Edgar Daniel Martinez Cervantes
I entered the business and used the restroom before placing my order. The employee at the counter confronted me in an aggressive and unprofessional manner, stating that I was not allowed to use the restroom unless I made a purchase first. The way this was communicated was unnecessarily hostile and lacked basic courtesy. I understand policies may exist, but there is a respectful way to speak to customers. This interaction left a very negative impression.
… moreAdrianna Simone
This is the worst location of Panda Express that I have been to. We love dining here at least 1x a week because it’s near to the My Gym. However, quality of food has been going downhill with burnt rice. When I brought this up to the manager Fatima, she was argumentative and wouldn’t ensure that they could provide quality control on their rice. It was a hassle to get the rice replaced. This is not the first time that this has happened. Then, when my daughter let them know that there was a spill, the employee at the front was rude and told her that she was not going to clean up after her mess. My daughter is 11 years old. This was completely inappropriate to speak to a child like that. If they have a problem, they can speak to me as the parent. My daughter did the right thing to alert them of a spill, so no one in the store would slip on it. When I approached Fatima about the complaint, she was again rude and said my daughter needed to come in because she was being accused. I have never seen a less apt manager at a store. She wanted me to “move out of the line,” so she could serve the next customers rather than listen to a complaint about this location. I’m extremely disappointed because we like the location and food, but we do not like the service at all. Please be cautious if you have smaller children that you want to bring here. I am going to make a complaint with the corporate office as well.
… moreSai Monish Tunguturu
The food is good, but my DoorDash order was incorrect since I got another chicken along with a plate with Chow Mein and Super Greens and Orange Chicken and Honey Sesame Chicken Breast on the side. I’m complaining about that.
… morePraneet Raj
Neatly maintained Panda Express. Food looked fresh and great choices including healthy one. Ordered super greens instead of rice, teriyaki chicken and string beans with chicken. Loved the food and good portions (portion was bigger for a person on keto so I shared it with my wife)
… moreIzzy Espinoza
i loved my experience at this location! i was greeted with a warm welcome by one of the employees, Alec. His beautiful smile lit up the place and his conversation really made my day. Shoutout to whoever hired this guy, he definitely deserves a promotion!
… moreRenata Por
I love Panda Express and had good experiences in all other restaurants but this one. Rice is grey, watery and has no taste. Aculaly tastes like its 2 days old and went bad. Noodles and steak very dry. Employees were not nice at all. Not coming back.
… moreElianna Simone
There verry rude employees kept on shaming my family and getting upset at us,costermer service was crappy,we had a autistic 3 year old who had a water spill and they got so upset and started shaming us and saying how they don’t like cleaning our mess, they said hurtful things about our parenting when we are a big family trying our best,our 11 year old told them about the spill and they got really upset at her and lectured her instead of coming to us,the food cuality also wasn’t good,they kept on giving us burnt rice and refused to fix it,we talked to the manager Sapima lectured us on our parenting and the fact that we always come here.If I could rate one star I would.
… moreJason Simone
very rude and poor food quality. burt rice multiple times when we’ve been here and they completely refuse to remake it.
… morePhilip Bryant
Service was very good at this location. The main item I always get was low, and instead of giving the last old bits, they made sure it was made fresh. I had to wait a few extra minutes, but that is worth it for the fresh items. Really appreciated this level of service.
… moreBryan T.
I’m a fan of Panda Express, but this location has small portions and the older Asian lady (manager, per other reviews?) tried to give us a scoop of just broccoli as an entree. I don’t expect good service, but I do expect proper meat portions!
… more