Robert R
This place is out of line. As soon as I walked in I had to wait to be attended. After waiting a lady attended me but then cut me off and started talking to her coworker in Spanish about some other order then started to talk to me again. As I walked to the cashier to pay she asked if she could keep my change because they didn’t have change. She wanted to keep 65 cents?! That’s crazy right ? I told her no so I almost didn’t get my dinner! I had to pay with a card because she wasn’t going to give me change nor my dinner. As I ate I just sat and observed and she did that to everyone that walked in the store. Even telling customers in Spanish that she needed to keep their change because the cashier box didn’t have change. That’s crazy! Moments later she came out to the tables and had the audacity to ask us to fill the survey on the receipts as if they were doing an excellent job. I hope she appreciates this review plus the survey Im going to fill out! They need to get it together! Her name is Clarissa today is Thursday 10/30/2025.
… moreEme M
I went in here around 8:45pm on a weekday. When I got in there were only 2 people in front of me. However, once we stood there about 15 mins and nobody took our order I began looking around. Almost every table was waiting on their food. There were 3 workers i saw. I looked in the window almost every bowl of food was empty. There was one girl cooking by herself!! Now I would get it if the other 2 were doing something, but you can’t do anything with no food to serve. Then there was a Latina woman (I believe was the manager) told this black man he needed to pay for his food…. that was still being cooked before it came out. Overall, I only went because it is near my son’s basketball practice. Go to the one in Pinole
… morePobz
This location is closer to my home, but I don’t even bother stopping here anymore cause nothing is ever ready! I lost count of how many times I showed up and there is so many food items missing! I just drive the extra ten minutes to the El Cerrito location they have the food items ready and the dining room is way cleaner.
… moreJoAnna Hudson
ok im not sure if panda is a bad company to work for or what but it seems like every time i come in i deal with workers with the worst attitudes! ( fabolita and elizabeth im talking to you) honestly ive always enjoyed panda and honestly theres one solid worker who makes my visit enjoyable there and thats Keilani shes always so kind and helpful and doesnt make me feel bad for coming in and ordering or asking for fresh entrees ! shout out to her shes the only reason i will be returning . please make her the customer service trainer or something . smile ladies it costs nothing to be nice and keilani seems to get that!
… moreMe Myself
I ordered online for pickup and they didn’t start making it until I showed them I placed an order. As I was walking out the door with my order, I heard the employee who handed it to me tell another employee, “We’re out of teriyaki sauce.” I thought, surely that doesn’t mean my order. I probably got the last of it. Surely they wouldn’t give me my teriyaki chicken order and say nothing to me about it incomplete. Well they did. To top it off, the food is terrible. I frequent Panda Express but havent been to this location, so I can say that something about the taste of the chow mein here makes me feel like I have to hold back gagging. I hope I can get a refund.
… moreYose Serra
(Warning these pics are not at panda.)Really little servings are you trying to feed a tiny dog a grown man meed 4× the amount yall serve and food has flavor but soggy SAVE MONEY GO TO ASIAN DELIGHT the pics I posted are at Asian delight in San pablo …..
… moreYailin Gamboa
this is for one of the managers Diana she was working there yesterday serving the rice and chowmein I was looking at her serving the person infront of me and she had asked for chowmein then after Diana put a lot of her paint the lady asked for rice and added a lot of rice to her plant and she did that for 2 plates that she had asked for then when it came to me Diana added half of what she added me all of my plate so I asked her if she was able to add more and when I did she said she would have to charge me double and I found it outrageous because how are you able to add so much on someone else but when it came to me you wanna charge me double and I asked if she was the manager and he replied to me very rudely, I always go to that Panda Express and the customer service was not ok.
… moreLouis R
It’s Panda Express
I’m under no illusion that this is “chinese food”. What is is, though, is fresh cooked vegetables and meats, reasonably flavored, with good portions at a decent price. I challenge anyone to find another chain restaurant that can get you a plate of fresh healthy veg in as short a time frame.
While I certainly wish there were more authentic and traditional Chinese (multi province would be fun too) fare, this is a reliable spot when you want healthy and low carb options fast.
Speed: 5
Variety: 4
Price: 4
Cleanliness: 4
Atmosphere: 3
Friendliness: 5
… moreAlisha Cataldo
This might look great but when you doordash this x 2 for $46.06 you’d expect them to actually fill the side dishes with food. A 5 piece orange chicken and 5 shrimp. Never will I ever order again from you unless you fix your wrong. Train the staff to fill the actual to go dish. You make the small mom and pop shops more appealing.
… moreAndriy Levchenko
Expect to get 2/3 of large box for walnut shrimps.
I’m not going to visit this location next time. Thanks for the service.
UPD: the taste of orange chicken(another box I bought) is horrible!
Definitely removing one star and leaving only one star for the food quality & service.
… more