carrots .. literally 95% broth
… moreAndrea Honigmann
I usually order Panera delivery from this location, which is honestly hit or miss for quality of presentation, heat of food, and accuracy of what is actually delivered. I took two members of my staff out for lunch today and it was all around excellent. The food was perfect, looked like the Panera ads on TV, and the staff was helpful. If only I could get out of the building more often for lunch!!
… moreLiudmila Fomina
Ordered 6 bagels for take out at 8am. Bagels are from yesterday or whatever day. It’s not freshly made.
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