

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Auburn is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
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Panera Bread at 759 Turner Street Auburn, ME
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Reviews
I just ordered the chipotle chicken avocado melt with mac and cheese on the side. The food was amazing as always and the guy who took our order was so kind and professional. 10/10 would recommend.
Who orders a meat sandwich with the higher cost and asks “hold the meat”?!
WHO??? Jack Nicholson “What, no toast? Then get me a toasted chicken salad and hold the chicken salad” that’s who? I can’t believe it actually happened, but I ordered extra meat!
Brought two whole sandwiches today, was given half of one and a long hair in the other
See pics of reference
1. Hair in my macaroni. I opened the lid and stirred. It was not mine. (Pictured below.)
2. Today, I ordered a Tuna Salad Sandwich and received a potato salad sandwich (?). (Pictured below.)
3. My order was stolen off of the pickup shelf. I understand this is not something staff can fully control, however, I feel as if there should be some verification system in place for Rapid Pick-Up. A staff member quickly remade my order, but I ended up only having about 15 minutes to get back to my workplace, and eat.
4. Multiple occasions where my side was incorrect or not included at all.
5. Multiple occasions where my food was made incredibly sloppily, and couldn’t pick it up to eat it because it was falling all over the place.
While most would simply turn around and head back inside to inform staff about these errors, I can’t. I’m on my lunch, which is usually limited to 15 minutes to half an hour. I simply don’t have the time. However, I feel that the Rapid Pick-Up customers shouldn’t have to turn around and ask for corrections– it is called Rapid Pick-Up for a reason.
I don’t take any pleasure in writing this review, as all the staff I have interacted with at this location have been friendly, kind and understanding. They are doing their best to deliver me my lunch, and make my experiences there pleasant, but they continually let me down when it comes to my actual meal.
I am simply writing this in the hopes that someone at this location will see it, and improvements will be made.
Management is not managing this location effectively, this is beyond disappointing, I guess that private equity buyout is finally showing it’s ugly side