Webster, NY
In the past: The food tastes fine, but the workers are ALWAYS somewhat rude in that they are NOT friendly at all. I don’t like their attitude of not being friendly. No hello. No thank you. No goodbye. Nothing. It’s like they’re prisoners. I rarely buy their food, because the workers appear to be sad, unfriendly, & there against their will. 1/15/20: I went back today. The workers were all happy & polite this time. This was the 1st time I engaged with positive attitude workers there. The food was fresh. I was happy!!! 10/10/20: the food was good & so was the service. 5/13/21: Always tasty. Polite service. 5/27/21: Their food was good the next day for breakfast. June, 2021: The workers were polite & smiled. The food was consistently very good. 10/13/22: Their new fake orange chicken is incredibly tasty! It tastes just like chicken ! I’ll choose it each time!
… moreAlvin Lee
This is the best panda ever. Clean, great workers. I came in at 10:55 and they still cooked up my favorite which was amazing. They were already cleaning AND they still got it cooking. In a day and age of poor service and increasing selfishness Panda Express Westlake is a reminder that good companies and service still exist and is a testament to the culture they have. Model example!
… moreRaquel Leonberger
Excellent customer service, the food is freshly made, nice and hot. It’s delicious. I had a great experience eating here.
Great job
… moreSiavash Darvish
They are bad food servers the portions they give is a joke i asked for double mushroom chicken all i got was mushrooms and and huge pieces of zucchini and 2 chicken what a joke
… moreRachel Spencer
As a first timer, I was a little apprehensive about trying the food from a franchise establishment but I have to say that I was pleasantly surprised! We all know that chain restaurants can be a hit or miss. My cousin got dinner from here as it is family favourite and close to her house. I was a bit confused (or maybe I was just overwhelmed) about the process of selection but my niece and nephew guided me so got there in the end and I was very happy with what I chose – there is a lot to choose from by the way. This branch seemed to be super busy but service was swift and friendly. I’d order again for sure the next time I’m in the neighbourhood.
… moreI am a potato
I ordered for take out totaling 10.45 and right as I gave the cashier a 20 dollar bill and 50 cents, he told his co-worker I only gave 30 cents. He didn’t know how to count. And when he put my food in the bag, he didn’t provide any napkins or utensils. Horrible service.
… moreAlzila
I usually stop by for a quick bite when I’m in the area. The staff here are very polite and welcoming, also when you come in when it’s opens the food is very fresh. Definitely a place to visit when your hungry!
… moreAmir
Food is really good. They’re orange chicken is really good. Their service is really good because they can scoop your food with a metal spoon and that’s a lot of labor and atmosphere gets a 3
… moreJay Bieber
Placed my order online at 4:35 pm. Order to be ready at 5:00 PM. Got to the store at 5:01 pm. Watched (3) guys walk past me and get in line to order in person. 15 minutes later I had no food, but the three guys who walked past me were leaving with the food they ordered in person. At 5:24 I got my food, and this is one of the better experiences I have had there. Manager needs to prioritize online ordering. You shouldn’t have to wait 24 minutes for food on an order that was placed before walk up customers. My receipt shows that the store printed my ticket to start filling my order at 4:52 pm which apparently isn’t enough time to fill 4 items.
UPDATE: it seems that got this sorted out now. Food is ready on time at pick up.
… moreWilis Nio
The female asian server is very stingy with their portion.
Usually when i ordered a bowl, it would be very mini giant.
Im a male and a huge eater. The asian lady serve accordingly to her size.
Imagine those American men gotten their order, it will be a huge disappointment.
Good luck to this branch
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