Panda Express

  3.4 – 201 reviews   • Chinese restaurant

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Discover bold flavors and fresh ingredients at Panda Express in Frisco. Located at 2601 Preston Road our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.

Fast-food chain for Chinese standards, including some health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Panda Express 75034

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Order and Reservations

Order: Order online

order.pandaexpress.com

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Reviews

Captain Thai
I felt really bad about the experience with this service. My mom and I went to order food like we usually do. When it was time to pay, a server Xiaojie T . He rang up our order. I was planning to pay with my card. When I was about to pay, I saw an American Express card—I didn’t know and was trying to take the card out to pay, but I noticed the payment had already gone through.

He said the payment was done, but I told him that I hadn’t paid yet and that it wasn’t my card. He yelled and He told me not to touch the card again. I explained multiple times that I didn’t touch it—I just wanted to pay with my card. But he kept saying, “Don’t touch the card anymore.”

I think the person like him do not do any customer service and do not need to abuse kid- i am 13 years old.
He makes me crying because of his attitude. I come with my family and I want to enjoy my day, but he destroyed it.
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Dhehxj Shehxj
Jenifer Was very kind to us and she served us perfectly since we were in this restaurant for the first time. Now we’ll come back again because we liked it. Thank you very much to this employee
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Lissa Duty
My kid has hungry and loves this place. Her favorite dish is just a large Orange Chicken. The line was a bit long, but it went fast. The team was not super friendly but that is mostly because they were trying to hurry I am sure.
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amaris
The lady that took my order could not hear good. She asked me the same question like 30 times. Good food, though.
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rani sandhya
Bad attitude from the lady behind the counter on 10/16/2025 !! common you are serving food, better serve with good service ! Not by showing your bloody faced attitude.
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Nataly Mercado
On August 6, 2025, between 1:00 PM and 2:30 PM, my family and I experienced an extremely unprofessional and upsetting incident at Panda Express in the mall.

My husband was in line with our 3-year-old son and initially ordered a cub meal. Our son quickly changed his mind, so my husband requested to modify the order—which, as paying customers, we have always been able to do in the past. At the register, the sever Xiaojie T charged more than expected. My husband politely mentioned that under similar circumstances in the past, we had been charged the price of a regular plate.

Rather than calmly explaining the policy, the manager became argumentative. When my husband said, “Why are you arguing with a customer? Don’t be an asshole,” the manager shockingly replied, “You’re the asshole with that face.” I was standing nearby and heard this exchange clearly. Such language and behavior from a manager—especially in front of families and children—is absolutely unacceptable.

Later, when my husband went to get a straw, the manager gave him a dirty look. My husband jokingly pretended to take a picture, and the manager escalated the situation further by calling mall security. When security arrived, the manager again tried to argue about the order. I had to intervene to end the exchange, and security acknowledged the matter was over.

This entire interaction was unpleasant and deeply disappointing. A manager’s role should be to de-escalate and resolve customer concerns respectfully, not insult customers or create unnecessary conflict. Such conduct reflects poorly on both the restaurant and the mall.

I hope this matter is investigated and addressed promptly to ensure no other families have a similar experience.
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Helvio Neto
Good service and good food. It is located in the food court. There is a little wait time before you get the meal, but nothing ridiculous.
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Jasmin Flores
I just asked for napkins because I didn’t get any and this lady at the register almost threw them at me.
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hedieh H
It does not taste like other branches! I am not sure how it is different but I prefrr other branches!
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jose ortiz
The worst panda I’ve ever eaten in my life, bad service, bad food, I understand that it’s fast food but I’ve been to many and this has been the worst without a doubt
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