

Discover bold flavors and fresh ingredients at Panda Express in Port Arthur. Located at 3080 Hwy 365 our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.
Fast-food chain for Chinese standards, including some health-conscious options.
Address and Contact Information
Address: 3080 FM 365, Port Arthur, TX 77642
Phone: (409) 722-9793
Website: https://www.pandaexpress.com/locations/tx/port-arthur/2986
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
The tea was also constantly dripping causing a mess on the floor. An employee was told about it but did not seem to care. Not only was this a concern for someone slipping and falling, it was very unappealing.
Besides those two things at the drink counter, everything else was fine. The staff working on the food line were very nice and generous with the portions.
I gave a 1 star review because I had to choose something.
Here is a warning review, if you eat at this Panda Express today, you should pay very close attention to your drink cups and especially the lids.
Today, my wife, my 12 year old son, and I ate at this location. We were given our drink cups from behind the counter. My son and I walked over to the area of the fountain machine to make our drinks. My son finished first and stepped over to get a lid and a straw. I then reached out to get one of the lids and noticed a clear liquid on the lids. The liquid was on my fingers. I sniffed the liquid on my fingers to see what it was. Right next to the lids which by the way we’re in lid holders mounted flush with the countertop, was a red bucket with murky water and a blue cloth in it. Im guessing someone was at some point wiping the counter and walked away leaving the bucket there. When I smelled the liquid it smelled like stale water. I put 2 and 2 together and realized that tge liquid on the lids came from that bucket. I hurried to my son and told hom not to drink his drink and I took his lid.
Here is the absolute worst part!!!!
I went to the register to let them know about the lids and I needed new ones. An employee comes over to the lids and takes the top few away and says ok those are good without checking them. I grab another lid and it still has liquid on it….I tell the employee. Im still astonished at his response but here it is…he says its just sanitizer. I said would you want to drink sanitizer? His reply was priceless….well he said, your not drinking with the lid are you?! Are you kidding me? Panda Express where is the food safety education?! He continued to argue his point. I finally said im.not going to argue with you, I need new lids.
Where’s the health department when you need them!
Just know if you got a large drink lid from here this afternoon it had liquid sanitizer all over it.
Btw he didn’t say no
when I asked him if he would drink sanitizer.
What a disgrace!
The manager, however, handled the situation perfectly—she was polite, professional, and truly cared about resolving the issue. Her leadership and composure were outstanding, and she deserves recognition.
Nathan’s repeated rudeness shows he should not work in customer service. There is no excuse for his behavior, and I strongly believe he should be terminated immediately to protect Panda Express’s reputation.
Date of Visit: October 5, 2025
Location: Panda Express – Port Arthur, TX