William Jellison
Been probably five years since I last ate at a Panda and I was super impressed with the updated menu with healthier choices. Ended up getting their grilled teriyaki chicken and it was superb — moist, not overly sauced, and a nice sear. Was only expecting to get one piece but they gave me two… all part of a 1-entree 2-side meal for less than $11. Elite value proposition.
… moreHarley Q
The customer service is horrible at this location. I order food for my family member. They said teriyaki chicken would be 12 minutes. No problem. I waited over 12 minutes before I went up to ask if the two item entree was ready for pickup . The girl looked at me, said nothing, walked over to the cooks said something, they all looked at and laughed. Which I found strange, because when I placed the order the girl was quite friendly. The girl that was not there, when I placed the order with glasses was back and snapped. It’ll be another 10 to 12 minutes for the teriyaki chicken. I was like okay. Went back and waited. As the teriyaki chicken comes out. They’re serving all the doordash people, and ignoring the order all together.
when I went back over there with my receipt to show I’ve been waiting for almost 30 minutes. The girl snapped at me that the chow mein won’t be ready for another 10 minutes. The chow mein was loaded at the time.
The only time their attitude change is when I asked for a refund to go somewhere else in the mall to eat. They denied the refund and proceeded to load the teriyaki chicken into the togo box, and then offer me free items which I declined. Walked away with no chow mein. I will never come back to this location. Awful experience. Save your money and goes elsewhere they have integrity in their service.
… moreSB
The service at this Panda Express in the mall is excellent! I would give more stars if I could. I work in the mall and ordered on the website for my lunch. I messed up though and ordered from a different store. The person who spoke with me about the situation called the store I accidentally ordered from and asked them to cancel the order for me, which they did. Above and beyond! Also, the other 3 people I interacted with had smiles on their faces and were very polite. I love Panda Express’ food, but I will return more often now because of the top notch service.
… moreAdan Figueroa k.
I was given nothing but the worst service at this establishment, first I didn’t get what I ordered. I had ordered the orange chicken, the male tiny boy worker misheard me and gave me something else, I didn’t want to make a big deal out of it so I had just agreed that i’ll just eat what I have. Then when paying, The woman behind the register asked what it was that I ordered, ofcourse I had no idea what it was so I said “i’m not sure “, she turned to ask the boy and he gave a sassy attitude and said “he’s the one that ordered it “. The biggest ick ever. If you get easily embarrassed, shy, and or socially anxious I recommend not going here
… moreMomo Moon
Lady with the glasses needs to be let go because what in the world is that attitude? I tried to be as polite as possible even when she was being EXTREMELY difficult from the get go so I ended up just stopping her in her tracks and walking off to eat somewhere else instead. I get that you’re miserable with your life and your job but there’s really no need to take it out on random strangers.
… moreMackenna Roberts
pretty insane that this place will leave things out of a doordash order and when you call and ask about the missing item, they proceed to hang up on you and ignore any other calls. i had to go to the grocery store and BUY a replace for what was missing. from our dinner, thus defeating the entire purpose of ordering delivery in the first place. i will be making a complaint to corporate, not because of what was missing but because of the garbage customer service from this store.
… moreMarie Shay
Our broccoli beef came with a worm in it so obviously it was not washed before cooking. Hopefully it didn’t come with E. coli as well. They refused to do anything about it saying they don’t give refunds. Offered us more food???? What??? Do not eat here!!!
… moreA C
Absolutely not!!!!!!! Never order from online from here ever again!n
… moreTony H
Panda Express is a great option to eat while you’re shopping around. They have great portions, and it’s easy to order and really fast.
… moreMartha Bo
MAIRA IS RUDE. Witnessed her shouting a kid. Like why does she work here? Obviously she hates her job. And the serving here is so little, ordered shrimp walnut and only gave me 5 pcs????
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