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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Poughkeepsie is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
Address and Contact Information
Address: 2020 South Rd, Poughkeepsie, NY 12601
Phone: (845) 297-3549
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Order and Reservations
Order: Order online
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Panera Bread at 712 Dutchess Turnpike Poughkeepsie, NY
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Menu | Panera Bread
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Reviews
Hudson Valley Reviewer
New Updated Review
I rarely update reviews, but this location has continued to decline rather than improve.
After giving this store multiple chances, my most recent visit was by far the most disappointing. The bread was noticeably old and hard, not fresh as you would expect from a bakery-café. We waited over 40 minutes for our food despite the restaurant not being busy. There was no sense of urgency, communication, or concern for the delay.
What was most frustrating was the lack of professionalism from management. Instead of addressing the situation, the manager appeared dismissive and was laughing while customers were clearly waiting and frustrated. That kind of behavior leaves a very poor impression.
As someone who reviews businesses regularly, I do not take negative reviews lightly and I never attack a business personally. However, this has consistently been one of the worst dining experiences I’ve had. Cleanliness, service, and food quality all need serious improvement.
I genuinely hope they turn things around, but based on repeated visits, I cannot recommend this location.
’m updating my original review because, unfortunately, my experiences at this location have only gotten worse. After my first visit, I decided to give the place a few more chances, hoping things would improve. Instead, each return visit left me more disappointed.
The biggest issue has been cleanliness — specifically the silverware and plates. Multiple times we were served utensils and dishes that were visibly dirty. Not water spots — actual food residue and grime still on them. It was beyond off-putting. When I brought it to the staff’s attention, they laughed it off and blamed the dishwasher, which honestly made it even worse. There didn’t seem to be any urgency to correct the problem or take it seriously.
At this point, it’s just flat-out gross. My son won’t even eat there anymore after seeing it himself, and I don’t blame him. We used to come here three times a week and even had two Sip Club memberships because we were regulars. That’s how much we supported this place.
But after repeated dirty dish issues and the way it was handled, I’ll be canceling both memberships. It’s disappointing because we used to enjoy coming here, but now I have no desire to return.
… moreI rarely update reviews, but this location has continued to decline rather than improve.
After giving this store multiple chances, my most recent visit was by far the most disappointing. The bread was noticeably old and hard, not fresh as you would expect from a bakery-café. We waited over 40 minutes for our food despite the restaurant not being busy. There was no sense of urgency, communication, or concern for the delay.
What was most frustrating was the lack of professionalism from management. Instead of addressing the situation, the manager appeared dismissive and was laughing while customers were clearly waiting and frustrated. That kind of behavior leaves a very poor impression.
As someone who reviews businesses regularly, I do not take negative reviews lightly and I never attack a business personally. However, this has consistently been one of the worst dining experiences I’ve had. Cleanliness, service, and food quality all need serious improvement.
I genuinely hope they turn things around, but based on repeated visits, I cannot recommend this location.
’m updating my original review because, unfortunately, my experiences at this location have only gotten worse. After my first visit, I decided to give the place a few more chances, hoping things would improve. Instead, each return visit left me more disappointed.
The biggest issue has been cleanliness — specifically the silverware and plates. Multiple times we were served utensils and dishes that were visibly dirty. Not water spots — actual food residue and grime still on them. It was beyond off-putting. When I brought it to the staff’s attention, they laughed it off and blamed the dishwasher, which honestly made it even worse. There didn’t seem to be any urgency to correct the problem or take it seriously.
At this point, it’s just flat-out gross. My son won’t even eat there anymore after seeing it himself, and I don’t blame him. We used to come here three times a week and even had two Sip Club memberships because we were regulars. That’s how much we supported this place.
But after repeated dirty dish issues and the way it was handled, I’ll be canceling both memberships. It’s disappointing because we used to enjoy coming here, but now I have no desire to return.
Michelle Castiglione
Panera is always reliable for good and relatively quick food. This Panera has a fireplace and lots of seating, but fewer booths if that’s what you prefer. Multiple tables and floors surrounding them were left messy with food. We wiped down our table before eating, but the amount of messy tables and lack of open booths limited our seating choices. Overall good experience, delicious food, and staff was very polite and professional. Customers should clean up better after themselves and I’m confident staff helped clean after we left as we were there during a busy-ish lunch time.
