One Of Many
Again, I’m not impressed with the level of service I’ve received at this Panda Express. Not only did they get my order wrong but when I went back to ask them to correct the order the girl that helped me the first time gave me a hard time when I asked her to give me what back I paid for. Never again !! What is going not on with these businesses in Colorado Springs ?? The employees all seem to be doing things on purpose to Saratoga these businesses. Good luck ! Colorado Springs. I’m so glad we don’t live here or ever want to come back. Colorado is a big place. We’ll go somewhere else….good grief!!
… moreShawn Roller
FIRST OF ALL THEY NEED TO LEARN SOME RESPECT!!!! ZERO WORK ETHIC!!! IDK WHO RAISED THESE PEOPLE BUT THEY ARE GONNA BE WORKING AT PANDA FOREVER OR BE A GAS STATION MAN OR SOMETHING. I AM ABSOLUTELY ASTONISHED… I’VE NEVER SEEN ANYTHING LIKE THIS IN ALL MY YEARS ON GOD’S GREEN EARTH. GET THE PANDA CEO ON THE LINE, THIS IS AN EMERGENCY!!!!!
I WOULD GIVE THIS PLACE NEGATIVE TEN STARS IF GOOGLE WOULD LET ME!!!! LISTEN FOLKS, I ORDERED CRAB RANGOON AND IT WAS STILL CRAWLING!!!! I’M NOT KIDDING, THE THING LOOKED AT ME LIKE IT WAS ABOUT TO ASK FOR GAS MONEY.
I WALK IN AND IT’S KIDS WITH ACNE COOKING “AUTHENTIC CHINESE FOOD.” EXCUSE ME??? I LITERALLY THREW UP, THEN MY DOG ATE IT, THEN SHE THREW UP TOO. AND IF A DOG CAN’T HANDLE IT, YOU KNOW IT’S BAD.
MEANWHILE I’M DODGING GUNSHOTS IN THE PARKING LOT LIKE I’M IN A DIE HARD MOVIE AND WHAT DO I GET?? FOOD THAT SMELLS LIKE WET CROCS LEFT IN THE RAIN. I ASKED ABOUT EGG ROLLS AND THEY CAN’T EVEN DO SIMPLE MATH. HOW MANY EGG ROLLS DOES IT TAKE, MY MAN??? APPARENTLY THIS IS ROCKET SCIENCE NOW!!!
ANYWAY I’M “NOT MAD” (YES I AM) BUT HOLY MOLY THIS PLACE IS A NIGHTMARE. DO NOT GO HERE. DO NOT MAKE THE SAME MISTAKE. I SHOULD’VE JUST STAYED HOME AND EATEN TRASH OUT OF MY OWN GARBAGE CAN, WOULD’VE BEEN A BETTER MEAL!!!
… moreCandy
The customer service is horrible. They have very little food they said it would be 2 minutes I’ve been waiting over 30.
When I asked for the employees names as well as the manager’s name they refused to give them to me. 12:30 the day after Christmas and this is not an enjoyable setting in the mall.
… moreImperfection is Beauty
Ordered my food. Paid. And waited for 20 minutes before more food was started to be made. Its like they had no rush in trying to get my order out after I paid. No one was in line. Not rush hour. WOW just unbelievable. Customer service a BIG 0. By the time I got my order the other items were COLD. Make that make sense.
… moreAllyssa Howard
They honestly need to close this location down. Got delivery last month, ordered 1 side and 2 entrees. They sent a box with 1 side, 1 entree, and an empty spot where my other entree goes. They couldn’t even pick up the phone or make it right. Then tonight gave them another chance. Order was surprisingly correct. Ordered at the store. But all of the food was cold, the noodles were burnt, the beef was burnt, broccoli was fine. If you don’t care that much you really need to just shut down.
… moreBig ‘TRUTH’ Wes
I literally just threw up my lunch! Something in that food was upsetting my stomach immediately after eating it! That has never happened before! I WILL NEVER BE BACK TO THIS LOCATION! Disgusting!!!! Should prolly make sure your employees are following health and safety guidelines!
… moreKayla Abel
Says theyre open until 8 but the workers only allow for a few options starting at 7 so you can’t even really pick anything. I’d suggest a different panda location if wanting food
… moreSage Shackelford
I really hate to see a mall die and it pains me to leave this review but now that the unisex restroom has been closed proving this place doesn’t care about nonbinary patrons, coupled with the staff often forgetting the signature cookie, and finally the price. Not only are displayed prices going up, but when I checked my bank they actually charged me more than advertised. That is unforgivable and inexcusable. (No it’s not taxes or anything the actual full Total on the prompter literally showed me a different TOTAL than what was charged to my card )
… moreAlex Botello
I hadn’t visited this Panda Express location since before the pandemic, and unfortunately, it has really gone downhill. The rice was undercooked, and the chow mein tasted either stale or burnt, as if it wasn’t prepared properly. I would recommend going to a different location, as most others offer a much better experience! The orange chicken, veggie rolls, and broccoli beef were decent, though!
… morejenn stitt
I have tried not to complain. I do Uber Eats but I feel since there is no option on the app to make notes that I’d your getting Teriyaki chicken you should just include the teriyaki sauce. The north academy location has implemented this and it has worked great. Also, it should jut be normal to add soy sauce to the order. Like I said there is not an option on the app and I am really tired of not getting normal sauces that would come with Chinese food. We already get over charged for meals versus going in to the store
… more