Miranda Miranda
Someone teach Luciana manners. Her attitude stinks, shes rude, snappy, and she rushes me to say what sauce I would like and she forgets to give me my drink. I had to wait a while to get her attention to get my drink. The food was horrible, it was cold and some of the chicken was frozen. The rice had a weird taste. Management needs to hire a new cook and a replacement for Luciana. Don’t go to this location. The best location to eat Panda Express is at Northlake or else where until the management do something about this.
… moreAna Katalina Trevino
Absolutely one of the best food spots ever! The cook Aaron was incredibly sweet, prepared the most delicious Chow Mein, and was very upbeat with excellent customer service! I love coming to eat here and I’m obsessed with the Orange chicken and fried rice. The staff is always really kind, fast, and helpful. Absolutely a customer for life and loved my noodles!
… moreLionel Jenschke
This location, Roanoke TX, was great. I once went to the location in Denton and was sadly disappointed more and more with every visit. I’ll never go there again. Roanoke has renewed my faith in the franchise. Service was great. They were polite and fast. Food was awesome. I will return to this location.
… moreElvia Rodriguez
I went after lunch time so when I got there it wasn’t busy. I still waited 15 minutes in drive thru. The people were courteous but that makes little difference when you’re serve mostly veggies instead of an appropriate amount of noodles for your side. The entree portion was good. When I ran inside to get some additional napkins I realize why I had waited so long. There were only 3 people for the front of the restaurant. One for drive thru. One for cashier and another doing online orders and running the line. These people are being over worked and I’m pretty sure underpaid considering all they’re doing. To the manager, hire more people or stop being greedy about your bonus and schedule additional workers.
… moreNathan Clements
I was served by Vianey tonight and it was such a pleasant experience. Customer service has been lost in alot of establishments, but it has not been lost with her! She was friendly and welcoming then threw in a sesame shrimp sample when I was acting interested in it. Thanks Vianey!! You keep being nice! Random kindness changes the world!
… moreJonathan Davis
Caught him right there at dinner time everything was fresh fresh chow mein come up me and my mother was very satisfied listen to enjoy it now
… moreArturo Avalos
Came for dinner a few times. The food is good, the portions are good, great value for what you get. Shoutout to Tristan for his friendly demeanor and quick service.
… moreClaudia Lozoya
Today I went to this place and Luciana served me, and she was very unfriendly. She doesn’t provide good service, she looks angry, and she’s not friendly at all. They shouldn’t go to work if they’re not in a good mood, and they shouldn’t have that job if they don’t like it; the customer isn’t to blame. Besides having to pay, I also have to see her angry face. It’s not fair. Thanks to Vianey because she eased that feeling of discomfort.
… moreSarah Britt
I understand that drive thrus are not made for speed, they are made for convenience. However, there is no reason that a customer should have to sit in the drive thru for more than 20 minutes for ONE PLATE. The order was one plate. Then the food was cold so it certainly was not made fresh.
I will never return to this location.
… moreNok Koster
BAD BAD BAD
A while ago I gave this place 5 stars but to day is 1 stars. (See picture)
Chow mein. No chow mein noodles at all like 90 % cabbage and 10 % noodles. ( See picture)
7/17/25
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Past comment
I think everyone like Panda Express but this one is very special because people who work in this location is very nice!!
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