Panda Express

  3.6 – 1,298 reviews   • Chinese restaurant

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Discover bold flavors and fresh ingredients at Panda Express in Arlington. Located at 1000 N. Collins our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.

Fast-food chain for Chinese standards, including some health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Panda Express 76011

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order.pandaexpress.com

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Reviews

Francisco Leung
We got the usual dishes that we normally get at other Panda Express locations… Cub Meal, Plate, and Panda Bowl. Friendly service and my younger son noticed that they really stuffed his plate. Overall, they gave good portions.
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Idris Laurence Walker
“Great food, but customer service needs improvement. I stopped by Panda Express and was pleased with the taste and quality of my meal. The teriyaki Chicken was on point! However, the young ladies working there seemed a bit disconnected from the customers.

When you walk in the young ladies at the front don’t meet you with a welcoming attitude. They respond like the customers are bothering them. With a little more attention to customer service, this place would be a 5-star spot for sure. Maybe some training on how to provide excellent customer service would take it to the next level. Overall, 2 stars out of 5 for customer service – great food, but room for improvement on the service side.”
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jose herrera
I came back to this place again and guess what… I was filled with disappointment again. They did not have what I requested. I waited a long time. When I got to the window I was notified they did not have what I requested. Poor management at this location. If a GM gets to see this I would like to get contacted and I will spare a few days of my time and show the manager how to run this place and make it the best panda in the area.
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John McKown
Been god hereto drive thru on way home. The lady at the window is a,ways bright and cheerful. The food is delicious. I usually get Scezhuan Chicken with Chow Main.
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Abby Baggs
Great food as usual but I think it’s weird that your employees where locking the doors at 9:58pm when the store closes at 10:30pm. I watched about maybe 10 people come up to both entrances just to find out the doors were locked. Very unprofessional and overall bad look on the company.
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Bernard Conroy
This is my second time to this location. The first was better and it’s been all downhill today. I placed my order online complete with a confirmation email and order number.

I arrived and it was not ready when it stated it would be. It wasn’t even in the locations orders so, of course they can’t look it up by the order number you get when placing it online. The person I spoke to asked if there was a nickname and/or email it could be under. She explained they are not trained how to find online orders (in the website) and she couldn’t find my order anywhere in their system. She eventually just threw an order for orange chicken and steamed rice bowl together. It came to nearly 88% steamed rice and about 7% chicken w/the remaining 5% empty space that could’ve/should’ve held more chicken.

Before I left I decided to order a small entree of honey sesame chicken breast. Which miraculously appeared in their orders after three failed attempts of trying to place it online. Their website was freezing up in a constant state of an icon flipping around “thinking” for over 10 minutes. I eventually got it confirmed. I waited while my previous order got cold and eventually received the second order and left.

I got home and opened my small order of honey sesame chicken breast and saw that it was “ALMOST” half filled with chicken and vegetables with more emphasis on vegetables than chicken. It should really be called vegetables in honey sesame dashed with some chicken breast.

Very disappointing to be honest. I’ll never order a small entree again because I don’t consider vegetables to be an entree and the name of what I ordered didn’t have vegetables in the title. It said chicken and there was little of it.

In conclusion I have learned the following today:

(1.) You have a 50/50% percent chance your order will be made when placing it online. Confirmations and order numbers don’t mean squat.

(2.) Don’t count on getting much meat protein when ordering the orange chicken or possibly any chicken item. It will be approximately 85-90% rice. They should really call it steamed rice bowl w/very little orange chicken (if they don’t already).

(3.) Don’t order a small entree. It will be less than half filled in their smallest cardboard container. If it has any vegetables in the mix the ratio will be 92% vegetables to 8% meat protein and that is in a half filled container.

I took photos so I could remember this and talk myself into something else, somewhere else next time. Portions are not enough to entice me for a return, not at any price. Employees will say that is what they are told to do for portions. I think they are using smaller spoons these days to get portions. I remember not too long ago the meat to rice ratio was better.
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Kevo Vartanian
Food never fresh and we always get ends and pieces of entrees. The whole entree was just breading. Drive through employee last week was rude and shut the window in our face after asking to make another order. Manager is very nice
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-Monk-
Maybe 8 to go orders, 3 people in line. Being told hold on. I get it, but fast food shouldn’t take 10+ minutes when you are the first waiting in line. The location of this establishments needs to set up a “to go” team.
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Trey Smith
Apple roll taste just like a egg roll with sugar I wouldn’t buy it again hopefully they fix that. Rice didn’t taste fresh and the teriyaki chicken tasty greasy probably some of the worse panda I’ve ever had so far
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Christian Kratz
Employees handled a huge crowd of people very quickly with great service. Food was delicious.
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