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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Boston is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
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Panera Bread at 200 High Street Boston, MA
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Reviews
Ronald Adams
First time at this location. Clean open very welcoming. Went inside around 745a-8a ordered from the kiosk. Forgot to order a bagel. So I went to the counter were this very joyful young lady was there. Very warm and genuine. I only spent 10mins but Ioved it. Very nice ppl inside this place. A place in which if this is your regular spot you know you will always! Be taken care of
… moreKristy Johnson
Blown away by the service. I came to the entrance on high street. I walked every which way trying to find an accessible way in, but I couldn’t find one.
I placed an order for pick up, and called the cafe counter. It rang and rang, and I was afraid no one would answer.
Apparently this one lovely lady was working alone, but she did finally answer.
I explained that I couldn’t figure out how to get in but wanted to order. She didn’t argue. She didn’t even sound frustrated. She asked my name and what I ordered and assured me that someone would bring it down the stairs for me.
I waited at the tables out front, and someone did!
She said it wasn’t a problem, but did tell me where there is a ramp, for next time. She even offered to refill my drink if I needed (it being a very hot day). “Just wave. I’ll notice.” She said.
I wish I had asked for her name, but she did say she’s the only one working the front today, so hopefully someone will know who she is so she can know how grateful I am! Employee of the month right there!
Also, the seating here is such a gift! Right across from the ocean! The breeze is amazing. There are umbrellas over the tables. It’s really restful (other than the motorcycles, but that’s not something Panera can control).
Being a sip club member was one of
The best decisions I made this summer. And look at this adorable tiny sandwich!!!! I ordered a half sandwich, and this is what I got. Love it!
… moreI placed an order for pick up, and called the cafe counter. It rang and rang, and I was afraid no one would answer.
Apparently this one lovely lady was working alone, but she did finally answer.
I explained that I couldn’t figure out how to get in but wanted to order. She didn’t argue. She didn’t even sound frustrated. She asked my name and what I ordered and assured me that someone would bring it down the stairs for me.
I waited at the tables out front, and someone did!
She said it wasn’t a problem, but did tell me where there is a ramp, for next time. She even offered to refill my drink if I needed (it being a very hot day). “Just wave. I’ll notice.” She said.
I wish I had asked for her name, but she did say she’s the only one working the front today, so hopefully someone will know who she is so she can know how grateful I am! Employee of the month right there!
Also, the seating here is such a gift! Right across from the ocean! The breeze is amazing. There are umbrellas over the tables. It’s really restful (other than the motorcycles, but that’s not something Panera can control).
Being a sip club member was one of
The best decisions I made this summer. And look at this adorable tiny sandwich!!!! I ordered a half sandwich, and this is what I got. Love it!
Jackson Gardner
This used to be a great panera, but they seem to have given up lately. The baguettes are constantly hard as a rock, ordering soup to go turns into a mess as they never seem to lock the lids on the cups/bowls. The food quality has fallen off a cliff. I don’t think they care much these days.
… moreYousef A. Almubarak
Spacious store with so many seating area options.
Good and quick service.
Typical taste and menu. Average pricing and portions.
… moreGood and quick service.
Typical taste and menu. Average pricing and portions.
Ghada
Panera bread has good selection of sandwiches, salads and coffees on the screen but upon ordering it the experience was completely different. The machine were you order food and coffee gives you the option to chose the coffee but when you get at the coffee station you see a paper reads enjoy freshness of our coffee before 2pm, since I was there at 3:30 I paid for a coffee they finished so I have had to go for another option, the coffee was cold and has no flavor!
The kids meal was okay-ish despite being a bit small potion for a child. The pastry was okay too with a hint of lemon
… moreThe kids meal was okay-ish despite being a bit small potion for a child. The pastry was okay too with a hint of lemon
Matteo Filippini
Super location of Panera Bread! Clean, quiet, nice view. The portion of salad I was given was really generous. 5 stars well deserved!
… moreJohana Pérez
The best hazelnut coffee and the best Broccoli Cheddar soup on Earth
… moreMichael Haney
I don’t think they’ve ever gotten an order of mine correct over the last 8 years since I moved here. This is including after they implemented a process whereby they inspect the bag for accuracy, check off each item on the receipt, and sign that they’ve checked it. They still get it wrong. I have never seen the place busy or crowded, so that can’t be the problem. I do think employee training is lacking, attrition is high, and little managerial support is leading to these errors.
Additionally they have the shelves for bag pick up in an unmonitored area, so often my bags are stolen before I can retrieve my items. For a while they moved the shelf behind the counter and asked people to provide name or evidence they were the purchaser, but have since moved the shelf back out to an unmonitored area.
The food is fine. A bit overpriced. The atmosphere is a little dated and dirty, never any buzz or crowds make it even sadder, and usually the staff is just mingling amongst themselves out of view from clients rather than taking care of customers. These days, most orders are done on the mobile app prior to arrival or on the touch pads in the shop, so very little staff-client interaction.
… moreAdditionally they have the shelves for bag pick up in an unmonitored area, so often my bags are stolen before I can retrieve my items. For a while they moved the shelf behind the counter and asked people to provide name or evidence they were the purchaser, but have since moved the shelf back out to an unmonitored area.
The food is fine. A bit overpriced. The atmosphere is a little dated and dirty, never any buzz or crowds make it even sadder, and usually the staff is just mingling amongst themselves out of view from clients rather than taking care of customers. These days, most orders are done on the mobile app prior to arrival or on the touch pads in the shop, so very little staff-client interaction.
Vanessa GO
Food was good, flatbread pizza was what we needed right there and there but service was disrespectful and all over the place. Do they train them well nowadays? Geez.
… more