Tim Springer
I came in about 20 mins before close as they were cleaning up. They were out of orange chicken and I decided to be that jerk and ask if they could make some to which they were very cool and said yes. I shortly realized how rude that was of me to ask given the situation, and immediately asked if it was too late or if they had already started cooking it. They said they had, but were super cool about it and said not to worry. I practically begged to leave them a tip but they refused and said they appreciate it. Awesome staff here!!!
… moreMallory Pederson
This is the worst order I’ve gotten. The chicken looks days old, its hard tiny pieces. So glad I paid to throw it away
… moreShannon
The female manager with arm tattoos and the female worker were rude and slamming pans down but Jalen the young man taking the money was polite. His good attitude was the only reason why we stayed and paid $60 for the meal . He should be the manager and the female manager should be demoted. Her behavior was awful.
… moreLindsey Franco
I have the Panda Express app, and I live down the street. It is very easy to earn points, rewards, and order for pick-up to skip the line.
Been here many, many times since I was a teenager. The staff are friendly, and will let you know if there might be a wait on a dish coming out fresh. Worth the wait. Every Panda Express has a line, so be patient.
Today, I called this location to let them know I accidentally sent my order and I didn’t pick a different time for my pickup. I like to order take out and grab it on my way home from the office. A team member named Jacob picked up my call, and was very empathetic to my situation. After walking me through their app to cancel and re-order, I actually called him back to let him know the app wouldn’t allow me to do so.
He was quick to offer a solution, by making a note to put my order together at the time I wanted (2pm) and said its no trouble. He was super nice to handle this situation for me. That was very much appreciated. Especially, I used my Panda Express Rewards points and this order was free.
… moreKenneth Haskett
Waited 20 minutes for a door dash order. Stated orange chicken was needed but gave out remaining orange chicken to customers in store. Even though I’d already checked in with the front prior. Your staff said it would be a couple minutes. Not 20. Please be more accurate with your estimates on wait time. Especially when people are dashing or ubering and trying to make money
… moreAndy S
My buddy and I come in and there is literally no food. 10 more customers come in and still no food, 33mins later finally get our food. Seemed like all the employees were sleeping in the back or something. A bunch of kids who lack work ethic. Girl taking orders seemed to roll her eyes every time someone asked for something. Panda is awesome but please get your employees in check. Time is 3:36pm
… moreCherie House
Green bean chicken was all green beans and 3 small pieces of chicken. Fried rice was mostly white rice (no flavor) and the sweet fire chicken was old. Cream cheese raggoons were soggy
… moreAustin Vassar
I was eventually served by Lilly. After she made it incredibly clear that she did not want to. I’ve never felt so bad for spending money at a business. If you don’t want my money just say so. That was top 5 rudest experiences of my life. They were missing an item and rather than inform me about that they just checked me out then told me it would be ten minutes. I will never spend a penny in this restaurant again. My apologies for disturbing you Lilly. You might consider that if no one buys food you don’t have a job. I will be driving to Sherwood if I ever eat here again. I hope someone provides some training because the other person who got tricked into waiting was really mad and rather than addressing any of his questions or concerns she simply shewed him away. Good luck maintaining a business like this.
… moreDanny
Poor service. Rude and dismissive counter and register staff. Cold food. Had to wait on some food to be prepared which is understandable but I asked that they make the plates when the food is ready. They refused and left the food to be ice cold minus the one dish. Especially the orange chicken. The store had food all over the floor in the dining area. It was to the point it looked unsanitary. Not my first time here and having the same experience. I will try another location or stop using panda. For “100k to join the team” I would expect better standards
… moreKen
They forgot half of my entree so I drove back, which was very annoying. Staff was rude about it and gave me a laughable amount of food. They thought it was funny, weren’t sorry at all. I won’t come back to this location.
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