… moreJoe Pettignano
Ordered pick up which was not ready when I arrived. There was nobody at the register. Three people were waiting ahead of me. There were staff walking back and forth in the kitchen area behind the registers but not one person came over to say sorry we’re busy or we have a slight delay. No communication at all. Waited 10 minutes and order finally came out. No apology, no hello, no thank you for coming. Nothing. Very poorly trained staff.
… moreBQEats
Excellent. Coffee and cream/milk all empty with a lunch rush. Ask manager Karin to help me out. She was friendly, professional, and courtesy and exceeded my expectations for customer service. I loved that she was so cognizant of her public facing communication, including the quick eye contact while she was busy finishing up her prior order, just to let me know she is aware and on it. Her level of politeness afforded to me was over the top. That’s rare these days! I can see why she is the manager. Props. Sip club has gotten me into Panera, and I am glad and really enjoy the brand now. Usually, I take out, but the warm interior environment is usually overpowering, and I opt to eat in. Had the full-sized French Dipper. It was delicious! Coffee always decent. Food would be 5 stars if the portion was a bit more generous for the price. Bagged kettle chips as good as they get.
… moreAdam Antia
2 bad experiences here in a row. Multiple times I’ve placed an order for items on the mobile app only to get to the establishment and be told they were out of stock.
If you are out of stock on an item, you should not be permitted to order it to begin with.
This morning, I also ordered yogurt and avocado toast. While waiting, I received a notification that my order was ready. After waiting another 5 minutes, I found out one of the items was out of stock. The breakfast item was cold and did not have the dressing the menu said it would.
I will not be returning. Going elsewhere anytime I want to get breakfast out in the future.
… moreIf you are out of stock on an item, you should not be permitted to order it to begin with.
This morning, I also ordered yogurt and avocado toast. While waiting, I received a notification that my order was ready. After waiting another 5 minutes, I found out one of the items was out of stock. The breakfast item was cold and did not have the dressing the menu said it would.
I will not be returning. Going elsewhere anytime I want to get breakfast out in the future.
A sad Customer (Sad AF)
I went to this Panera in the morning. There were not a lot of customers at the time. I ordered two hot chocolates on the kiosk and had to wait over 20 minutes for them. There were two employees in front of house which seemed to be enough, but they were constantly performing other tasks from making food/drinks. Multiple customer that ordered after us received their purchase a much more complicated order before us. One woman also came back they for they forgot the chicken on her chicken salad. Her order was still corrected before our drinks were even made. The other associate didn’t help when we asked for it. I figured they would have covered for her colleague. Overall terrible experience the hot hot chocolate was not even hot. And now I have the sads and cold hot chocolates.
… moreMichael Andres
I had a toasted bagel with cream cheese and a cinnamon roll with coffee. The bagel took about 10min it was ice cold. The bagel itself would have been good if it would have been still warm. The cinnamon rolls tasted old. Any Pillsbury cinnamon roll is better. My wife had a sandwich which took 20min to prepare.
Please improve your service.
… morePlease improve your service.
Pratiksha Rathi
Good food, quick service and great staff.
We ordered pick two option
I ordered warm baja bowl and green goodness caprese melt. Both tasted great. The portion size for the caprese melt was big and I overstuffed myself.
My husband ordered pick two
Tomato soup and half Mediterranean sandwich. Both were great.
… moreWe ordered pick two option
I ordered warm baja bowl and green goodness caprese melt. Both tasted great. The portion size for the caprese melt was big and I overstuffed myself.
My husband ordered pick two
Tomato soup and half Mediterranean sandwich. Both were great.
Ashton Beckett
very rude and dismissive customer service, the cashier would not even make eye contact with me. the grilled cheese was NOT grilled, the bread was soft on the outside of the sandwich. they filled my coffee only halfway full and then the rest with whip cream. I will not come here again.
… moreKelsey
The customer service here is wonderful. The workers are so helpful and cheerful and truly make it a great dining experience. The orders were prepared quickly and the restaurant itself was clean and well kept. Best Panera I’ve been to!
… more