Princess 512
I waited in lobby line for 18 mins to get my order taken and there was only 2 people in front of me… for no dang reason.. There is one person putting food in box with red hair and glasses and cashing u out at register and dealing with whatever is going on in lobby and 3 other Hispanic ladies doing who knows what cutting up chicken. Meanwhile the people inside the restaurant waiting for their order to be taken are being ignored.
I’m 2.5 seconds away from walking out. When they first opened up they had so many workers!!! WHY R THERE NOT EVEN ENOUGH WORKERS NOW?? WHO DOES THE EMPLOYEE SCHEDULING THEY NEED TO BE FIRED OR DOWN HERE PACKING ORDERS THEMSELF!!! THIS IS WHY THIS PANDA IS NOT GONNA MAKE IT. Customers in this areas such as myself are NOT gonna continue to come here when this is what we have to deal with. INSANE!! 18 mins now and I’m still waiting with ONLY 2 people in front of me. I HAVE NO IDEA WHY!!??? Dinner is Too expensive for this type of service: I’d rather go to chick fil a for QUICK AND FRIENDLY SERVICE. I could have went thru the chic Fil A line 10 x by now LITERALLY.
… moreElvis Kiefer
My son literally called the beef broccoli “disease in a box”. We were made to wait outside for over half an hour and our order was wrong and just awful. We called and management refused to make things right. These guys don’t need to be doing business in Round Rock.
… morePraveen P
I have had 1 good, 2 mediocre and 1 very bad experience. The carbohydrate is often overcooked and have to often wait for even online orders for getting specific item.
I feel the restaurant is not run well. The staffs are not to be planed and they are short staffed.
Get more folks to serve during rush hrs.
The restaurant smells pretty bad. This was opened just 3,4 months back.
I ll visit again. I would revisit my rating after my next visit.
The staffs are friendly and attentive.
… moreLarry B
I really haven’t eaten at Panda much, but my general Taos chicken was more of a thick stew consistency than the individual stir fry type food I’m used to. Served on noodles, overall was an acceptable meal. My wife described her steak in the steak bowl as “ no real taste”. They came in a container which squashed the food into a dense mixture. This all may be normal. It’s just not for me.
Service was good! I did a mobile order, which instructed me to go inside for pickup. I was noticed in about 15 seconds. I asked and was told the drive thru would have also been fine. Very nice employee.
Inside was nice. Large open space. Several high long counter tops with bar stools.
Order was ready in less than 10 minutes.
… moreNatalie Clare
At first I was just mad that the lady at the drive thru and window kept calling my boyfriend booby, his name is Bobby. Then we get home and notice that most of the plate is veggies and white rice. Who could eat that much white ? Where is the protein?
… moreHannah Sewell
I went in at 7:30 and almost every food option was empty with the exception of a little scoop of fried rice. I ordered and they said 2 minutes for the orange chicken and rice. I waited 20 minutes and saw my two boxes of old rice sitting there on the counter(also I guess they forgot about me because once the food was ready I saw about 5 people get their food and pay) I finally went up and asked for a refund because I was honestly just ready to leave and the lady let me know she wasn’t able to give me a refund because there was no manager on duty. Why is there no manager? Okay. Just want to say all staff were super nice and tried to be accommodating. But it shows poor management when there is quite literally no manager or supervisor and the staff obviously needs more training. It’s not on the staff. It’s definitely on the sad “management” team. Also forgot cheese Rangoon’s in the order but the food we did receive was fresh and delicious.
… moreManny Garcia
The food was good. I order orange chicken and fried rice. It was delicious and affordable.
A girl who served us Christa was really polite and even though she don’t look Hispanic, she tried to communicate with us in Spanish.
… moreC C
The quality of the food is pretty bad. Got orange chicken and it’s not as it used be if you used to like it at other locations in the past. This tasted perhaps old, reused, overcooked, and not worth any money. The syrup coating has the consistency of tar. It is better you eat anywhere else. Please don’t waste your money and time. Do not come here whatever you do.
… moreErica Reyna
I went by the drive thru and an employee told me that they were closed; nor was I able to place a mobile through order. This all happened at 10:05 PM and they were supposed to close at 10:30 PM.
So that means they closed 25 mins early.
I WAS happy for the new addition to the neighborhood but obviously they’re not about their customers. If I could give a negative star, I would.
… moreDionte{Tye} Gatlin
Upon my latest investigation of the local culinary scene, I encountered a phenomenon of rare excellence at Panda Express. One “Cahmal Brown” operates with a precision that would baffle the BIGGEST of brains I tell you! His service is In a class of its own, A Gold Standard, Final Boss level S-Tiered on the first play-through! I have always reiterated that the status of an institution is reflected solely in the quality of its representation. Mr. Brown is a singular asset! Pray, someone see to it that this gentleman receives the raise he so clearly deserves! I shall be returning to these premises post-haste. I can see I’m not the only one who believes this! The MOST Recommended to all friends!
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